Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie na Cruise Megastore /Travel Megastore

http://www.cruisemegastore.com.au/

VÝNIMOČNÉ

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Služby,

4.8

Výrobok,

hodnotenia za posledný rok

Zobrazujú sa všetky recenzie v počte 2,186

Trusted Customer

7 years ago

Čo povedal/-a Trusted Customer o spoločnosti Cruise Megastore /Travel Megastore:

Never use them again

Rubbish paid for our criuse than had to fight with them to prove we paid it. Than they goundvout they stuffed up.no apology

Karen King

Cruise Megastore /Travel Megastore

7 years ago

I’m sorry to hear about your experience we’re normally known for our exceptional attention to detail, and we regret that we missed the mark. We will contact you shortly to discuss this further.

Dátum zakúpenia: 10/05/2019

Trusted Customer

7 years ago

Čo povedal/-a Trusted Customer o spoločnosti Cruise Megastore /Travel Megastore:

I enjoyed some humour whilst booking with a surprise discount.

My Consultant was pleasant. He introduced himself well, thanks, James.

Karen King

Cruise Megastore /Travel Megastore

7 years ago

Thank you so much for your feedback. Its members like you that make our job wonderful. We look forward to serving you again

Dátum zakúpenia: 14/05/2019

Trusted Customer

7 years ago

Čo povedal/-a Trusted Customer o spoločnosti Cruise Megastore /Travel Megastore:

Very happy with the service.

Karen King

Cruise Megastore /Travel Megastore

7 years ago

Thank you for such a great review!

Dátum zakúpenia: 14/05/2019

Trusted Customer

7 years ago

Čo povedal/-a Trusted Customer o spoločnosti Cruise Megastore /Travel Megastore:

15 hour Journey to make my flight instead of 26minutes...Why?

I booked a Cruise and I have relied on expertise as travel agents and I have just realised that it will be very difficult for me to physically make my return flights to Australia. My Cruise is from...

Prečítať viac

Karen King

Cruise Megastore /Travel Megastore

7 years ago

Thank you for letting us know about this. Your comment have been passed onto the correct department, an agent will be in contact shortly.

Dátum zakúpenia: 30/04/2019

Trusted Customer

Tumbi Umbi NSW 2261

7 years ago

Čo povedal/-a Trusted Customer o spoločnosti Cruise Megastore /Travel Megastore:

kept us in the loop about our cruise trip

Karen King

Cruise Megastore /Travel Megastore

7 years ago

Thank you Carolyn for leaving such a great rating!

Dátum zakúpenia: 11/03/2019

Dôveryhodný zákazník

7 years ago

Christine Houltham was extremely helpful and as this is our first cruise was able to explain the ins and outs of what to do and what to expect.

Karen King

Cruise Megastore /Travel Megastore

7 years ago

How fantastic! We can’t wait until you return so we can help you with another great adventure. We appreciate the time you’ve taken to leave a review.

Dátum zakúpenia: 13/05/2019

Dôveryhodný zákazník

7 years ago

Same as above

Good service and very helpful

Karen King

Cruise Megastore /Travel Megastore

7 years ago

Thank you for the review

Dátum zakúpenia: 13/05/2019

Dôveryhodný zákazník

7 years ago

Excellent Customer Service

Jalen was too good. He helped us in getting a fantastic deal. Very knowledgeable and prompt. Great customer service.

Karen King

Cruise Megastore /Travel Megastore

7 years ago

We are pleased to hear that you are happy with your experience! Jalen will be happy to hear of your positive feedback as well.

Dátum zakúpenia: 11/05/2019

Trusted Customer

7 years ago

Čo povedal/-a Trusted Customer o spoločnosti Cruise Megastore /Travel Megastore:

Worst experience

Very disappointed in your refund waiting time 7 weeks and still no refund.

Karen King

Cruise Megastore /Travel Megastore

7 years ago

Thank you for your comment. It has been passed onto the Cruise department to contact you as soon as possible.

Dátum zakúpenia: 27/03/2019

Dôveryhodný zákazník

7 years ago

Friendly, informative customer service

Karen King

Cruise Megastore /Travel Megastore

7 years ago

Thank you for leaving such a great rating!

Dátum zakúpenia: 10/05/2019

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