We had our cruise cancelled by Royal Caribbean due to them overbooking rooms, the afternoon before we were suppose to sail. Cruise Megastore staff failed to correctly notify us of the cancellation...
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Karen King
Cruise Megastore /Travel Megastore
6 years ago
I’m sorry you had a poor experience. We’ve been in business for many years, and even though we serve thousands of customers a week, we strive to create the best possible individual experience for all our members. We will be in touch to soon to respond to your comments.
Dátum zakúpenia: 24/09/2019
1
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
6 years ago
Straight forward and always getting back to me when leaving messages
Karen King
Cruise Megastore /Travel Megastore
6 years ago
We appreciate you taking the time to provide us feedback and are excited to book you more holidays.
Dátum zakúpenia: 08/10/2019
1
Sprístupniť
TC
Trusted Customer
Overená spoločnosťou Feefo
6 years ago
Čo povedal/-a Trusted Customer o spoločnosti Cruise Megastore /Travel Megastore:
Excellence service and price
Karen King
Cruise Megastore /Travel Megastore
6 years ago
Thank you, you’re very kind and thanks for the rating. Don’t hesitate to contact us for your next adventure.
Dátum zakúpenia: 08/10/2019
0
Sprístupniť
TC
Trusted Customer
Overená spoločnosťou Feefo
6 years ago
Čo povedal/-a Trusted Customer o spoločnosti Cruise Megastore /Travel Megastore:
Found them very easy to understand and helpful with my booking.
Karen King
Cruise Megastore /Travel Megastore
6 years ago
Thank you for your feedback, we appreciate your time and we look forward to booking you again in the future.
Dátum zakúpenia: 24/09/2019
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
6 years ago
Yes because the man that I spoke to first was excellent
Karen King
Cruise Megastore /Travel Megastore
6 years ago
We hope you enjoy your well deserved holiday and thank you for leaving a good review
Dátum zakúpenia: 23/09/2019
1
Sprístupniť
TC
Trusted Customer
Overená spoločnosťou Feefo
6 years ago
Čo povedal/-a Trusted Customer o spoločnosti Cruise Megastore /Travel Megastore:
It was a very good experience, Jane Campbell was friendly, helpful & replied quickly to our questions.
Karen King
Cruise Megastore /Travel Megastore
6 years ago
Our agents are so friendly because we have the best members! And we figured out what makes our members happy: HOLIDAYS!! We’re always happy to help and we look forward to booking your next adventure. Thank you for such a great review! I will make sure Jane gets the recognition she deserves.
Dátum zakúpenia: 02/10/2019
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
6 years ago
The customer service I received from Banjeo was excellent , great attention to detail.
Very friendly, I felt comfortable asking him questions as I have not cruised for a long time.
I cannot speak...
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Karen King
Cruise Megastore /Travel Megastore
6 years ago
Our agents are so friendly because we have the best members! And we figured out what makes our members happy: HOLIDAYS!! We’re always happy to help and we look forward to booking your next adventure.
Thank you for your feedback, we appreciate your time and will certainly let Banjoe know of your comments. We look forward to booking you again in the future.
Service was good from Kim but the followup service for airfares was pretty ordinary.
I didn't realise it was cruise mega when I responded to the txt message because I was VERY disappointed with...
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Karen King
Cruise Megastore /Travel Megastore
6 years ago
Thanks for sharing your feedback; we truly welcome all responses so we can better understand how we can create a more positive experience for our members. We will be in touch soon.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.