Was promised a brochure would be sent out....
Here it is 4 weeks out
Can't find my details...don't know what's happening
Don't know if i have a room allocated
Etc etc etc
No contact since they took...
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Karen King
Cruise Megastore /Travel Megastore
6 years ago
Thank you for taking the time to provide your feedback. Please be assured we will have somebody contact you shortly regarding your upcoming trip.
TC
Trusted Customer
6 years ago
It is 13 days out and still no contact to confirm room or port etc
Want to know can i add a person to the room
Dátum zakúpenia: 16/08/2019
0
Sprístupniť
TC
Trusted Customer
Overená spoločnosťou Feefo
6 years ago
Čo povedal/-a Trusted Customer o spoločnosti Cruise Megastore /Travel Megastore:
Excellent service
Karen King
Cruise Megastore /Travel Megastore
6 years ago
Thank you for taking the time to rate your experience.
Dátum zakúpenia: 25/10/2019
0
Sprístupniť
TC
Trusted Customer
Overená spoločnosťou Feefo
6 years ago
Čo povedal/-a Trusted Customer o spoločnosti Cruise Megastore /Travel Megastore:
Very good service
Karen King
Cruise Megastore /Travel Megastore
6 years ago
Thanks Barry for posting your feedback.
Dátum zakúpenia: 25/10/2019
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
6 years ago
As I did not authorised the customer service to withdraw my credit card for the total amount, she did not wait until she get through to me via my mob, I am not happy at all as I am still confirming...
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Karen King
Cruise Megastore /Travel Megastore
6 years ago
We apologise you feel like this and we would like to take the time to hear your concerns. We will be in touch with you shortly.
Dátum zakúpenia: 25/10/2019
1
Sprístupniť
TC
Trusted Customer
Overená spoločnosťou Feefo
Caloundra
6 years ago
Čo povedal/-a Trusted Customer o spoločnosti Cruise Megastore /Travel Megastore:
Getting some in the phillapens when calling your company In Helensvale
Karen King
Cruise Megastore /Travel Megastore
6 years ago
Thank you for your comments; we would like the opportunity to rectify this. Please be assured, we will get the right consultant to discuss this further.
Dátum zakúpenia: 25/10/2019
0
Sprístupniť
TC
Trusted Customer
Overená spoločnosťou Feefo
6 years ago
Čo povedal/-a Trusted Customer o spoločnosti Cruise Megastore /Travel Megastore:
Very efficient. We needed a wheelchair accessible cabin. Cruise Mega Store helped us book our first cruise. They made it easy and guided us through the process.
Karen King
Cruise Megastore /Travel Megastore
6 years ago
We put customer experience and satisfaction as our priority and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to serving you again!
It was great to work with you and we appreciate the time you’ve taken to write such a positive comment, thank you.
Dátum zakúpenia: 20/10/2019
0
Sprístupniť
TC
Trusted Customer
Overená spoločnosťou Feefo
6 years ago
Čo povedal/-a Trusted Customer o spoločnosti Cruise Megastore /Travel Megastore:
As we already knew what we were purchasing it was a matter of ringing up and getting it over the phone. It was good they arranged cabins for my parents beside ours. The only thing that is annoying...
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Karen King
Cruise Megastore /Travel Megastore
6 years ago
Thank you for your feedback, we appreciate your time and we look forward to booking you again in the future. I'll be sure to pass this review on to all departments.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.