I just felt that they were all nice and answered questions till I payed and booked then when I had a problem with self check in could not get any clear answer said they would call me back but haven’t...
Prečítať viac
Company Representative
Cruise Megastore /Travel Megastore
6 years ago
We are so sorry to hear about your experience and can assure you this is an uncommon instance. We will contact you shortly to make sure that everything is finalised for you.
Dátum zakúpenia: 29/01/2020
0
Sprístupniť
TC
Trusted Customer
Overená spoločnosťou Feefo
Maaroom
6 years ago
Čo povedal/-a Trusted Customer o spoločnosti Cruise Megastore /Travel Megastore:
Listen to what people are wanting and not just rushing to get a sale. Had th phone numerous times for an invoice to validate my cruise booking, and various other things
Company Representative
Cruise Megastore /Travel Megastore
6 years ago
We apologise you feel like this and we would like to take the time to hear your concerns. We will be in touch with you shortly.
Darren Sharman was just fantastic, prompt with his call back and just a lovely manner.
Company Representative
Cruise Megastore /Travel Megastore
6 years ago
How fantastic! We can’t wait until you return so we can help you with another great adventure. We appreciate the time you’ve taken to leave a review.
Dátum zakúpenia: 12/02/2020
0
Sprístupniť
TC
Trusted Customer
Overená spoločnosťou Feefo
Brisbane
6 years ago
Čo povedal/-a Trusted Customer o spoločnosti Cruise Megastore /Travel Megastore:
After booking a back to back cruise, I contacted our sales representative to contact Carnival re staying in the same cabin for both cruises. He was going to call me back twice and I still haven't...
Prečítať viac
Company Representative
Cruise Megastore /Travel Megastore
6 years ago
We are so sorry to hear that this is the experience you have received and can assure you this is not the feeling we aim to leave our members with. We will have the right agent contact you shortly to discuss this further.
Dátum zakúpenia: 28/01/2020
1
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
6 years ago
Very helpful looking forward to my cruise
Company Representative
Cruise Megastore /Travel Megastore
6 years ago
Thank you for your time, we are excited to help you with future bookings!
Dátum zakúpenia: 28/01/2020
1
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
6 years ago
It was an absolute pleasure to deal with Nicole Hodgkinson. I have never been on a cruise before and she had both endless patience and advice with the bookings. I couldn’t rate my experience higher...
Prečítať viac
Company Representative
Cruise Megastore /Travel Megastore
6 years ago
Ensuring that our members have a positive experience right from the beginning is our top priority and we are glad to see you are happy! We will certainly let Nicole know of your comments and we can’t wait to help you book your next holiday!
Dátum zakúpenia: 07/02/2020
0
Sprístupniť
TC
Trusted Customer
Overená spoločnosťou Feefo
Brisbane
6 years ago
Čo povedal/-a Trusted Customer o spoločnosti Cruise Megastore /Travel Megastore:
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.