Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie na Cruise Megastore /Travel Megastore

http://www.cruisemegastore.com.au/

VÝNIMOČNÉ

Cruise Megastore powered by iCruise has the best cruise selection and deals to hundreds of destinations around the world.

Služby,

4.8

Výrobok,

hodnotenia za posledný rok

Zobrazujú sa všetky recenzie v počte 2,184

Trusted Customer

Sydney

9 years ago

Čo povedal/-a Trusted Customer o spoločnosti Cruise Megastore /Travel Megastore:

I could not fault the service that they provided. It was very prompt and efficient.

Dátum zakúpenia: 05/06/2017

Dôveryhodný zákazník

9 years ago

They were responsive to our requests for information and followed up our unanswered questions promptly and with with detailed answers.

Dátum zakúpenia: 02/06/2017

Trusted Customer

Wantirna.Vic.3153

9 years ago

Čo povedal/-a Trusted Customer o spoločnosti Cruise Megastore /Travel Megastore:

Was very impressed with Joshe's immediate reply frm on on line late night e mail.I knew what I wanted and Josh proficiently answered all my questions re cruise and a few days in Honololulu.He then...

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Dátum zakúpenia: 14/06/2017

Trusted Customer

9 years ago

Čo povedal/-a Trusted Customer o spoločnosti Cruise Megastore /Travel Megastore:

Our sales assistant was Joseph Alam, He was courteous and very efficient in doing everything for us.

Dátum zakúpenia: 07/06/2017

Trusted Customer

9 years ago

Čo povedal/-a Trusted Customer o spoločnosti Cruise Megastore /Travel Megastore:

Very helpful advised us of change rooms

Dátum zakúpenia: 24/05/2017

Trusted Customer

9 years ago

Čo povedal/-a Trusted Customer o spoločnosti Cruise Megastore /Travel Megastore:

Fantastic Experience

amazing service just awesome to travel agent to book your cruise or tour with

Dátum zakúpenia: 17/05/2017

Trusted Customer

Eight Mile Plains

9 years ago

Čo povedal/-a Trusted Customer o spoločnosti Cruise Megastore /Travel Megastore:

I was happy to receive a great cabin on Pacific Aria at the last moment

Good feedback and return call to advise of a great offer on Pacific Aria.

Dátum zakúpenia: 29/05/2017

Trusted Customer

sydney

9 years ago

Čo povedal/-a Trusted Customer o spoločnosti Cruise Megastore /Travel Megastore:

Unprofessional....Slow...Dis-organised..overpriced...unaware

Bad...Terrible actually.....Not organised did not do as they said...unprofessional...slow...were more interested in talking about the weather...quoted more than retail price. Nearly lost the booking...

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Customer Service

Cruise Megastore /Travel Megastore

9 years ago

Thank you for your feedback. Sorry for any inconvenience caused, however we understand that you brought this to the attention of our cruise team leader on the day. Further to this he will ensure all training requirements are addressed where necessary. We look forward to restoring your faith in our customer service between now and your cruise date. If you have any further questions or queries then please feel free to contact our cruise team.

Dátum zakúpenia: 26/05/2017

Dôveryhodný zákazník

9 years ago

My consultant was Riannan Chase

My consultant was Riannan Chase. Excellent customer service. Would highly recommend to others. No question was too small and she returned calls promptly. Hope the cruise now is just as good.....

Dátum zakúpenia: 24/05/2017

Trusted Customer

9 years ago

Čo povedal/-a Trusted Customer o spoločnosti Cruise Megastore /Travel Megastore:

no flights to Sydney no flight arranged Auckland to Melbourne ?

Why did you not arrange any accommodation inNZ. WHY WOULD I GO TO AUCKLAND JUST TO GET ON A PLANE TO GO HOME???????

Customer Service

Cruise Megastore /Travel Megastore

9 years ago

Thank you for your feedback. While it may be frustrating that our cruise team can only look after the cruise aspect of your trip, the good news is that we do have a Travel Megastore team who are able to look after everything else. We can see that you are travelling in a few months time so one of our Travel Megastore team will be in contact with you shortly to get your flights and accommodation sorted out. We look forward to organising this fantastic trip for you.

Dátum zakúpenia: 03/05/2017

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