Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie na Cruise Megastore /Travel Megastore

http://www.cruisemegastore.com.au/

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Služby,

4.8

Výrobok,

hodnotenia za posledný rok

Zobrazujú sa všetky recenzie v počte 2,186

Dôveryhodný zákazník

8 years ago

all good

Customer Service

Cruise Megastore /Travel Megastore

8 years ago

Thank you for your feedback, we appreciate your time.

Dátum zakúpenia: 06/11/2017

Dôveryhodný zákazník

8 years ago

Amazing service

Amazing service by Kathryn! Definitely would recommend :)

Customer Service

Cruise Megastore /Travel Megastore

8 years ago

Excellent, thank you for your feedback, we appreciate your comments.

Dátum zakúpenia: 06/11/2017

Trusted Customer

Canberra

8 years ago

Čo povedal/-a Trusted Customer o spoločnosti Cruise Megastore /Travel Megastore:

Kye was excellent Provided all the different options I asked for

I really had no idea what I wanted Kye was very patient and gave me all the different options I asked about and even suggested some others She is fantastic She even ensured her offsider contacted me...

Prečítať viac

Customer Service

Cruise Megastore /Travel Megastore

8 years ago

Great to hear your Customer experience was a great one, thank you for your feedback I will ensure Kye receives your comments.

Dátum zakúpenia: 31/10/2017

Trusted Customer

Gympie

8 years ago

Čo povedal/-a Trusted Customer o spoločnosti Cruise Megastore /Travel Megastore:

Happy times

great, easy to understand no real pressure to buy had a good laugh which makes everyone at ease and the conversation flow

Customer Service

Cruise Megastore /Travel Megastore

8 years ago

Great to hear, thank you for your feedback we appreciate your time.

Dátum zakúpenia: 30/10/2017

Trusted Customer

Jervis Bay

8 years ago

Čo povedal/-a Trusted Customer o spoločnosti Cruise Megastore /Travel Megastore:

No Complaints

They were very easy to deal with and responded well to questions.

Customer Service

Cruise Megastore /Travel Megastore

8 years ago

Thank you for your feedback we appreciate your time.

Dátum zakúpenia: 30/10/2017

Dôveryhodný zákazník

8 years ago

I am Elite status with Princess but my ticket does not reflect that. Asked consultant about it and she didn't offer to amend my ticket to show this status.

Customer Service

Cruise Megastore /Travel Megastore

8 years ago

Thank you for your feedback Princess Cruises will certainly have your status in their system and I will be sure to advise your Cruise Consultant. Thank you for your time.

Dátum zakúpenia: 09/10/2017

Dôveryhodný zákazník

8 years ago

The operator Donna was awesome and very clear and efficient about pricing etc. I was very happy with her service and how she help me decide in boking my first cruise away. Looking Forward to our trip.

Customer Service

Cruise Megastore /Travel Megastore

8 years ago

Excellent, thank you for your feeback we look forward to booking more sailings for you and your family and friends.

Dátum zakúpenia: 27/10/2017

Trusted Customer

8 years ago

Čo povedal/-a Trusted Customer o spoločnosti Cruise Megastore /Travel Megastore:

Service and deal fantastic. Kayla Tatana is a gem. Her knowledge, communication skills and friendly nature are exceptional. Would love to nominate her for a staff award!

Customer Service

Cruise Megastore /Travel Megastore

8 years ago

Great to hear, thank you for your feedback I will be sure to let Kayla know.

Dátum zakúpenia: 26/10/2017

Trusted Customer

8 years ago

Čo povedal/-a Trusted Customer o spoločnosti Cruise Megastore /Travel Megastore:

Customer Service

Cruise Megastore /Travel Megastore

8 years ago

Thank you for your feedback we appreciate your time and we look forward to booking more Cruises for you.

Dátum zakúpenia: 11/10/2017

Trusted Customer

8 years ago

Čo povedal/-a Trusted Customer o spoločnosti Cruise Megastore /Travel Megastore:

On neg .. phone no answering system cuts out when try to ring ! Sent photo of payment option so couldn't open then charged extra for having to use visa ! Planned to see Santorini and was led to...

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Customer Service

Cruise Megastore /Travel Megastore

8 years ago

We appreciate your feedback and pass your comments to the relevant departments to check. Thank you for your time.

Dátum zakúpenia: 26/10/2017

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