Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Cruise & Vacation Desk Recenzie | Recenzie zákazníckeho servisu na {{merchantUrl}} | Feefo

Zobrazujú sa všetky recenzie v počte 2,721

Dôveryhodný zákazník

Overená spoločnosťou Feefo

6 years ago

Not well trained. No incentive

They are not knowledgeable on how upgrades or price drops work. I’ve had to train multiple people at their business and even ask for a 3 way conversation with the cruise line many times. Their...

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Jill L.

Cruise & Vacation Desk

6 years ago

We're sorry to hear that you have encountered some hiccups with price drops and upgrades on your reservations. All cruise lines work a little differently in these scenarios andwe do our best to keep up with their policies. Just a reminder that we are openMonday - Fridayfrom 9a - 8p EST and Saturday and Sunday from10a - 6p EST. Your Travel Advisor will be in touch with you later today and we hope to win you back!We appreciate yourfeedback,Cruise & Vacation Desk

Jill L.

Cruise & Vacation Desk

6 years ago

We're sorry to hear that you have encountered some hiccups with price drops and upgrades on your reservations. All cruise lines work a little differently in these scenarios and we do our best to keep up with their policies. Just a reminder that we are open Monday - Friday from 9a - 8p EST and Saturday and Sunday from10a - 6p EST. Your Travel Advisor will be in touch with you later today and we hope to win you back! We appreciate your feedback,Cruise & Vacation Desk

BARBARA & DOUGLAS WILLIAMS

Overená spoločnosťou Feefo

6 years ago

Čo povedal/-a BARBARA & DOUGLAS WILLIAMS o spoločnosti Cruise & Vacation Desk:

I called to pay off our cruise to Hawaii. I did not have to jump through hoops. It was fast and easy like it always is. I like your company and will continue to book cruises with you. Looking for...

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TONY GREEN

Overená spoločnosťou Feefo

6 years ago

Čo povedal/-a TONY GREEN o spoločnosti Cruise & Vacation Desk:

Always professional Always on point

Dôveryhodný zákazník

Overená spoločnosťou Feefo

6 years ago

We have had many great experiences with the help from C&VD. Christina always takes time to answer questions, provides timely communications, and always makes us feel like her #1 priority.

PRAKASHKUMAR PATEL

Overená spoločnosťou Feefo

6 years ago

Čo povedal/-a PRAKASHKUMAR PATEL o spoločnosti Cruise & Vacation Desk:

Very knowledgeable person. Her name gordan Glanda..!! Love to have 5 -/- extra. Cruise lines normally price

JASON & MALLARY WETNIGHT

Overená spoločnosťou Feefo

Springfield MO

6 years ago

Čo povedal/-a JASON & MALLARY WETNIGHT o spoločnosti Cruise & Vacation Desk:

Always great communication,above and beyond service

I’ve come back to CruiseVac Desk for every cruise the past 9 years because of the excellent communication and courteous assistance. We even had issues with a 3rd party excursion company and they were...

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CAROL & PATRICK YANCEY

Overená spoločnosťou Feefo

6 years ago

Čo povedal/-a CAROL & PATRICK YANCEY o spoločnosti Cruise & Vacation Desk:

Our travel agent with Cruise & Vacation (Stacey) is excellent.

Yes I would recommend especially our agent Stacey.

SANDRA & THOMAS MOORE

Overená spoločnosťou Feefo

6 years ago

Čo povedal/-a SANDRA & THOMAS MOORE o spoločnosti Cruise & Vacation Desk:

great personalized customer service

BARBARA & JASON MOFFETT

Overená spoločnosťou Feefo

6 years ago

Čo povedal/-a BARBARA & JASON MOFFETT o spoločnosti Cruise & Vacation Desk:

Cruise insurance

Sold me travel guard gold insurance. Jason had to see the doctor on the ship. 5070.00 later. Save all the paperwork. Mail it in check back in 3 weeks. Will use cruise and vacation desk again

JEANNETTE & PHILLIP PELUSO

Overená spoločnosťou Feefo

6 years ago

Čo povedal/-a JEANNETTE & PHILLIP PELUSO o spoločnosti Cruise & Vacation Desk:

Good service, but not necessarily the best deal

Kailey, our agent, is always helpful. She provides the information that we need and answers any questions that I have. I was disappointed to find that I could have gotten a better deal elsewhere,...

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Feefo Trusted Service Awards

Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.

Čo sú to ocenenia Trusted Service Awards

Prečo veriť recenziám Feefo?

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Recenzie na Cruise & Vacation Desk

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?