Good quality product but on delivery the driver has left two scratches in my drive. Complained to topsoil direct and been basically told ‘not our fault, we’ve passed it on to the delivery company’....
Prečítať viac
Sarah
Topsoil Direct Ltd
2 years ago
I am sorry to hear you are unsatisfied with our response however as the damage has been done by our third party haulier it is them that needs to speak to you about remedying the situation. We will ask our distribution team to ask the haulier again to contact you. In the meantime I believe we have sent you theirs should wish to speak to them directly.
Recenzie produktov
Sarah
Topsoil Direct Ltd
2 years ago
Firstly I am pleased to hear that you are happy with our topsoil. However I am sorry to hear you are unsatisfied with our response however as the damage has been done by our third party haulier it is them that needs to speak to you about remedying the situation. We will ask our distribution team to ask the haulier again to contact you. In the meantime I believe we have sent you theirs should wish to speak to them directly.
Dátum zakúpenia: 07/03/2024
0
Sprístupniť
VD
Vrajlal Dhokia
Overená spoločnosťou Feefo
2 years ago
Čo povedal/-a Vrajlal Dhokia o spoločnosti Topsoil Direct Ltd:
Čo povedal/-a Evgeniy Zukin o spoločnosti Topsoil Direct Ltd:
Great service
Recenzie produktov
Dátum zakúpenia: 06/03/2024
0
Sprístupniť
PD
Peter Douglass
Overená spoločnosťou Feefo
2 years ago
Čo povedal/-a Peter Douglass o spoločnosti Topsoil Direct Ltd:
Delivered on time good product will definitely use this company again
Recenzie produktov
Dátum zakúpenia: 06/03/2024
0
Sprístupniť
RB
Robert Burgess
Overená spoločnosťou Feefo
2 years ago
Čo povedal/-a Robert Burgess o spoločnosti Topsoil Direct Ltd:
Waist of money, you don’t get a full bags.
Sarah
Topsoil Direct Ltd
2 years ago
I am sorry to hear that you feel you didn't get a full bag. Our production team have looked at the photos you sent to us and confirmed that your bags were not underfilled. The bags are designed to bulge as the products settle this means we are used to seeing a gap at the top of our bags.
Recenzie produktov
Sarah
Topsoil Direct Ltd
2 years ago
I am sorry to hear that you feel you didn't get a full bag. Our production team have looked at the photos you sent to us and confirmed that your bags were not underfilled. The bags are designed to bulge as the products settle this means we are used to seeing a gap at the top of our bags.
Dátum zakúpenia: 06/03/2024
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
2 years ago
Great, prompt response and fast delivery, recommend
Recenzie produktov
Dátum zakúpenia: 06/03/2024
0
Sprístupniť
BC
Ben Cooper
Overená spoločnosťou Feefo
2 years ago
Čo povedal/-a Ben Cooper o spoločnosti Topsoil Direct Ltd:
Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.