Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie tinhat™ Insurance

Zobrazujú sa všetky recenzie v počte 587

Dôveryhodný zákazník

8 years ago

Very Easy.

Customer service team

tinhat™ Insurance

8 years ago

Thank you for taking out your time to review us.

Regards,

Tinhat

Dôveryhodný zákazník

8 years ago

Seem he'll bent on not paying out.

Makes things unnecessarily difficult

Customer service team

tinhat™ Insurance

8 years ago

Good afternoon Please find our apologies for any inconvenience caused. I have passed this on to the relevant team and they will be in contact with you shortly.

Kind regards,

Tinhat

Dôveryhodný zákazník

8 years ago

Just be nice if the phone was actually answered and not waiting for 30 mins

Great price and includes everything. Just wasn’t very happy that when I last rang you up within opening time hours I was ringing for half an hour and no one answered which I thing is terrible to wait...

Prečítať viac

Trusted Customer

8 years ago

Čo povedal/-a Trusted Customer o spoločnosti tinhat™ Insurance:

Efficient and fast service

Customer service team

tinhat™ Insurance

8 years ago

Thank you for the positive feedback Bradley!

Regards,

Tinhat

Dôveryhodný zákazník

8 years ago

Definitely recommendable

Insurance for my 2 iPhones is a lot cheaper than the majority of other companies who provide insurance. All done online. I would definitely recommend.

Customer service team

tinhat™ Insurance

8 years ago

Thank you taking out time to review us we truly appreciate it.

Regards,

Tinhat

Dôveryhodný zákazník

8 years ago

Easy to sign up. Havent had to claim so cant comment on that

Customer service team

tinhat™ Insurance

8 years ago

Thank you for your feedback.

Regards

Tinhat

Trusted Customer

8 years ago

Čo povedal/-a Trusted Customer o spoločnosti tinhat™ Insurance:

Brilliant service friendly staff

Easy to understand had a few queries before getting insurance and the person on the phone was able to assist and get everything sorted

Customer service team

tinhat™ Insurance

8 years ago

Thank you Laura for the positive feedback and taking time to share your experience with us.

Regards,

Tinhat

Trusted Customer

8 years ago

Čo povedal/-a Trusted Customer o spoločnosti tinhat™ Insurance:

shocking....no communication... 7-10 working days a lie

Awful communication. Got told wrong address to send phone to. So phone was sat at an address for some time and no one contacted me...only after the promised 7-10 working days I contacted them to ask...

Prečítať viac

Customer service team

tinhat™ Insurance

8 years ago

Good afternoon Please find our apologies for any inconvenience caused. I have passed this on to the relevant team and they will be in contact with you shortly.

Kind regards,

Tinhat

Trusted Customer

8 years ago

Čo povedal/-a Trusted Customer o spoločnosti tinhat™ Insurance:

Where is my certificate of insurance?

Well I am still waiting for my certificate of insurance!!!

Customer service team

tinhat™ Insurance

8 years ago

Dear Victor, I have resent your policy schedule by email. It may be that the original schedule which was sent by email on 18 March 2018 16:39, went into your spam folder. If you need any further assistance please do not hesitate to contact us.

Providing a great customer experience is very important to us, and we are sorry that your initial experience did not meet that standard. We appreciate the chance to work with you to resolve the situation, and remain available if you have any further questions or concerns. Our customer reviews are very important to us, and we hope that you will be willing to revise your review based on your further experiences.

Kind regards, Tinhat

Dôveryhodný zákazník

8 years ago

Mobile insurance made easy

Easy to set up insurance, also easy to change policy when changed phone. Pleasant agent helped to update

Customer service team

tinhat™ Insurance

8 years ago

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.

Regards,

Tinhat

Nedostali ste pozvánku zanechať recenziu?

Feefo Trusted Service Awards

Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.

Čo sú to ocenenia Trusted Service Awards

Prečo veriť recenziám Feefo?

Zistite viac o spoločnosti Feefo

Recenzie na tinhat™ Insurance

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?