Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie tinhat™ Insurance

Zobrazujú sa všetky recenzie v počte 587

Trusted Customer

7 years ago

Čo povedal/-a Trusted Customer o spoločnosti tinhat™ Insurance:

Excellent super fast

Customer service team

tinhat™ Insurance

7 years ago

Good afternoon,

Thank you so much for taking the time to leave a review. We really appreciated it.

Kind regards, the Tinhat Team

Trusted Customer

7 years ago

Čo povedal/-a Trusted Customer o spoločnosti tinhat™ Insurance:

Fast and reliable service

Customer service team

tinhat™ Insurance

7 years ago

Good afternoon,

Thank you so much for taking the time to leave a review. We really appreciated it.

Kind regards, the Tinhat Team

Dôveryhodný zákazník

7 years ago

To the point and very quick.

I submitted a claim online for my water damaged phone and it was quick and simple. They rang me back the next day to ask a few more questions then told me the price of the excess. They then sent me...

Prečítať viac

Customer service team

tinhat™ Insurance

7 years ago

Good afternoon,

Thank you so much for taking the time to leave a review. We really appreciated it.

Kind regards, the Tinhat Team

Dôveryhodný zákazník

7 years ago

Quick and easy to arrange, no hassle.

Customer service team

tinhat™ Insurance

7 years ago

Good afternoon,

Thank you so much for taking the time to leave a review. We really appreciated it.

Kind regards, the Tinhat Team

Dôveryhodný zákazník

7 years ago

After setting up the insurance and a mixup with dates we tried again only to find they hadn’t reset it and we still weren’t covered so I gave up .

Customer service team

tinhat™ Insurance

7 years ago

Thank you for your feedback.

I can see from your policy notes that as a customer you did suffer as a direct result of a number of system errors, through no fault of your own, I can see there was a mix up with your payments more than once.

Moving forward all I can do now is apologise whole heartedly for any inconvenience this may have caused you, and thank you for staying with us through this troubled time.

Your custom is deeply appreciated and once again I apologise for the confusions which took place upon you when you first purchased your policy.

As a gesture of goodwill we have refunded you one months worth of premium payments.

If you require any further assistance in the future please do not hesitate to contact myself either via email at sales@tinhat.co.uk or by phone on 01865 818923.

Kind regards

Sarah Cooling

Customer Service Administrator

Dôveryhodný zákazník

7 years ago

Don't buy from this company as they will not pay any claim.

They should make it more clear on their website that they will only pay out a claim if your phone is registered an account.

Customer service team

tinhat™ Insurance

7 years ago

Thank you for your feedback.

I’m sorry that you feel disgruntled by our service.

Unfortunately it is a requirement in regards to the eligibility questions that all devices must be brought new within the UK or if refurbished, purchased straight from the manufacturer or network provider.

If you was to purchase your device from a third party, it would only be eligible for cover with Tinhat if the device was on a fixed term contract.

In this case it would be supported by a network provider which would therefore make it eligible.

I apologise for any inconvenience this may have caused you however the criteria for all eligible devices are clearly stated in our terms and conditions.

Kind regards

Sarah Cooling

Customer Service Administrator

Dôveryhodný zákazník

7 years ago

Cost effective comprehensive insurance.

Cheaper comprehensive mobile insurance. Easy procedure online.

Customer service team

tinhat™ Insurance

7 years ago

Good afternoon,

Thank you so much for taking the time to leave a review. We really appreciated it.

Kind regards, the Tinhat Team

Trusted Customer

7 years ago

Čo povedal/-a Trusted Customer o spoločnosti tinhat™ Insurance:

Excellent customer service

Customer service team

tinhat™ Insurance

7 years ago

Good afternoon,

Thank you so much for taking the time to leave a review. We really appreciated it.

Kind regards, the Tinhat Team

Dôveryhodný zákazník

7 years ago

Resonable insurance

Searched for reasonable insurance for my mobile phone and Tinhat was my choice and decided to go with them, have recommended to friends and family.

Customer service team

tinhat™ Insurance

7 years ago

Good afternoon,

Thank you so much for taking the time to leave a review. We really appreciated it.

Kind regards, the Tinhat Team

Dôveryhodný zákazník

7 years ago

Highly recomended

Tinhat insurance provides excellent service. It covers all aspects in very reasonable price.i highly recommend it.

Customer service team

tinhat™ Insurance

7 years ago

Good afternoon,

Thank you so much for taking the time to leave a review. We really appreciated it.

Kind regards, the Tinhat Team

Nedostali ste pozvánku zanechať recenziu?

Feefo Trusted Service Awards

Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.

Čo sú to ocenenia Trusted Service Awards

Prečo veriť recenziám Feefo?

Zistite viac o spoločnosti Feefo

Recenzie na tinhat™ Insurance

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?