Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie Thompson & Morgan

Zobrazujú sa všetky recenzie v počte 120,763

Dôveryhodný zákazník

Overená spoločnosťou Feefo

13 days ago

Efficient swift service

Efficient,Swift service, well packed plants Great offer price Tiny plugs but are now growing healthier by the day although a few were dead on arrival. The survivors look like they are going to be good

Sally

Thompson & Morgan

10 days ago

We're glad you're pleased with the service and the offer price. It's great to hear the surviving plants are growing well, although we're sorry a few arrived dead. We hope the rest continue to thrive and give you plenty to enjoy. Kind regards, Sally Customer Care

Recenzie produktov

Dátum zakúpenia: 17/09/2026

Robert Hogben

Overená spoločnosťou Feefo

13 days ago

Čo povedal/-a Robert Hogben o spoločnosti Thompson & Morgan:

great arrived promptly

great. arrived promptly

Sally

Thompson & Morgan

10 days ago

Thank you for your lovely feedback. We're pleased your order arrived promptly and hope you enjoy your purchase. Kind regards, Sally Customer Care

Recenzie produktov

Dátum zakúpenia: 25/08/2026

Dôveryhodný zákazník

Overená spoločnosťou Feefo

13 days ago

Wallflower Complaint

Competent when I complained ... but basically 'wait and see'. They were let down by their courier. Moral: be cautious about buying live plants on the internet such as wallflower which are not dormant.

Samie

Thompson & Morgan

12 days ago

Thank you for your feedback. We’re sorry your wallflowers were let down by the courier and understand your concerns about ordering live plants online. We’re pleased our team dealt with your complaint, but appreciate that being advised to wait and see may not have given you the reassurance you needed. We apologise for the disappointment caused. Kind regards, Samie Thompson & Morgan Customer Care

Recenzie produktov

Samie

Thompson & Morgan

12 days ago

We’re very sorry that your Wallflower Harlequin Mixed plants took six days to arrive and were in such poor condition when delivered. We understand how disappointing this must have been, especially after spending three weeks caring for them with only around half appearing suitable for planting on. We apologise for the experience and appreciate you taking the time to share these details and photographs. Kind regards, Samie Thompson & Morgan Customer Care

Dátum zakúpenia: 30/09/2026

Michael Whichelow

Overená spoločnosťou Feefo

GBR

1 month ago

Čo povedal/-a Michael Whichelow o spoločnosti Thompson & Morgan:

More than 10% did not grow but it seems replacements may be sent at some st

Plants arrived more or less when expected

Naomi

Thompson & Morgan

2 days ago

Thank you for your updated review. Kindest regards, Naomi, Thompson & Morgan Customer Care.

Recenzie produktov

Naomi

Thompson & Morgan

13 days ago

I am very sorry to hear that nine of the Winter Bedding Super Saver Collection plants have failed to survive, despite being planted out on the day of arrival. We understand how disappointing this must be, particularly when you have taken care to plant them promptly. We are committed to providing healthy, good-quality plants and would like to put this right for you. We will arrange for a suitable replacement for the plants that have not survived, subject to availability. Please accept our sincere apologies for the disappointment and inconvenience caused. Kindest regards, Naomi, Thompson & Morgan Customer Care.

Michael Whichelow

13 days ago

If replacements arrive in due course I would modify the rating

Naomi

Thompson & Morgan

1 day ago

Many thanks for responding further to the review. Kindest regards, Naomi, Thompson & Morgan Customer Care.

Dátum zakúpenia: 19/08/2026

valerie warne

Overená spoločnosťou Feefo

13 days ago

Čo povedal/-a valerie warne o spoločnosti Thompson & Morgan:

Good speedy service

Sally

Thompson & Morgan

10 days ago

We’re pleased to hear you were happy with the speed of our service. Thank you for taking the time to share your feedback! Kind regards, Sally Customer Care

Recenzie produktov

Dátum zakúpenia: 30/09/2026

Dôveryhodný zákazník

Overená spoločnosťou Feefo

13 days ago

Fast and reliable service

Helen M

Thompson & Morgan

9 days ago

Thank you for the 5 stars and feedback. Kind regards Helen

Recenzie produktov

Dátum zakúpenia: 30/09/2026

Dôveryhodný zákazník

Overená spoločnosťou Feefo

13 days ago

An easy to use website

An easy to use website with a very good selection of reasonably priced items.

Helen M

Thompson & Morgan

9 days ago

Thank you for the 5 stars and feedback. Kind regards Helen

Dátum zakúpenia: 27/09/2026

Dôveryhodný zákazník

Overená spoločnosťou Feefo

13 days ago

plants were delivered speedily and in reasonable condition, they were planted within 12 hours of delivery and are now establishing in there final position.

Helen M

Thompson & Morgan

9 days ago

Thank you for the 5 stars and feedback. Kind regards Helen

Dátum zakúpenia: 30/09/2026

Dôveryhodný zákazník

Overená spoločnosťou Feefo

28 days ago

Good services

Very efficient, plants are in good condition and arrive promptly, well packed and healthy

Helen M

Thompson & Morgan

9 days ago

Thank you for your lovely five-star review! We really appreciate you taking the time to do this. Kind regards Helen

Recenzie produktov

Dátum zakúpenia: 03/09/2026

Dôveryhodný zákazník

Overená spoločnosťou Feefo

27 days ago

Neither good nor bad, items dispatched as advertised, just expensive

Samie

Thompson & Morgan

12 days ago

Thank you for your feedback. We’re pleased your items were dispatched as advertised, but we’re sorry you felt they were expensive. We appreciate you sharing your thoughts and will take your comments on board. Kind regards, Samie Thompson & Morgan Customer Care

Dátum zakúpenia: 16/09/2026

Nedostali ste pozvánku zanechať recenziu?

Feefo Trusted Service Awards

Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.

Čo sú to ocenenia Trusted Service Awards

Prečo veriť recenziám Feefo?

Zistite viac o spoločnosti Feefo

Recenzie na Thompson & Morgan

Pansy Cool Wave CollectionĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteQuick efficient delivery Well packed plants although a few had withered and did not survive the rest are thriving Great offer pric

Acer palmatum RyusenĎalšie recenzie tohto produktuPrezrieť internetové stránky o produktegreat

Winter Bedding Super Saver CollectionĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteTo date a total of nine plants have not survived despite us planting them out the day they arrived

Rose rugosa Rubra Species Shrub RoseĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteGood sized healthy bushes

Hydrangea paniculata Groundbreaker BlushĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteHealthy plants

Mulberry Charlotte Russe Mojo BerryĎalšie recenzie tohto produktuPrezrieť internetové stránky o produktePlant arrived in good time and looked a healthy specimen.

Wallflower Harlequin MixedĎalšie recenzie tohto produktuPrezrieť internetové stránky o produktePlants arrive in good time and were planted quickly. We will have see how well they grow

Buddleja davidii Little Rockstars RedĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteHealthy plant, growing well and flowering

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?