well I havent been to the theatre yet as they have been booked for the future so I can't judge how good the seating is but getting them was good, I like that you can see where the seats are and they...
Having booked and paid for tickets in the Stalls row B6 and 7 for The Bodyguard on Easter Saturday, we were notified by email a week later to say we were sold incorrect tickets (due to a systems...
Prečítať viac
Theatre Tickets Direct
Theatre Tickets Direct
12 years ago
We sincerely apologize for the error online which resulted in the change of seats for your booking. However we did note the error immediately offered alternate options or a full refund. I can confirm that the full refund have been issued.
Last week, we carried out a massive upgrade on our site to allow customers to directly connect to the theatres system in order to make the entire booking process LIVE with seat numbers and direct connection into the theatres system.
However, due to the technical problem at the theatres system, the connection stream had some initial minor bugs and effected a few orders. Unfortunately, your order was one of them that got effected. I can confirm that the issue has been resolved in real time with our engineers who carried out the work day and night to make the entire site robust and free of any booking errors.
I can confirm that all is now fixed with added fool proof filters that would now make the site and connection 100% free of any errors.
I hope you would give us another chance to serve you in the future as we look to make amends to our customers whose bookings got effected.
We sincerely apologize for this technical error.
Theatre Tickets Direct
Theatre Tickets Direct
We booked two end of row seats (U13 & U14), especially as I will have had a knee replacement by then. The tickets arrived in good time. However an email appeared two days ago saying we couldn't have...
Prečítať viac
Theatre Tickets Direct
Theatre Tickets Direct
12 years ago
We sincerely apologize for the error online which resulted in the change of seats for your booking.
Last week, we carried out a massive upgrade on our site to allow customers to directly connect to the theatres system in order to make the entire booking process LIVE with seat numbers and direct connection into the theatres system.
However, due to the technical problem at the theatres system, the connection stream had some initial minor bugs and effected a few orders. Unfortunately, your order was one of them that got effected. I can confirm that the issue has been resolved in real time with our engineers who carried out the work day and night to make the entire site robust and free of any booking errors.
I can confirm that all is now fixed with added fool proof filters that would now make the site and connection 100% free of any errors.
I hope you would give us another chance to serve you in the future as we look to make amends to our customers whose bookings got effected.
We sincerely apologize for this technical error.
Theatre Tickets Direct
Dátum zakúpenia: 20/03/2014
0
Sprístupniť
Dôveryhodný zákazník
12 years ago
Great service, used this service twice now no issues.
I reserve final judgement. I ordered & was promptly sent 2 tickets for Warhorse which pleased me. However, I subsequently had an email saying these had been wrongly issued due to a "system error"...
Prečítať viac
Theatre Tickets Direct
Theatre Tickets Direct
12 years ago
We sincerely apologize for the error online which resulted in the change of seats for your booking. However we did note the error immediately and rectified it with alternate seats in the same ROW H on the STALLS. I can also confirm that the tickets have also been posted out and should be with you in the next couple of days.
Last week, we carried out a massive upgrade on our site to allow customers to directly connect to the theatres system in order to make the entire booking process LIVE with seat numbers and direct connection into the theatres system.
However, due to a minor technical problem, the connection stream had some initial minor bugs and effected a few orders. Unfortunately, your order was one of them that got effected. I can confirm that the issue has been resolved in real time with the help of our engineers who worked day and night to make the entire site robust and free of any booking errors.
I can confirm that all the bugs have been fixed with added fool proof filters that would now make the site and connection 100% free of any errors.
I hope you would give us another chance to serve you in the future as we look to make amends to our customers whose bookings got effected.
Theatre Tickets Direct
there was problems with the website when I tried to book, so I had to phone them. they were so helpful & I was surprised at how quickly the voucher arrived
advised 24 hours before the show that seats had been changed due to the original seats being made available on line in error! Re allocated seats would not have been of my choice - very unhappy and...
Prečítať viac
Theatre Tickets Direct
Theatre Tickets Direct
12 years ago
We sincerely apologize for the error online which resulted in the change of seats for your booking. However we did note the error immediately and rectified it with better seats than the original booking of ROW M, we moved them to better ROW E seats in the STALLS.
Last week, we carried out a massive upgrade on our site to allow customers to directly connect to the theatres system in order to make the entire booking process LIVE with seat numbers and direct connection into the theatres system.
However, due to the technical problem, the connection stream had some initial minor bugs and effected a few orders. Unfortunately, your order was one of them that got effected. I can confirm that the issue has been resolved in real time with our engineers working day and night to make the entire site robust and free of any booking errors.
I can confirm that all the minor bugs have been fixed with added fool proof filters that would now make the site and connection 100% free of any errors.
I hope you would give us another chance to serve you in the future as we look to make amends to our customers whose bookings got effected.
We sincerely apologize for this technical error.
Theatre Tickets Direct
Official half price and discount ticket agent to all London Musicals and Plays. We are proud to be one of the fastest growing theatre ticket agents in London with the best prices and service. Thinking of visiting a West End Show, then look no further than www.TheatreTicketsDirect.co.uk
Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Official half price and discount ticket agent to all London Musicals and Plays. We are proud to be one of the fastest growing theatre ticket agents in London with the best prices and service. Thinking of visiting a West End Show, then look no further than www.TheatreTicketsDirect.co.uk