Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie The Scottish Antique and Arts Centre

FC

Frank Cooper

Overená spoločnosťou Feefo

9 years ago

Čo povedal/-a Frank Cooper o spoločnosti The Scottish Antique and Arts Centre:

Which bird is that?

No problems = very satisfied

Recenzie produktov

Dátum zakúpenia: 12/04/2017

0

Dôveryhodný zákazník

Overená spoločnosťou Feefo

9 years ago

Online purchase and delivery

Very efficient

Martin Webster

The Scottish Antique and Arts Centre

9 years ago

Dear Customer,

Thank you for taking the time to review our service. We're really happy that you gave us 5 STARS. We value all of our customer's comments and opinions and we always aim to give 100% satisfaction with every order entrusted to us. Happy customers make us happy people!

We look forward to welcoming you back as a customer in the near future.

Kind regards,

Online Services

Recenzie produktov

Martin Webster

The Scottish Antique and Arts Centre

9 years ago

Dear Customer,

Thank you for taking the time to review our product, Cress Head Growing Kit.We're delighted that you gave it 5 STARS and that you are pleased with your purchase. We value all of our customer's comments and opinions and we always aim to give 100% satisfaction with every order entrusted to us. Happy customers make us happy people!

We look forward to welcoming you back as a customer in the near future.

Kind regards,

Online Services

Dátum zakúpenia: 05/04/2017

0

AB

A.S. Booms

Overená spoločnosťou Feefo

9 years ago

Čo povedal/-a A.S. Booms o spoločnosti The Scottish Antique and Arts Centre:

fast, polite and personal

very fast, polite and personal service, thank you! we love the designed mugs.

Martin Webster

The Scottish Antique and Arts Centre

9 years ago

Dear A.s. Booms,

Thank you for taking the time to review our service and product, Fine Bone China Mugs,. We're really happy that you rated our service as 5 STAR and that you are pleased with your purchase. We value all of our customer's comments and opinions and we always aim to give 100% satisfaction with every order entrusted to us. Happy customers make us happy people!We look forward to welcoming you back as a customer in the near future.

Kind regards,

Online Services

Dátum zakúpenia: 27/03/2017

0

RB

Robert Briggs

Overená spoločnosťou Feefo

9 years ago

Čo povedal/-a Robert Briggs o spoločnosti The Scottish Antique and Arts Centre:

Very very slow delivery

I received an email to say that this item was dispatched on the 23.03.2017 - It is now the 05.04.2017 (9 working days later) and I have still not yet received it.... why???

Martin Webster

The Scottish Antique and Arts Centre

9 years ago

Hello Robert,

Thank you for taking the time to post feedback on our delivery service. We have tracked your parcel, and a delivery was attempted by Royal Mail at 10:05 on 25th March. They report that no one was at the property and they left a "Something For You" card. We have sent you an extract of their document to your email address. We are very sorry that this happened, but this is a very rare occurrence and Royal Mail are generally very efficient with our parcels.

We hope that you can resolve the issue directly with them when you receive the details from ourselves. Please do not hesitate to contact us if you require further assistance.

Kind regards,

Online Services

RB

Robert Briggs

9 years ago

After contacting Royal Mail the problem has been resolved - The supplier has made a typing error ( which anyone can do) on the house number of my address so an attempt was made to deliver the package to this wrong house on the 25th March 2017 as stated by Royal Mail. Royal Mail are therefore not to blame for this error. Regards Robert Briggs

Martin Webster

The Scottish Antique and Arts Centre

9 years ago

Hello Robert,

You are indeed correct. The address was incorrectly numbered. Please accept our sincere apologies for this error. We strive to give complete satisfaction in all areas of our business. We do hope that you will give us another opportunity to show that this was an isolated incident and not to be repeated.

Kind regards,

Online Services.

Dátum zakúpenia: 21/03/2017

0

TT

Toby Thompson

Overená spoločnosťou Feefo

9 years ago

Čo povedal/-a Toby Thompson o spoločnosti The Scottish Antique and Arts Centre:

Carefully packed and promptly dispatched Thank you for your service

Martin Webster

The Scottish Antique and Arts Centre

9 years ago

Hello Toby,

Thank you for taking the time to review our service and product, Glass Wasp Catcher. We're really happy that you rated our service as 5 STAR. We value all of our customer's comments and opinions and we always aim to give 100% satisfaction with every order entrusted to us. Happy customers make us happy people!We look forward to welcoming you back as a customer in the near future.

Kind regards,

Online Services

Recenzie produktov

Dátum zakúpenia: 21/03/2017

0

Dôveryhodný zákazník

Overená spoločnosťou Feefo

9 years ago

Great company to deal with

Great communication and service

Martin Webster

The Scottish Antique and Arts Centre

9 years ago

Dear Customer,

Thank you for taking the time to review our service and product, Resin Lurcher Ornament. We're really happy that you rated both as 5 STAR. We value all of our customer's comments and opinions and we always aim to give 100% satisfaction with every order entrusted to us. Happy customers make us happy people!

We look forward to welcoming you back as a customer in the near future.

Kind regards,

Online Services.

Recenzie produktov

Dátum zakúpenia: 27/03/2017

0

Dôveryhodný zákazník

Overená spoločnosťou Feefo

9 years ago

très bien

très beau produit, envoi parfait.

Martin Webster

The Scottish Antique and Arts Centre

9 years ago

Cher Client,

Nous vous remercions de prendre le temps d'examiner notre service et notre produit. Nous sommes très heureux que vous ayez évalué notre service comme 5 étoiles. Nous apprécions tous les commentaires et opinions de nos clients et nous nous efforçons toujours de satisfaire à 100% toutes les commandes qui nous sont confiées. Nous sommes impatients de vous accueillir en tant que client dans un proche avenir.

Cordialement,

Online Services

Recenzie produktov

Dátum zakúpenia: 18/03/2017

0

LS

Lynn Scott

Overená spoločnosťou Feefo

9 years ago

Čo povedal/-a Lynn Scott o spoločnosti The Scottish Antique and Arts Centre:

Delivery arrived exactly as advertised. Item was well packaged and arrived safe and sound. From start to finish it was a simple and efficient experience. I would not hesitate to purchase from them...

Prečítať viac

Martin Webster

The Scottish Antique and Arts Centre

9 years ago

Hello Lynn,

Thank you for taking the time to review our service. We're really happy that you rated it as 5 STAR. We value all of our customer's comments and opinions and we always aim to give 100% satisfaction with every order entrusted to us. Happy customers make us happy people!

Kind regards,

Online Services

Recenzie produktov

Dátum zakúpenia: 20/03/2017

0

DW

Donald Webber

Overená spoločnosťou Feefo

9 years ago

Čo povedal/-a Donald Webber o spoločnosti The Scottish Antique and Arts Centre:

The service was good, the delivery was spot on, I recommend you any time, now I have to get the rubber powered plane to fly?.

Martin Webster

The Scottish Antique and Arts Centre

9 years ago

Hello Donald,

Thank you for taking the time to review our service and product, Rubber Band Plane. We're very happy that you rated both as 5 STAR. We value all of our customer's comments and opinions and we always aim to give 100% satisfaction with every order entrusted to us. We hope that your plane flies soon and we look forward to welcoming you back as a customer in the near future.

Kind regards,

Online Services.

Recenzie produktov

Dátum zakúpenia: 21/03/2017

0

AW

Andrea Wicks

Overená spoločnosťou Feefo

9 years ago

Čo povedal/-a Andrea Wicks o spoločnosti The Scottish Antique and Arts Centre:

Great

Great fast service

Martin Webster

The Scottish Antique and Arts Centre

9 years ago

Hello Andrea,

Thank you for taking the time to review our service and product. We're very happy that you rated our service as 5 STAR. We value all of our customer's comments and opinions and we always aim to give 100% satisfaction with every order entrusted to us. We look forward to welcoming you back as a customer in the near future.

Kind regards,

Online Services

Dátum zakúpenia: 21/03/2017

0

Recenzie na The Scottish Antique and Arts Centre

Small Tweeting Bird Ornaments with SensorĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteThey look like birds in an artistic sense but there's a missing element of conviction and the birdsong is the same whatever it looks like??

Cress Head Growing KitĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteGreat little creative gift that is nicely packaged

Glass Wasp CatcherĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteSmaller than the coloured jars but still usable for the art projects I make them into Good value for money

Resin Lurcher Dog OrnamentĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteGreat value for money, how it is advertised is what you get.

Brixton Pottery Small MugsĎalšie recenzie tohto produktuPrezrieť internetové stránky o produktetrès jolis mugs, taille parfaite pour le café.

Rubber Band Plane - Classic & Vintage Childrens ToyĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteFive Star Service.Thank You.

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?