Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

The Luxury Holiday Company Recenzie | Recenzie zákazníckeho servisu na {{merchantUrl}} | Feefo

Zobrazujú sa všetky recenzie v počte 308

Ms. Beverley Underwood

Overená spoločnosťou Feefo

Bromley Kent

1 year ago

Čo povedal/-a Ms. Beverley Underwood o spoločnosti The Luxury Holiday Company:

Claire Howes is the ‘BEST’

I had the pleasure of speaking to Clare Howes who planned and organised a family holiday for myself, my husband and 11 other family members. I had used her previously at another travel agency and...

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Mr Carl Shephard

Overená spoločnosťou Feefo

London

1 year ago

Čo povedal/-a Mr Carl Shephard o spoločnosti The Luxury Holiday Company:

Read the small print if you can find it - terrible company

Misrepresenting deposit !!! I have been asking why my deposit is non refundable and I cannot get an answer or a satisfactory explanation on why it wasn’t in the quote details. Simply saying “go to...

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Client relations

The Luxury Holiday Company

1 year ago

Dear Mr Shephard, I regret to hear you have not happy with our expalnation on why your deposit is non-refundable. I understand you have been in contact with Kate Scott who advised you that this information is shown under our booking condtions. If you have any further queries please do not hesitate to contact Kate or myself. Regards, Laura Davey Client Relations

Mr Carl Shephard

1 year ago

Dear Ms Davey, the problem is not to do with the booking conditions! The problem is that (1) the quote I was sent upon which I paid the deposit DID NOT identify the deposit as a non refundable item and (2) when challenged on this omission your staff said I should have researched your website. If it’s important enough to be hidden in your webpages, then it’s important enough to be highlighted on your quote documentation you send to clients. It borders on misrepresentation!!

S Righton

Overená spoločnosťou Feefo

Cotswolds

1 year ago

Čo povedal/-a S Righton o spoločnosti The Luxury Holiday Company:

Excellent

I would rather write at the end of our holiday, however.. I emailed 5 companies with our holiday wish list and I received a phone by return - double checking exactly what we wanted. The following day...

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Mr Steven Gent

Overená spoločnosťou Feefo

Cheshire

1 year ago

Čo povedal/-a Mr Steven Gent o spoločnosti The Luxury Holiday Company:

Excellent Service

Excellent service and attention to detail. Very quick to react to our request which managed to attain the last available room on the Ganges II cruiser. We have booked bespoke holidays before with the...

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Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

Superb Customer experience

The service is very efficient, professional and reliable. All requests were thoroughly explored and response in a timely manner by email and options to call at every stage. We are looking forward to...

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Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

Excellent Service, fantastic consultant

The personal service and great information from Amy Lucas. She worked with us and our budget so we could find our dream holiday for my birthday next year.

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

Excellent attention to detail

We were very impressed with the fast and efficient way Krishna organised our last minute holiday. So far we have had a great time in Verona and are very excited to be travelling on the Orient Express

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

Very helpful advice

Very friendly and knowledgeable advice. Meriel tuned into what I needed very quickly and nothing was too much trouble. It was clear that she knew the hotels and could advise from her own experience....

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Mr Michael Taylor

Overená spoločnosťou Feefo

Bognor Regis

1 year ago

Čo povedal/-a Mr Michael Taylor o spoločnosti The Luxury Holiday Company:

Very helpful, friendly and patient

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

Venice-Simplon Orient Express Booking Service

Good service from the agent Krishna who helped with our booking. Tweaking it for our specific requirements and explaining in detail the itinerary for the trip.

Nedostali ste pozvánku zanechať recenziu?

Súčasť iniciatívy Treefo

Spolupracujeme so spoločnosťou Ecologi na financovaní projektov výsadby stromov výmenou za recenzie, ktoré zhromaždí spoločnosť The Luxury Holiday Company

Zistite viac o Treefo

Prečo veriť recenziám Feefo?

Zistite viac o spoločnosti Feefo

Recenzie na The Luxury Holiday Company

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?