Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie The Insurance Emporium

Zobrazujú sa všetky recenzie v počte 6,925

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

Hassle free changes to update policy

So helpful and knowledgeable when changing my policy over. Made sure I had all the options I needed and explained in detail the different level’s available.

Joe

The Insurance Emporium

1 year ago

Good morning, Thank you for leaving a review, we are pleased you have joined us. Kind regards, Joe The Insurance Emporium

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

Poor Customer Retention Service

Terrible. Exisitng customer offered renewal price £166. On line quote offered better deal. When I called they could not match it. Now that of simple business stupidity

Kirsty

The Insurance Emporium

1 year ago

Good afternoon, We are sorry to hear of your comments. Whilst it is recommended to compare policies at renewals, it is important to note that our new policies offered currently on our website, will be on different terms and conditions to your previous policy. This is because it is a new contract of insurance , rather than a continuation of your previous policy terms. One of the potential issues of doing this, may be that any conditions you had previously claimed for, will now be excluded from cover on the new policy. Having reviewed both of your policies, there are some differences to the previous terms, and the ones you have selected, including the cover limit and excess. Please ensure you are happy with the terms offered, if you wish to discuss anything, please feel free to contact us on 03300 244 005. Kind regards, Kirsty The Insurance Emporium

Dôveryhodný zákazník

1 year ago

Why did you not mention that the facts are I now have double the coverage for vet fees? Not sure where the reduction in cover from previous year is

Joe

The Insurance Emporium

1 year ago

Looking at the policies you informed us the pet was born in 2012 when applying for your previous policy; for the new policy you have declared the pet was born in 2014-this difference will account for the disparity with the premiums. If the age is incorrect on your new policy please let us know. Kind Regards Joe The Insurance Emporium

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

Prompt answers!

Kirsty

The Insurance Emporium

1 year ago

Good afternoon, Thank you for leaving a review, we are pleased you are happy with the service. Kind regards, Kirsty The Insurance Emporium

MR GAVIN SMITH

Overená spoločnosťou Feefo

Hull

1 year ago

Čo povedal/-a MR GAVIN SMITH o spoločnosti The Insurance Emporium:

Very polite and ask questions as to what we needed

Kirsty

The Insurance Emporium

1 year ago

Good afternoon, Thank you for leaving a review, we are pleased you have joined us. Kind regards, Kirsty The Insurance Emporium

MRS LISA NIX

Overená spoločnosťou Feefo

1 year ago

Čo povedal/-a MRS LISA NIX o spoločnosti The Insurance Emporium:

Simple, efficient, friendly

Really helpful, great to be able to talk to someone who is friendly and knows that they are talking about, and I didnt have to wait ages to speak to them either!

Kirsty

The Insurance Emporium

1 year ago

Good afternoon, Thank you for leaving a review, we are pleased you are happy with the service. Kind regards, Kirsty The Insurance Emporium

C ROBERTMCINTOSH

Overená spoločnosťou Feefo

Laurencekirk

1 year ago

Čo povedal/-a C ROBERTMCINTOSH o spoločnosti The Insurance Emporium:

Pet Insurance

Very good, clear and easy to navigate through and get the appropriate solution.

Kirsty

The Insurance Emporium

1 year ago

Good afternoon, Thank you for leaving a review, we are pleased you have joined us. Kind regards, Kirsty The Insurance Emporium

MR T EDWARDS

Overená spoločnosťou Feefo

Liverpool

1 year ago

Čo povedal/-a MR T EDWARDS o spoločnosti The Insurance Emporium:

Pet Insurance

Easy to use

Kirsty

The Insurance Emporium

1 year ago

Good afternoon, Thank you for leaving a review, we are pleased you are happy with the service. Kind regards, Kirsty The Insurance Emporium

MR L DOGGART

Overená spoločnosťou Feefo

Plymouth

1 year ago

Čo povedal/-a MR L DOGGART o spoločnosti The Insurance Emporium:

Fair and clear

Fair price for the insurance cover

Kirsty

The Insurance Emporium

1 year ago

Good afternoon, Thank you for your review, we are pleased you are happy with the new policy. Kind regards, Kirsty The Insurance Emporium

MRS V WHALE

Overená spoločnosťou Feefo

1 year ago

Kirsty

The Insurance Emporium

1 year ago

Good afternoon, Thank you for you review, we are pleased you have joined us. Kind regards, Kirsty The Insurance Emporium

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

Quick and efficient! Better prices and benefits than most insurance places

Quick and efficient

Kirsty

The Insurance Emporium

1 year ago

Good afternoon, Thank you for your review, we are pleased you are happy with the new policy. Kind regards, Kirsty The Insurance Emporium

Nedostali ste pozvánku zanechať recenziu?

Feefo Trusted Service Awards

Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.

Čo sú to ocenenia Trusted Service Awards

Prečo veriť recenziám Feefo?

Zistite viac o spoločnosti Feefo

Recenzie na The Insurance Emporium

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?