Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie The Insurance Emporium

6,924 z/zo 6,923 recenzií

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

Great to offer an older dog service 👍

Simon

The Insurance Emporium

1 year ago

Good morning, Thank you for your review, we are pleased you are happy with the service. Kind regards, Simon, The Insurance Emporium

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

Excellent service

Your representatives are always polite and helpful when I phone with a query.

Simon

The Insurance Emporium

1 year ago

Good morning, Thank you for your review, we are pleased you are happy with the service. Kind regards, Simon, The Insurance Emporium

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

Digital experience could be better

Online experience was a bit confusing when it came to adding another pet to a policy. It cited many times in content but gave no clear way to do this digitally. Ended up having to call and go through...

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Simon

The Insurance Emporium

1 year ago

Good morning, Thank you for your review! Strictly speaking, a new policy application is completed for each additional pet. While a multi-pet discount is applied, the policies remain separate. The difference in premium is likely due to the online application being over a lunar monthly period, whereas the policy incepted was over a monthly period. We are pleased you are happy with the service overall. Kind regards, Simon, The Insurance Emporium

MR M ROBERTS

Overená spoločnosťou Feefo

Bradford

1 year ago

Čo povedal/-a MR M ROBERTS o spoločnosti The Insurance Emporium:

My God To Company for Caravan Insurance

An excellent fast and efficient service

Simon

The Insurance Emporium

1 year ago

Good morning, Thank you for your review, we are pleased you are happy with the service. Kind regards, Simon, The Insurance Emporium

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

An easy process

Easy to complete forms

Simon

The Insurance Emporium

1 year ago

Good morning, Thank you for your review, we are pleased you have joined us. Kind regards, Simon, The Insurance Emporium

MRS E WRIXON

Overená spoločnosťou Feefo

BRISTOL

1 year ago

Čo povedal/-a MRS E WRIXON o spoločnosti The Insurance Emporium:

Defo worth every penny good choices of cover depending on your budgets

My daughter uses you & recomended me she said it’s so easy & car for our pets the site was easy to sign up & I got info I needed top marks

Simon

The Insurance Emporium

1 year ago

Good morning, Thank you for your review, we are pleased you are happy with the service. Kind regards, Simon, The Insurance Emporium

MR D KETT

Overená spoločnosťou Feefo

Dunfermline

1 year ago

Čo povedal/-a MR D KETT o spoločnosti The Insurance Emporium:

Good telephone service mitigates dubious charging practices

Very good operator - Margaret - fully understood what was required and put it into effect. She was very pleasant and easy to speak to. I did NOT like the fact that I had to re-insure in order to get...

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Simon

The Insurance Emporium

1 year ago

Good morning, Thank you for your review. We're glad to hear that Margaret provided excellent service and was pleasant to speak with. We are sorry to hear your concern regarding the premium. I understand you opted for a different policy type, with reduced premiums. We are pleased you are happy with the service overall. Kind regards, Simon, The Insurance Emporium

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

Very satisfied

Very helpful

Simon

The Insurance Emporium

1 year ago

Good morning, Thank you for your review, we are pleased you are happy with the service. Kind regards, Simon, The Insurance Emporium

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

Easy to organise policy online.

Easy to organise a policy online for my 2 dogs. My policy hasn’t started yet, so time will tell. Hopefully any claims will be assessed & paid promptly.

Simon

The Insurance Emporium

1 year ago

Good morning, Thank you for your review, we are pleased you have joined us. Kind regards, Simon, The Insurance Emporium

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

Really helpful

Excellent

Kirsty

The Insurance Emporium

1 year ago

Good morning, Thank you for your review, we are pleased you are happy with the service. Kind regards, Kirsty The Insurance Emporium

Nedostali ste pozvánku zanechať recenziu?

Feefo Trusted Service Awards

Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.

Čo sú to ocenenia Trusted Service Awards

Prečo veriť recenziám Feefo?

Zistite viac o spoločnosti Feefo

Recenzie na The Insurance Emporium

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?