Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie The Insurance Emporium

Zobrazujú sa všetky recenzie v počte 6,920

Trusted Customer

8 years ago

Čo povedal/-a Trusted Customer o spoločnosti The Insurance Emporium:

Cheap

Very cheap insurance cover, very happy 😃

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

It is a pleasure to hear your comments.

Welcome to The Insurance Emporium!

Trusted Customer

Bristol

8 years ago

Čo povedal/-a Trusted Customer o spoločnosti The Insurance Emporium:

Cheap

They are very very cheaper compared with other horse insurance

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

It is lovely to hear your appreciation.

Welcome to The Insurance Emporium!

Trusted Customer

8 years ago

Čo povedal/-a Trusted Customer o spoločnosti The Insurance Emporium:

Quick, prompt and proffessional

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

It is fantastic to hear your appreciation.

Welcome to The Insurance Emporium!

Dôveryhodný zákazník

8 years ago

No response to requests for their errors to be corrected

I've requested that two errors be corrected and received no response. This is not a good start to the service!

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

We're sorry to hear about this; if you can forward your request to feedback@emporium.co.uk we can action the amendments.

Best wishes

Dôveryhodný zákazník

8 years ago

Thank you very much for your swift response to my feedback, I'm pleased to be able to amend my review to indicate that the matter has been dealt with. Thanks.

Trusted Customer

8 years ago

Čo povedal/-a Trusted Customer o spoločnosti The Insurance Emporium:

The lady I spoke to,was lovely and very helpfull,the cover and price were brilliant

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

It is wonderful to hear your appreciation.

Welcome to The Insurance Emporium!

Dôveryhodný zákazník

8 years ago

Be patient as it will take time to sort out

The debit card payment option wouldn't work on the website. So I called the company. The person I spoke to couldn't help me and asked me to call back later. I checked the website again and discovered...

Prečítať viac

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

We're sorry to hear about the issues you've experienced. We can see the policy is up and running for you now.

Best wishes

Dôveryhodný zákazník

8 years ago

I find the prices execellent and the staff were easy to deal with. The only downside is trying to get hold of them is a nightmare as long as you don’t mind sitting on hold for at least 10 mins each...

Prečítať viac

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

We're sorry to hear you've experienced difficulties getting through, we have been very busy on the phones recently.

Best wishes

Trusted Customer

8 years ago

Čo povedal/-a Trusted Customer o spoločnosti The Insurance Emporium:

Good general cover at a sensible price.

I looked to replace my pet insurance this year and looked at several comparison sites. I can honestly say that this company gave the best all round cover at a sensible price, the followed up the...

Prečítať viac

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

It is lovely to hear your appreciation.

Welcome to The Insurance Emporium!

Trusted Customer

8 years ago

Čo povedal/-a Trusted Customer o spoločnosti The Insurance Emporium:

Fail to understand why two different benefits by the way premium paid.

Unable to enter second pet cat into computer proposal form, therefore had to telephone Emporium’s office and talk to agent who was very helpful in completing proposal. I had planned to pay cost of...

Prečítať viac

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

The only reason the cover level is different is due to the cost being lower if paid upfront.

Best wishes

Dôveryhodný zákazník

8 years ago

Good website and good choice of insurance.

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

Welcome to The Insurance Emporium!

Nedostali ste pozvánku zanechať recenziu?

Feefo Trusted Service Awards

Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.

Čo sú to ocenenia Trusted Service Awards

Prečo veriť recenziám Feefo?

Zistite viac o spoločnosti Feefo

Recenzie na The Insurance Emporium

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?