Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie The Insurance Emporium

Zobrazujú sa všetky recenzie v počte 6,921

Trusted Customer

8 years ago

Čo povedal/-a Trusted Customer o spoločnosti The Insurance Emporium:

I had an insurance policy with horse insurance & received a renewal quote o

No too sure if I am insured or not - I have had so many confusing e mails & now no one answers

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

We're sorry to hear about this; the only email we seem to have sent is your policy documents. If you are able to elaborate on your concerns in an email to feedback@emporium.co.uk it would be very much appreciated.

Best wishes

Trusted Customer

8 years ago

I had an insurance policy with horse insurance & received a renewal quote which I felt was way too high I contacted emporium & received a quote from then which I accepted & asked for the start date to be 01/09/2018 I contacted my original insurance company & advised that I was not renewing - I got an e - mail back asking if I was cancelling. I relied yes I was then informed that I had 3 policies was I cancelling all of them. I asked for clarification on the policies & never received a reply. I the asked in Emporium was the same company as Horse Insurance Co.UK again no response I sent another 2 e mails & still never received a reply Hope this explains my issues that I have concerning if I am insured or not Gordon

Tom

The Insurance Emporium

8 years ago

Thank you for your response.

It seems there is an aspect of confusion here; the new policy you set up with us is due to start on 1st September 2018 as agreed. We will arrange for your original policy to be cancelled from the renewal date as we are underwritten by the same company.

To clarify, you only have the one policy with us.

Trusted Customer

8 years ago

Čo povedal/-a Trusted Customer o spoločnosti The Insurance Emporium:

My payment didn't go through and the info on the policy document wrong

Very bad

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

We're sorry to hear about this, we'd love to get it sorted for you.

Can we pass your details to our Customer Contact Team to give you a call?

Thank you

Trusted Customer

8 years ago

Yes please do that.

Dôveryhodný zákazník

8 years ago

Would recommend

Quick and easy to use and within 24 hours I had the insurance documents emailed to me.

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

It's brilliant to hear your appreciation.

Welcome to The Insurance Emporium!

Dôveryhodný zákazník

8 years ago

Excellent

Great website, easy to insure both my dogs! Cheaper than the rest!

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

It's fantastic to hear your appreciation.

Welcome to The Insurance Emporium!

Trusted Customer

Billinghurst

8 years ago

Čo povedal/-a Trusted Customer o spoločnosti The Insurance Emporium:

Love ot

Really helpful loved the website easy to use

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

It's lovely to hear your appreciation.

Welcome to The Insurance Emporium!

Trusted Customer

8 years ago

Čo povedal/-a Trusted Customer o spoločnosti The Insurance Emporium:

Great customer experience with Insurance Emporium

Excellent attention to detail during the discussion about insurance for your pet

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

It's brilliant to hear your appreciation.

Welcome to The Insurance Emporium!

Dôveryhodný zákazník

8 years ago

I had missed some information and an operator called me, she was real helpful and friendly.

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

It's wonderful to hear your appreciation.

Welcome to The Insurance Emporium!

Dôveryhodný zákazník

8 years ago

Great prices easy to use

Brilliant easy to use website. Clear and well constructed. No issues excellent comparative to other sites for wedding insurance

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

It's lovely to hear your appreciation.

Welcome to The Insurance Emporium!

Dôveryhodný zákazník

8 years ago

Fantastic service 5/5

Website was quick and easy to use and customer services were fantastic when I called to advise I'd made a mistake with my payment information.

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

It is fantastic to hear your appreciation.

Welcome to The Insurance Emporium!

Trusted Customer

notts

8 years ago

Čo povedal/-a Trusted Customer o spoločnosti The Insurance Emporium:

Janet was very knowledgeable when I spoke to her and assured me that the discount would be applied but it looks like that hasn't happened, where as James was less knowledgeable

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

As far as we can see, you have the maximum discount on your policy. Please let us know id there's any issues.

Best wishes

Trusted Customer

8 years ago

Can you confirm I received 20% discount plus an extra 10% extra off each of my 2 dogs.

Tom

The Insurance Emporium

8 years ago

Thank you for your response.

We can confirm multi pet discount will be included; you will be receiving new policy documents to reflect this.

Thank you

Nedostali ste pozvánku zanechať recenziu?

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Prečo veriť recenziám Feefo?

Zistite viac o spoločnosti Feefo

Recenzie na The Insurance Emporium

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?