Absolutely appalling company and I cancelled the insurance before it even took effect. I phoned and insured two cats. Received a policy for one because the agent was in a rush to get me off the...
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Jordan
The Insurance Emporium
7 years ago
Thank you for your review and feedback, we're extremely sorry to see you feel this way. We've checked your policy details and we can see that your concerns are currently under investigation by the Customer Contact Department. They will contact you once their investigations conclude.
Kind regards
The Insurance Emporium
0
Sprístupniť
Dôveryhodný zákazník
7 years ago
Great experience
Excellent renew experience and great value. Customer services were excellent and very helpful.
Jordan
The Insurance Emporium
7 years ago
Thank you for your brilliant review and feedback! We're delighted to have you on board another year!
The Insurance Emporium
0
Sprístupniť
TC
Trusted Customer
7 years ago
Čo povedal/-a Trusted Customer o spoločnosti The Insurance Emporium:
Well Priced
Setting up a new policy on line was very quick & easy. I already have my horse insured with The Insurance Emporium so it made sense to insure my puppy with them as well. I consider TIE to be...
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Jordan
The Insurance Emporium
7 years ago
We can't ask for better comments than this! Thank you! It's a pleasure to have your horse and puppy on board at The Insurance Emporium!
Kind regards
The Insurance Emporium
0
Sprístupniť
TC
Trusted Customer
7 years ago
Čo povedal/-a Trusted Customer o spoločnosti The Insurance Emporium:
Dog insurance at a great price
Friendly, helpful and extremely efficient
Jordan
The Insurance Emporium
7 years ago
That's our aim; a fast and efficient service backed by a helpful and friendly team!
Thank you for the brilliant review and 5 stars!
The Insurance Emporium
0
Sprístupniť
TC
Trusted Customer
7 years ago
Čo povedal/-a Trusted Customer o spoločnosti The Insurance Emporium:
The range of cover offered and the price for this cover is generally good and the operatives on the phone, helpful in explaining anything regarding this.
However, the actual admin was poor, I was...
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Jordan
The Insurance Emporium
7 years ago
Thank you for your review and feedback, we're sorry to hear this happened. We'll be investigating internally to prevent this kind of service being repeated in future. We're aware this doesn't alter the service already provided but we're pleased to hear that the refund has since been generated correctly.
The Insurance Emporium
0
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Dôveryhodný zákazník
7 years ago
Good value
I would definitely recommend this insurance, really good value as it is a lifetime insurance and it covers accident and illness unlike others that only cover accident.
Jordan
The Insurance Emporium
7 years ago
Thank you for the great review and feedback! Glad you found a suitable product from our huge range!
The Insurance Emporium
0
Sprístupniť
TC
Trusted Customer
7 years ago
Čo povedal/-a Trusted Customer o spoločnosti The Insurance Emporium:
Easy to use and that's all I wanted thank you
Jordan
The Insurance Emporium
7 years ago
You're very welcome!
Thanks for the excellent review and feedback!
The Insurance Emporium
0
Sprístupniť
TC
Trusted Customer
7 years ago
Čo povedal/-a Trusted Customer o spoločnosti The Insurance Emporium:
the service was extremely good
Jordan
The Insurance Emporium
7 years ago
Hello!
Thank you so much for the 5 stars! We're pleased to see you're happy with the service!
The Insurance Emporium
0
Sprístupniť
Dôveryhodný zákazník
7 years ago
very easy to navigate the online site and several choices of cover.
Jordan
The Insurance Emporium
7 years ago
Hello!
Thank you for taking the time to leave this brilliant feedback, we're glad you found the website easy to use!
The Insurance Emporium protect the things you love, combining specialist insurance with expert knowledge. From pets, horses, weddings and caravans to cameras, bikes and boats, we use our specialist experience to create personal cover to keep those things safe because we know implicitly how much they mean to our customers.
Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
The Insurance Emporium protect the things you love, combining specialist insurance with expert knowledge. From pets, horses, weddings and caravans to cameras, bikes and boats, we use our specialist experience to create personal cover to keep those things safe because we know implicitly how much they mean to our customers.