Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie The Insurance Emporium

Zobrazujú sa všetky recenzie v počte 6,930

Dôveryhodný zákazník

7 years ago

Super easy

This was a simple and easy application and a straightforward underwriting process. Price was super competitive!

Jordan

The Insurance Emporium

7 years ago

Thank you for taking the time to share your experience with us! We're pleased to see you've given us 5 stars! The Insurance Emporium

Trusted Customer

7 years ago

Čo povedal/-a Trusted Customer o spoločnosti The Insurance Emporium:

I'm not in a position to write a review as yet..as I have just signed up with you..but everything was explained to me very clearly..and effectively..so I'm hoping my experience with you is a good one.

Jordan

The Insurance Emporium

7 years ago

Thank you for your kind words and feedback. We're entirely confident that we can deliver a 5 star service should you need to use us in future! The Insurance Emporium

Dôveryhodný zákazník

7 years ago

I dont think they actually have customer service.

Can't register to use website and was told that's my problem, arranged a call back and they never called. Overall the worst first impression possible.

Jordan

The Insurance Emporium

7 years ago

We're terribly sorry to hear this! We're going to get our Customer Experience Department to investigate and contact you this afternoon. Kind regards The Insurance Emporium

Trusted Customer

7 years ago

Čo povedal/-a Trusted Customer o spoločnosti The Insurance Emporium:

Quick, easy and much cheaper.

The online forms were easy to understand and navigate. The price was considerably cheaper than my previous company who had raised my premium by 30% for my dog being 1 year older. The cover I am...

Prečítať viac

Jordan

The Insurance Emporium

7 years ago

Wow! Thanks for the brilliant review, it's great to see you found the product you wanted at a fantastic price too! The Insurance Emporium

Dôveryhodný zákazník

7 years ago

It was a very easy process to get my two cats insured.

Jordan

The Insurance Emporium

7 years ago

Welcome aboard! It's great to be able to welcome you and 2 more cats to The Insurance Emporium! Looking forward to sharing adventures with you. The Insurance Emporium

Dôveryhodný zákazník

7 years ago

Simple and clear yet concise policy cover. Cheaper than anyone else’s and you were recommended by my sister in law . And she was proved right.

Jordan

The Insurance Emporium

7 years ago

Thank you for the fab review and feedback, it's great to see that you've joined us following a recommendation! Kind regards The Insurance Emporium

Trusted Customer

7 years ago

Čo povedal/-a Trusted Customer o spoločnosti The Insurance Emporium:

By showing accurate figures on the website and when on telephone. Two prices to pay but only one figure shown for the amount that can be claimed. This is very deceptive. I wanted to not use your...

Prečítať viac

Jordan

The Insurance Emporium

7 years ago

Good morning, Thank you for your review and feedback, we'd like to gather some further information to understand your dissatisfaction. We do have a tab that allows you to switch between the annual and monthly payments which automatically changes the benefit table. If you could perhaps send some screenshots and other information to support your concerns and send them to us in an email at feedback@emporium.co.uk - we're always looking at ways to improve the customer journey. Kind regards The Insurance Emporium

Trusted Customer

Boston

7 years ago

Čo povedal/-a Trusted Customer o spoločnosti The Insurance Emporium:

Good friendly service at a very reasonable price

Trusted Customer

Chorley

7 years ago

Čo povedal/-a Trusted Customer o spoločnosti The Insurance Emporium:

Great

They were very helpful and unferstanding of my needs!

Jordan

The Insurance Emporium

7 years ago

Thank you! We're delighted to see we were able to deliver a 5 star service! Kind regards The Insurance Emporium

Trusted Customer

7 years ago

Čo povedal/-a Trusted Customer o spoločnosti The Insurance Emporium:

Perfect insurance, perfect prices

Excellent pet insurance. Website is straight forward with no problems. Thankyou

Jordan

The Insurance Emporium

7 years ago

Good afternoon! Thank you for the brilliant review and feedback! We're glad we could welcome you aboard! The Insurance Emporium

Nedostali ste pozvánku zanechať recenziu?

Feefo Trusted Service Awards

Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.

Čo sú to ocenenia Trusted Service Awards

Prečo veriť recenziám Feefo?

Zistite viac o spoločnosti Feefo

Recenzie na The Insurance Emporium

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?