Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie The Insurance Emporium

Zobrazujú sa všetky recenzie v počte 6,921

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

Very polite and helpful man on the phone

Joe

The Insurance Emporium

1 year ago

Good afternoon, Thank you for leaving a review, we are pleased to be of assistance. Kind regards, Joe The Insurance Emporium

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

Pet insurance

Perfect with service provided

Kirsty

The Insurance Emporium

1 year ago

Good afternoon, Thank you for leaving a review, we are pleased to be of assistance. Kind regards, Kirsty The Insurance Emporium

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

Poor Experience

Sadly took a week to sort out a renewal where I had to keep ringing daily after being given the wrong information on numerous occasions. My complaint was escalated to an senior member of staff where...

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Kirsty

The Insurance Emporium

1 year ago

Good morning, We are sorry to hear of your comments. The issue was regarding the cancellation of your previous policy, and the quote for a new policy of your horse. As the wording of an exclusion placed on the policy had been amended, you had raised queries regarding this. We are sorry if the advice provided was unclear , this is not indicative of our usual service standards. If you would like us to review this further, please email us at feedback@emporium.co.uk and one of our Customer Experience Team will be in contact within 5 working days. Kind regards, Kirsty The Insurance Emporium

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

Why

Why ask before ive used them?

Simon

The Insurance Emporium

1 year ago

Good morning, Thank you for the review. We ask for feedback at several points throughout your journey with us, including the opportunity to share your thoughts upon the settlement of a claim. Kind regards, Simon, The Insurance Emporium

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

"Technical problems"!

Tried a few times to get a quote online but their system always had "technical problems"! A complete waste of my time.

Simon

The Insurance Emporium

1 year ago

Good morning, We’re sorry to hear about the difficulties you’ve experienced with our website. Our team is actively working to resolve these technical issues. In the meantime, our Customer Contact Department is available on 03300 244 007 and will be more than happy to assist you. Kind regards, Simon The Insurance Emporium

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

Caravan insurance

Very good service and reasonable price

Simon

The Insurance Emporium

1 year ago

Good morning, Thank you for the review. We are pleased you have joined us. Kind regards, Simon, The Insurance Emporium

Ann

Overená spoločnosťou Feefo

Chesterfield

1 year ago

Čo povedal/-a Ann o spoločnosti The Insurance Emporium:

Efficient, friendly and knowledgeable

The agent was extremely knowledgeable and professional. He was able to answer so my questions during the process of inviting my dog with them. The price quoted was really good value. I took out their...

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Simon

The Insurance Emporium

1 year ago

Good morning, Thank you for the review. We are pleased you are happy with the service. Kind regards, Simon, The Insurance Emporium

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

Good experience.

Nice man I spoke to went through all the details with me made it very easy to get the insurance I wanted so very pleased.

Simon

The Insurance Emporium

1 year ago

Good morning, Thank you for the review. We are pleased to be of assistance Kind regards, Simon, The Insurance Emporium

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

Excellent

Excellent price, customer service & ease to complete

Simon

The Insurance Emporium

1 year ago

Good morning, Thank you for the review. We are pleased you have joined us. Kind regards, Simon, The Insurance Emporium

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

Insurance purchase

So far my experience has been good. I hope l never need the insurance, but that is when the customer truly finds out how good the insurance is. Buying the policy has been very efficient.

Joe

The Insurance Emporium

1 year ago

Good afternoon, Thank you for the review. We are pleased you have joined us. Kind regards, Joe, The Insurance Emporium

Nedostali ste pozvánku zanechať recenziu?

Feefo Trusted Service Awards

Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.

Čo sú to ocenenia Trusted Service Awards

Prečo veriť recenziám Feefo?

Zistite viac o spoločnosti Feefo

Recenzie na The Insurance Emporium

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?