Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie The Insurance Emporium

Zobrazujú sa všetky recenzie v počte 6,920

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

Do not use this insurance company, their service is appalling, I submitted invoices dating back to 13th July and am waiting payment.

Simon

The Insurance Emporium

1 year ago

Good afternoon, We are sorry to hear of your comments. In terms of the claims process, we make clear that we are unable to assess a claim without all relevant documentation. This includes a full completed claim form by you and each attending vet, related invoices and complete medical history. Once these were received, the claim was paid 5 working days later. We are sorry the settlement took longer than expected, however we need to ensure we receive all the required information for an accurate assessment. Kind regards, Simon, The Insurance Emporium

Dôveryhodný zákazník

1 year ago

This information has been provided, and yet still no monies received, I have never had to wait this time previously with other insurers'. A customer should not be put of pocket for this long.

MR RICHARD BEACHAM

Overená spoločnosťou Feefo

1 year ago

Čo povedal/-a MR RICHARD BEACHAM o spoločnosti The Insurance Emporium:

No stress from start to finish top job

Simon

The Insurance Emporium

1 year ago

Good afternoon, Thank you for taking the time to leave a review. We are pleased you are happy with the service. Kind regards, Simon, The Insurance Emporium

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

Poor phone system, good insurance

The phone system is ridiculous, so much information and buttons to press, it took me 5 minutes just to get to the point where I could choose a service! This made me short with the person I spoke to...

Prečítať viac

Simon

The Insurance Emporium

1 year ago

Good morning, Thanks you for leaving a review, we are sorry to hear of your concerns. As part of our commitment to regulatory compliance, we’re required to provide certain key information at the start of every call. This typically takes around two minutes before you're connected to a member of our team and understand this can feel lengthy. We’re glad to hear the issue with your dog’s name was resolved via email, and we appreciate you taking the time to share your experience. Kind regards, Simon, The Insurance Emporium

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

Easy website to buy

Simon

The Insurance Emporium

1 year ago

Good morning, Thank you for taking the time to leave a review. We are pleased you are happy with the service. Kind regards, Simon, The Insurance Emporium

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

Happy so far

Happy with the service so far

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

Accessibility excellent

Helpful and efficient .

Simon

The Insurance Emporium

1 year ago

Good morning, Thank you for taking the time to leave a review. We are pleased you are happy with the service. Kind regards, Simon, The Insurance Emporium

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

Competitive pet insurance

Fast response to confirm purchase of pet insurance. Good option to have hard copy of documents as well as online. Competitive price.

Kirsty

The Insurance Emporium

1 year ago

Good afternoon, Thank you for your review, we are pleased you are happy with your new policy. Kind regards, Kirsty The Insurance Emporium

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

Caravan insurance

Many thanks great price and service

Kirsty

The Insurance Emporium

1 year ago

Good morning, Thank you for taking the time to leave a review. We are pleased you are happy with the service. Kind regards, Kirsty The Insurance Emporium

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

Quick and easy service

Quick and easy service to sort out pet insurance.

Kirsty

The Insurance Emporium

1 year ago

Good morning, Thank you for taking the time to leave a review. We are pleased you are happy with the service. Kind regards, Kirsty The Insurance Emporium

MRS ALICIA BLUNDELL

Overená spoločnosťou Feefo

1 year ago

Čo povedal/-a MRS ALICIA BLUNDELL o spoločnosti The Insurance Emporium:

Very quick to start up and running

Simon

The Insurance Emporium

1 year ago

Good afternoon, Thank you for your review, we are pleased you have joined us. Kind regards, Simon, The Insurance Emporium

Nedostali ste pozvánku zanechať recenziu?

Feefo Trusted Service Awards

Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.

Čo sú to ocenenia Trusted Service Awards

Prečo veriť recenziám Feefo?

Zistite viac o spoločnosti Feefo

Recenzie na The Insurance Emporium

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?