Good morning,
Thank you for your review, we are pleased you have joined us.
Kind regards,
Joe
The Insurance Emporium
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
11 months ago
Very helpful. The phone was answered which is unusual nowadays.
Joe
The Insurance Emporium
11 months ago
Good morning,
Thank you for your review, we are glad you are happy with the service.
Kind regards,
Joe
The Insurance Emporium
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
11 months ago
Straightforward
All straightforward and easy to process online
Simon
The Insurance Emporium
11 months ago
Good afternoon,
Thank you for taking the time to leave a review, we are pleased to be of service.
Kind regards,
Simon,
The Insurance Emporium
2
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
11 months ago
Direct debit
Booked pet insurance online
But i did call help line for advice and they was helpful !
Just a shame I couldnt change my direct debate date to suit me
As I've done this with previous pet insurance...
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Simon
The Insurance Emporium
11 months ago
Good morning,
Thank you for taking the time to share your review. The direct debit date is set to match the policy inception date. We’re pleased to hear you were happy with the service overall.
Kind regards,
Simon,
The Insurance Emporium
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
11 months ago
Exemplary Service
Received excellent service following the death of our pet dog Jake. All claims were settled in a timely manner.
Have just insured the newest member of our family through The Insurance Emporium due...
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Joe
The Insurance Emporium
11 months ago
Good morning,
Please accept our sincere condolences for your loss. We are glad we could help and that you were satisfied with the service.
Kind regards,
Joe
The Insurance Emporium
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
11 months ago
It’s good
Joe
The Insurance Emporium
11 months ago
Good morning,
Thank you for your review, we are pleased you have joined us.
Kind regards,
Joe
The Insurance Emporium
0
Sprístupniť
MP
MRS JILL PERKINS
Overená spoločnosťou Feefo
GBR
11 months ago
Čo povedal/-a MRS JILL PERKINS o spoločnosti The Insurance Emporium:
Great service
Helpful, easy to use. Great service.
Kirsty
The Insurance Emporium
11 months ago
Good afternoon,
Thank you for your review, we are pleased you have joined us.
Kind regards,
Kirsty
The Insurance Emporium
0
Sprístupniť
MS
MR ROY SLOAN
Overená spoločnosťou Feefo
11 months ago
Čo povedal/-a MR ROY SLOAN o spoločnosti The Insurance Emporium:
Very easy and straightforward.
Joe
The Insurance Emporium
11 months ago
Good afternoon,
Thank you for taking the time to leave a review, we are pleased to be of service.
Kind regards,
Joe,
The Insurance Emporium
0
Sprístupniť
MR
MR N RADCLIFFE
Overená spoločnosťou Feefo
GBR
11 months ago
Čo povedal/-a MR N RADCLIFFE o spoločnosti The Insurance Emporium:
Simple & competitive!
Wonderfully simple process and very happy with the competitive pricing!
Joe
The Insurance Emporium
11 months ago
Good afternoon,
Thank you for taking the time to leave a review, we are pleased to be of service.
Kind regards,
Joe,
The Insurance Emporium
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
11 months ago
Document issue
So far all I can say is after taking out the policy and registering with them, despite making more than 1 contact with Emporium I haven't got access to my actual policy and documentation!!
Joe
The Insurance Emporium
11 months ago
Good morning,
We’re sorry to hear you’ve not yet received your policy documents.
We’ve asked our Customer Experience Department to send a copy to the email address we hold for you; these were sent a moment ago so please check your junk or spam folder if they are not in the Inbox of your email. With the portal, please note when you first go onto the page the Registration screen is presented; to log in you will need to click the button at the bottom. We understand our Customer Contact Department have contacted you yesterday to look to resolve the issue.
Kind regards,
Joe
The Insurance Emporium
The Insurance Emporium protect the things you love, combining specialist insurance with expert knowledge. From pets, horses, weddings and caravans to cameras, bikes and boats, we use our specialist experience to create personal cover to keep those things safe because we know implicitly how much they mean to our customers.
Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
The Insurance Emporium protect the things you love, combining specialist insurance with expert knowledge. From pets, horses, weddings and caravans to cameras, bikes and boats, we use our specialist experience to create personal cover to keep those things safe because we know implicitly how much they mean to our customers.