Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie The Insurance Emporium

Zobrazujú sa všetky recenzie v počte 6,919

Dôveryhodný zákazník

Overená spoločnosťou Feefo

8 months ago

Haven't had to claim

You keep asking mr to review you which is difficult until I have made a claim. So far you take my money each month. Im not going to review that as excellent. No idea what you're like until the time...

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Simon

The Insurance Emporium

7 months ago

Good morning, We’re sorry to hear about your concerns. Our review requests are sent to gather feedback on the sign-up process and your initial experience with our customer service. This helps us identify any areas where we can improve our service going forward. Kind regards, Simon The Insurance Emporium

Dôveryhodný zákazník

Overená spoločnosťou Feefo

8 months ago

Easy to use site

Everything was easy to sort out without any snags or problems.

Simon

The Insurance Emporium

7 months ago

Good morning, Thank you for leaving your review, we are pleased you have joined us. Kind regards, Simon, The Insurance Emporium

Dôveryhodný zákazník

Overená spoločnosťou Feefo

8 months ago

Great value for money

Simon

The Insurance Emporium

8 months ago

Good afternoon, Thank you for leaving your review, we are pleased to be of assistance. Kind regards, Simon, The Insurance Emporium

MR STEAN ROFFEY

Overená spoločnosťou Feefo

8 months ago

Simon

The Insurance Emporium

8 months ago

Good morning, Thank you for leaving your review, we are pleased you have joined us. Kind regards, Simon, The Insurance Emporium

Dôveryhodný zákazník

Overená spoločnosťou Feefo

8 months ago

Excellent customer service

Easy to phone and spoke with someone quickly. Addressed my question clearly.

Simon

The Insurance Emporium

8 months ago

Good morning, Thank you for leaving your review, we are pleased to be of assistance. Kind regards, Simon, The Insurance Emporium

MRS SARAH REEDER

Overená spoločnosťou Feefo

GBR

8 months ago

Čo povedal/-a MRS SARAH REEDER o spoločnosti The Insurance Emporium:

Comprehensive Pet Insurance

Very simple online service a comprehensive insurance policy for my pet at a reasonable cost.

Simon

The Insurance Emporium

8 months ago

Good morning, Thank you for leaving your review, we are pleased you have joined us. Kind regards, Simon, The Insurance Emporium

Dôveryhodný zákazník

Overená spoločnosťou Feefo

8 months ago

Helpful, professional, polite. Got what I wanted. No issues. Guy I spoke to was great, deal was good. Communication clear. Nothing else anyone really needs from this service is there? 😀

Joe

The Insurance Emporium

8 months ago

Good afternoon, Thank you for leaving your review, we are pleased you have joined us. Kind regards, Joe, The Insurance Emporium

MR GRAHAM ROBY

Overená spoločnosťou Feefo

8 months ago

Joe

The Insurance Emporium

8 months ago

Good morning, Thank you for leaving your review, we are pleased you have joined us. Kind regards, Joe, The Insurance Emporium

Dôveryhodný zákazník

Overená spoločnosťou Feefo

8 months ago

Pet insurance

Lady I spoke to re adding another pet to the policy ( as I have already a policy with yourselves for another pet)was very abrupt, so didn’t take the policy out over the phone so done it online, had...

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Simon

The Insurance Emporium

8 months ago

Good afternoon, We are sorry to hear your concerns and appreciate you taking the time to share your experience. We apologise if your recent call did not meet your expectations. We always aim to provide friendly and helpful support, and we will share your feedback with the relevant department to ensure it is addressed appropriately. Regarding multi-pet insurance, we understand how convenient it would be to have all pets on one policy. While we do offer a multi-pet discount, our policies are currently individual per pet, tailored to the needs of each pet. Kind regards, Simon The Insurance Emporium

MR DAVID PETERS

Overená spoločnosťou Feefo

GBR

8 months ago

Čo povedal/-a MR DAVID PETERS o spoločnosti The Insurance Emporium:

Excellent and fast online service

Excellent, easy to use online service. Plus fast and efficient follow up.

Simon

The Insurance Emporium

8 months ago

Good morning, Thank you for leaving your review, we are pleased you have joined us. Kind regards, Simon, The Insurance Emporium

Nedostali ste pozvánku zanechať recenziu?

Feefo Trusted Service Awards

Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.

Čo sú to ocenenia Trusted Service Awards

Prečo veriť recenziám Feefo?

Zistite viac o spoločnosti Feefo

Recenzie na The Insurance Emporium

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?