I chose your company because I have family who live in Bath but I was very disappointed that the cost of delivery for a 10 min. drive was similar to that of a greater distance, hence I asked my...
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The Fine Cheese Co.
The Fine Cheese Co.
11 years ago
I am sorry that the shop proved to be so busy - indeed it can get quite packed in the lead up to Christmas. I was pleased to learn that your family were able to pop back in on their next trip to Bath and enjoyed their Christmas Present. I do hope you would consider using us again.
Kind regards,
Tom
Recenzie produktov
Dátum zakúpenia: 19/12/2014
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
11 years ago
Excellent service, received when advised even with all the extra Christmas post!!
Recenzie produktov
Dátum zakúpenia: 22/12/2014
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
11 years ago
The service was good. Parcel arrived on time and in good condition.
After finding the website and being extremely excited about all the delicious looking produce I purchased a small gift for my husbands grandparents. The website is easy to use, delivery happened when...
Despite 4 days notice of the need for a change of delivery address, your employee in customer service dept. was unable to fulfill this request, and a birthday gift surprise for my brother was...
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The Fine Cheese Co.
The Fine Cheese Co.
11 years ago
Thanks for taking the time to leave us this feedback - I'm sorry once again that we were unable to alter the delivery address in time. Our Christmas system could make it tricky to make alterations to orders and sadly they couldn't be resolved with a simple e-mail to our couriers. We're working hard at improving this at the moment, so thankfully this will be unlikely to occur again.
Kind regards,
Tom
Recenzie produktov
Dátum zakúpenia: 19/12/2014
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
11 years ago
Fabulous quality cheeses delivered quickly and well packaged
Web site very user friendly and excellent service. As this gift was for our children in the UK (we are in Australia) we haven't heard back yet re the products .
Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.