Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

The Edinburgh Natural Skincare Company Recenzie | Recenzie zákazníckeho servisu na {{merchantUrl}} | Feefo

Zobrazujú sa všetky recenzie v počte 5,451

Dôveryhodný zákazník

Overená spoločnosťou Feefo

2 years ago

I contacted customer service to get help redeeming my points, no one responded after the initial reply email saying they will look into it, I had to purchase at full price, I've been a customer for...

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Tommy Crooks

The Edinburgh Natural Skincare Company

2 years ago

I'm so sorry to hear that the customer care experience was not what you'd hoped for. We are looking into this and hope to make all the necessary improv,emts so that it's a better experience. I sincerely hope this doesnt put you off visiting us again. Have a lovely Christmas. Tommy The Founder

Recenzie produktov

Dátum zakúpenia: 27/11/2023

Dôveryhodný zákazník

Overená spoločnosťou Feefo

2 years ago

Easy and painless process

Ordering was easy and information was updated regularly to let me know the progress of my order.

Tommy Crooks

The Edinburgh Natural Skincare Company

2 years ago

Thank you for your kind words. I'm happy the ordering process was easy for you and I hope you'll visit us again if you need anything. Have a wonderful Christmas. Kind regards. Tommy The Founder

Recenzie produktov

Dátum zakúpenia: 27/11/2023

Dôveryhodný zákazník

Overená spoločnosťou Feefo

2 years ago

Delivery service has improved dramatically with DHL

The products have always been excellent but now it is easy to order from outside the UK and delivery is much improved.

Tommy Crooks

The Edinburgh Natural Skincare Company

2 years ago

Thank you so much for your five star review, it's 100% appreciated by everyone in the team. We hope you'll visit us again and we also hope you'll have a great Christmas. Kind regards. Tommy The Founder

Recenzie produktov

Dátum zakúpenia: 26/11/2023

Peter Hamer

Overená spoločnosťou Feefo

2 years ago

Čo povedal/-a Peter Hamer o spoločnosti The Edinburgh Natural Skincare Company:

Perfume Oil - Poor quality - Poor customer service

I have been using Edinburgh skincare for years - some of their product are fantastic. I bought 6 products from them. I was really disappointed with the LUXURY NO.1 BOTANICAL PERFUME OIL 30ML, I...

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Tommy Crooks

The Edinburgh Natural Skincare Company

2 years ago

Hi Peter. We're very sorry to hear you didnt enjoy the perfume oil. The batch was the same as the other batches in terms of high quality so I'm puzzled as to why the scent didnt last. The essential oils we use always come from the same suppliers. I'm so sorry this wasnt a good experience for you. Kind regards. Tommy The Founder

Recenzie produktov

Dátum zakúpenia: 16/11/2023

Jonathan Hickling

Overená spoločnosťou Feefo

2 years ago

Čo povedal/-a Jonathan Hickling o spoločnosti The Edinburgh Natural Skincare Company:

A wonderfulb product as a gift and wonderful service on purchase

Tommy Crooks

The Edinburgh Natural Skincare Company

2 years ago

Thank you Jonathan for your kind review. Wishing you a great Christmas from myself and the team. Kind regards. Tommy The Founder.

Dátum zakúpenia: 25/11/2023

Shan Lea

Overená spoločnosťou Feefo

2 years ago

Čo povedal/-a Shan Lea o spoločnosti The Edinburgh Natural Skincare Company:

Sleek. Modern. Perfect presentation box. Lovely perfume

As seen on FB. Ordering was easy. Choice clearly presented. Product arrived quickly. All round a great gifts but kept the rollerball perfume for myself as it was soooooo nice

Tommy Crooks

The Edinburgh Natural Skincare Company

2 years ago

Thank you Shan for this 5 Star review!! Wishing you a very enjoyable Christmas from myself and the team. Kind regards. Tommy The Founder

Recenzie produktov

Dátum zakúpenia: 24/11/2023

Gillian Keeley

Overená spoločnosťou Feefo

2 years ago

Čo povedal/-a Gillian Keeley o spoločnosti The Edinburgh Natural Skincare Company:

Great products, prompt delivery

Easy ordering, prompt delivery and love your products, especially Lavender and Frankincense formula and hand balm.

Tommy Crooks

The Edinburgh Natural Skincare Company

2 years ago

That's such a lovely review! Thank you Gillian have a very enjoable Christmas and please visit us again. Tommy The Founder

Recenzie produktov

Dátum zakúpenia: 24/11/2023

Mrs Sheila Jamieson

Overená spoločnosťou Feefo

2 years ago

Čo povedal/-a Mrs Sheila Jamieson o spoločnosti The Edinburgh Natural Skincare Company:

Love these products. Third time ordering, never disappointed.

Very easy to order. Super fast delivery.

Tommy Crooks

The Edinburgh Natural Skincare Company

2 years ago

Thank you Sheila. We absolutely 100% appreciate 5 star reviews! As you know, it's reviews like this that make it all worthwhile. Have a wonderful Christmas. Kind regards. Tommy The Founder.

Recenzie produktov

Dátum zakúpenia: 24/11/2023

Dôveryhodný zákazník

Overená spoločnosťou Feefo

2 years ago

Just perfect , a real boost to the day .

Great service and customer care , loved the scent and feel of the product . Easy to use and beautifully presented .price was just right .

Tommy Crooks

The Edinburgh Natural Skincare Company

2 years ago

Thank you for your kind comments and 5 stars! We all wish you a very merry Christmas and hopefully you'll visit us again when you need a treat! Kind regards Tommy The Founder

Recenzie produktov

Dátum zakúpenia: 24/11/2023

Anna Cooper

Overená spoločnosťou Feefo

2 years ago

Čo povedal/-a Anna Cooper o spoločnosti The Edinburgh Natural Skincare Company:

Beautiful scent packaging great on a skin

Love what i ordered skin feels soft smells amazing! Lip balm, cream bars awesome skincare goes smooth on a skin blends in pleasantly smells

Tommy Crooks

The Edinburgh Natural Skincare Company

2 years ago

Hi Anna. Apologies for the late reply, I've been away in Japan no less but now I'm back I'd just like to thank you for your loveley review and to wish you a wonderful Christmas. Kind regards. Tommy The Founder

Recenzie produktov

Dátum zakúpenia: 24/11/2023

Nedostali ste pozvánku zanechať recenziu?

Feefo Trusted Service Awards

Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.

Čo sú to ocenenia Trusted Service Awards

Prečo veriť recenziám Feefo?

Zistite viac o spoločnosti Feefo

Recenzie na The Edinburgh Natural Skincare Company

Ultra Rich Anti Ageing Face Cream - DayĎalšie recenzie tohto produktu (179)Prezrieť internetové stránky o produkteLove this product just ashame I don't get a response from customer service

Luxury No. 1 Mineral Bathing Sensation, Bath SaltsĎalšie recenzie tohto produktu (35)Prezrieť internetové stránky o produkteWonderful fragrance and high quality product.. the package could stand to be a bit more robust, however.

Gentlemen's Daily Moisturising Face SerumĎalšie recenzie tohto produktu (54)Prezrieť internetové stránky o produktereally great product this really works

SYMMETRY HAND CREAM BAR...FOR HAND CREAM CONNOISSEURS. HAND MADE IN SCOTLANDĎalšie recenzie tohto produktu (102)Prezrieť internetové stránky o produkteGreat product super happy with this

Golden Rosewood Solid Hand Cream BarĎalšie recenzie tohto produktu (302)Prezrieť internetové stránky o produkteGreat product - I really like this

REVERIE HAND CREAM BAR...SOLID WINTER PROTECTION WITH A FABULOUS SCENTĎalšie recenzie tohto produktu (153)Prezrieť internetové stránky o produkteGood product - it does work

10ml Rollerball Travel Mini Botanical Perfume OilPrezrieť internetové stránky o produkteVery poor quality materials used with this product its useless.

LUXURY NO.1 BOTANICAL PERFUME OIL 30ML...50% DISCOUNT NOVEMBER GIVEAWAY!Ďalšie recenzie tohto produktu (14)Prezrieť internetové stránky o produkteVery poor quality materials used with this product its useless

Eternal Botanical Perfume Oil 10ml RollerballĎalšie recenzie tohto produktu (41)Prezrieť internetové stránky o produkteExcellent product and packaging. Kept this for myself as useful travel size.

Lavender and Frankincense Anti Ageing FormulaĎalšie recenzie tohto produktu (138)Prezrieť internetové stránky o produkteLove lavender and frankincense formula and the packaging is great, clear glass.

Gardener?s Solid Hand Cream BarĎalšie recenzie tohto produktu (443)Prezrieť internetové stránky o produkteThe bar is easy to use and helpful to apply just the desired amount. The tin container is really handy , light and transportable.

Eternal Botanical Perfume Oil 10ml RollerballĎalšie recenzie tohto produktu (41)Prezrieť internetové stránky o produkteLovely fragrance, long lasting.

SYMMETRY HAND CREAM BAR...FOR HAND CREAM CONNOISSEURS. HAND MADE IN SCOTLANDĎalšie recenzie tohto produktu (102)Prezrieť internetové stránky o produkteVery nourishing on your hands. Lovely fragrance.

Golden Rosewood Solid Hand Cream BarĎalšie recenzie tohto produktu (302)Prezrieť internetové stránky o produkteVery nourishing on your hands. Lovely fragrance.

GOLDEN ROSEWOOD BOTANICAL PERFUME OIL. £15 DISCOUNT DURING NOVEMBER.Ďalšie recenzie tohto produktu (8)Prezrieť internetové stránky o produkte

REVERIE HAND CREAM BAR...SOLID WINTER PROTECTION WITH A FABULOUS SCENTĎalšie recenzie tohto produktu (153)Prezrieť internetové stránky o produkteBeautiful smelling bars and packaging will make amazing gift

Gardener?s Solid Hand Cream BarĎalšie recenzie tohto produktu (443)Prezrieť internetové stránky o produkteI love this scent amazing!

20ml Travel Size CreamsĎalšie recenzie tohto produktu (32)Prezrieť internetové stránky o produkteCreams ate gorgeous skin feels so good !

Baby I Love You Solid Baby Balm - Hand cream barĎalšie recenzie tohto produktu (93)Prezrieť internetové stránky o produkteLove it ! Need to have this in our cold winter climate

Sweet Orange And Geranium Solid Bath OilsĎalšie recenzie tohto produktu (27)Prezrieť internetové stránky o produkteWill be amazing! Didnt use yet but looking forward!

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?