Hi Carolyn.
Thank you for your kind review.
Many thanks.
Tommy
The Founder
Recenzie produktov
Tommy Crooks
The Edinburgh Natural Skincare Company
2 years ago
I'm so sorry you didnt like the products. As our products arent watered down and contain only pure ingredients, a little goes a long way. I recommend trying the products again but just using a very small amaount. I'm sure you'll see the benefits.
Kind regards.
Tommy
The Founder
Dátum zakúpenia: 02/02/2024
0
Sprístupniť
VR
Vicki Rein
Overená spoločnosťou Feefo
WI
2 years ago
Čo povedal/-a Vicki Rein o spoločnosti The Edinburgh Natural Skincare Company:
Vicki, what a fantastic review!
I'm so happy you love the products and we're delighted you love the cleaner. That's the favourite product of our staff in both of our shops.
I hope you'll continue to use our products.
Many thanks.
Tommy
The Founder
Recenzie produktov
Dátum zakúpenia: 09/02/2024
0
Sprístupniť
LS
Lesley Scarlett
Overená spoločnosťou Feefo
2 years ago
Čo povedal/-a Lesley Scarlett o spoločnosti The Edinburgh Natural Skincare Company:
Great,speedy and professional service. Easy to order and trouble free delivery.
Tommy Crooks
The Edinburgh Natural Skincare Company
2 years ago
Thank you for your kind words.
We try our hardest to get everyhing right so we all appreciate it when our customers are happy.
Wishing you a great week ahead.
Tommy
The Founder
Dátum zakúpenia: 08/02/2024
0
Sprístupniť
DM
Donna Marfell
Overená spoločnosťou Feefo
2 years ago
Čo povedal/-a Donna Marfell o spoločnosti The Edinburgh Natural Skincare Company:
Arrived quickly, lovely presentation box, good quality product, smells great, makes my hands lovely and soft without being greasey, will definitely buy again
Tommy Crooks
The Edinburgh Natural Skincare Company
2 years ago
What a satisfying experience it is to read your comments Donna.
We're a small company and what our customers think is incredibly important to us.
I personally appreciate the time you've taken to write such a lovely review.
Wishing you a great week ahead.
Tommy
The Founder
Recenzie produktov
Dátum zakúpenia: 07/02/2024
0
Sprístupniť
AP
Alison Parker
Overená spoločnosťou Feefo
2 years ago
Čo povedal/-a Alison Parker o spoločnosti The Edinburgh Natural Skincare Company:
Gorgeous lip balm and smells lovely with the sweet orange. Other balms have left my lips dry and i’ve struggled to get a good one until now. Highly recommended I will try your other products
Tommy Crooks
The Edinburgh Natural Skincare Company
2 years ago
What a lovely bit of feedback Alison! The recipe for our lipblam has stayed the same since 2010 when I first formulated it. I'm delighted you like it.
Please try our Queen Bee Handcream Bar. If you like the lipbalm scent I think you'll like Queen Bee.
Kind regards.
Tommy
The Founder
I have ordered the soaps, shampoo bars and preconditioner many times. I do get annoyed by the hard sell of extra items while I try to check out but the products are wonderful, gentle and very...
Prečítať viac
Tommy Crooks
The Edinburgh Natural Skincare Company
2 years ago
Thank you for such a positive review. I'm really delighted you like the pre-conditioner, it's a beautiful product and remember that when summer comes, try leaving it in when you visit the beach as it'll help protect your hair under the sun. The extra item sell at checkout is just a standard e-commerce function that we need to use but I will discuss this with our web developers.
Have a great weekend.
Tommy
The Founder
Recenzie produktov
Tommy Crooks
The Edinburgh Natural Skincare Company
2 years ago
Thank you for your Five Star review!
Tommy
The Founder.
PS. This is the soap we use at home
Tommy Crooks
The Edinburgh Natural Skincare Company
2 years ago
Thanks again for your lovely review
Tommy
The Founder
Tommy Crooks
The Edinburgh Natural Skincare Company
2 years ago
Thanks again for your lovely review
Tommy
The Founder
Dátum zakúpenia: 31/01/2024
0
Sprístupniť
SR
Sarah Rogerson
Overená spoločnosťou Feefo
2 years ago
Čo povedal/-a Sarah Rogerson o spoločnosti The Edinburgh Natural Skincare Company:
Great service. Online ordering was easy and the products arrived quickly and safely. They were so good that I went into the shop in Edinburgh so I could look at everything first hand. The...
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Tommy Crooks
The Edinburgh Natural Skincare Company
2 years ago
Hi Sarah. I'm so glad you've had a positive experience with us and I'll make sure to pass on the feedback to our shop staff that they were helpful to you.
I hope you'll visit us again.
Kind regards.
Tommy
The Founder
Recenzie produktov
Tommy Crooks
The Edinburgh Natural Skincare Company
2 years ago
Thanks again for your positive feedback.
I hope you love using the perfume.
Tommy
The Founder
Tommy Crooks
The Edinburgh Natural Skincare Company
2 years ago
This is one of my favourite products.
There are very few, if any products that use real Jasmine and Rose essential oils.
Just about every product on the market containing these ingredients are synthetic versions and not the real thing.
We don't use synthetics in any of our products.
A couple of drops morning and night is all that's needed of this product...enjoy!
Many thanks
Tommy
The Founder
Tommy Crooks
The Edinburgh Natural Skincare Company
2 years ago
Try applying Symmetry Serum before you put on the cream. You'll get the very best out of it that way.
Have a great weekend.
Tommy
The Founder
I am very disappointed with its service! The product I received was damaged, then I sent an email to ask for replacement. But the reply I received was that it was out of stock and they don’t know...
Prečítať viac
Tommy Crooks
The Edinburgh Natural Skincare Company
2 years ago
I'm so sorry to hear of this. If you send me your address to
info@edinburghskincare.com I'll see that a replacement is sent immediately.
Kind regards.
Tommy
The Founder
Thank you so much for your five star review! It's the first thing I saw this morning. I'm so pleased you like our products.
Kind regards.
Tommy
The Founder.
Recenzie produktov
Tommy Crooks
The Edinburgh Natural Skincare Company
2 years ago
Thank you. This was the first scent we used for the hand cream bars way back in 2010. I really recommend you try Luxury No.1 next time, it's gorgeous.
Have a great week.
Tommy
The Founder
Really speedy delivery and good communication; packaging very attractive and novel
Tommy Crooks
The Edinburgh Natural Skincare Company
2 years ago
Thank you. The packaging for us is very, very important as we believe that every component of the product, whether it's the contents or the packaging, it should be beautiful.
We really appreciate your five star review.
Tommy
The Founder.
Recenzie produktov
Tommy Crooks
The Edinburgh Natural Skincare Company
2 years ago
Try just using a very small amount and you'll find that the secnt settles beautifully. It's a bit like when perfume smells really strong initially then settles after a few minutes.
We hope you love it :)
Tommy
The Founder
Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.