Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

The Edinburgh Natural Skincare Company Recenzie | Recenzie zákazníckeho servisu na {{merchantUrl}} | Feefo

MK

Maureen Keelan

Overená spoločnosťou Feefo

Dundee

1 year ago

Čo povedal/-a Maureen Keelan o spoločnosti The Edinburgh Natural Skincare Company:

Nice wee moisturiser.

The service is good, was easy to order, I used my loyalty points plus was sent a 20% code which was a great bonus.

Recenzie produktov

Dátum zakúpenia: 18/07/2025

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Dana Rostowfske

Overená spoločnosťou Feefo

West Bend, WI

1 year ago

Čo povedal/-a Dana Rostowfske o spoločnosti The Edinburgh Natural Skincare Company:

Life-long Customer

Love this company! Found them when I was in Edinburgh in 2021 and I've used almost all their goodies. Would recommend!

Recenzie produktov

Dátum zakúpenia: 10/07/2025

0

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Jennifer Simpson

Overená spoločnosťou Feefo

Arbroath

1 year ago

Čo povedal/-a Jennifer Simpson o spoločnosti The Edinburgh Natural Skincare Company:

Great Products, Terrible Service

These wonderful products are let down by very poor online customer service. I’m a new customer and I have emailed them twice - first time was over two weeks ago. I couldn’t activate my account as the...

Prečítať viac

Ilana

The Edinburgh Natural Skincare Company

1 year ago

Dear Jennifer, We’re truly sorry for the poor experience you’ve had with our service. We recently encountered an unexpected issue where our customer service emails were blocked by Hotmail due to updated sender requirements. As a result, we were unable to respond to any Hotmail users during this time. The issue has now been resolved as of this afternoon, and our team is actively working through the backlog of missed messages. I’ve personally escalated your case by forwarding your name and email to our support team to ensure you receive a prompt response. Thank you for your patience, and again, please accept our sincerest apologies. We’ll be in touch very soon.

JS

Jennifer Simpson

1 year ago

Thank you for your response. I have now received emails from you which have resolved my concerns. It’s a pity it happened when I placed my first two orders with you and I must admit I was quite surprised to receive no replies. Hopefully everything will be okay from here on. The products really are wonderful, I’ll have to visit the shop next time I’m in Edinburgh.

Recenzie produktov

Ilana

The Edinburgh Natural Skincare Company

1 year ago

Dear Jennifer, We’re truly sorry for the poor experience you’ve had with our service. We recently encountered an unexpected issue where our customer service emails were blocked by Hotmail due to updated sender requirements. As a result, we were unable to respond to any Hotmail users during this time. The issue has now been resolved as of this afternoon, and our team is actively working through the backlog of missed messages. I’ve personally escalated your case by forwarding your name and email to our support team to ensure you receive a prompt response. Thank you for your patience, and again, please accept our sincerest apologies. We’ll be in touch very soon.

JS

Jennifer Simpson

1 year ago

Thank you for responding. I have now had emails from you which have resolved my concerns, just a pity it happened when I placed my first two orders with you. Hopefully everything will be okay from here on. I’ll make sure to visit the shop next time I’m in Edinburgh

Ilana

The Edinburgh Natural Skincare Company

1 year ago

Dear Jennifer, We’re truly sorry for the poor experience you’ve had with our service. We recently encountered an unexpected issue where our customer service emails were blocked by Hotmail due to updated sender requirements. As a result, we were unable to respond to any Hotmail users during this time. The issue has now been resolved as of this afternoon, and our team is actively working through the backlog of missed messages. I’ve personally escalated your case by forwarding your name and email to our support team to ensure you receive a prompt response. Thank you for your patience, and again, please accept our sincerest apologies. We’ll be in touch very soon.

JS

Jennifer Simpson

1 year ago

Thank you for responding. I have now had emails from you which have resolved my concerns, just a pity it happened when I placed my first two orders with you. Hopefully everything will be okay from here on. I’ll make sure to visit the shop next time I’m in Edinburgh

Ilana

The Edinburgh Natural Skincare Company

1 year ago

Dear Jennifer, We’re truly sorry for the poor experience you’ve had with our service. We recently encountered an unexpected issue where our customer service emails were blocked by Hotmail due to updated sender requirements. As a result, we were unable to respond to any Hotmail users during this time. The issue has now been resolved as of this afternoon, and our team is actively working through the backlog of missed messages. I’ve personally escalated your case by forwarding your name and email to our support team to ensure you receive a prompt response. Thank you for your patience, and again, please accept our sincerest apologies. We’ll be in touch very soon.

JS

Jennifer Simpson

1 year ago

Thank you for responding. I have now had emails from you which have resolved my concerns, just a pity it happened when I placed my first two orders with you. Hopefully everything will be okay from here on. I’ll make sure to visit the shop next time I’m in Edinburgh

Dátum zakúpenia: 14/07/2025

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NE

Neil

Overená spoločnosťou Feefo

1 year ago

Čo povedal/-a Neil o spoločnosti The Edinburgh Natural Skincare Company:

Poor aftercare

My order arrived damaged and all over the box. I’ve emailed the company over a week ago and again a couple of days ago. I’ve filled in an online contact form and still not heard anything back. Such...

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Ilana

The Edinburgh Natural Skincare Company

1 year ago

Dear Neil, We’re truly sorry for the poor experience you’ve had with our service. We recently encountered an unexpected issue where our customer service emails were blocked by Hotmail due to updated sender requirements. As a result, we were unable to respond to any Hotmail users during this time. The issue has now been resolved as of this afternoon, and our team is actively working through the backlog of missed messages. I’ve personally escalated your case by forwarding your name and email to our support team to ensure you receive a prompt response. Thank you for your patience, and again, please accept our sincerest apologies. We’ll be in touch very soon.

Recenzie produktov

Ilana

The Edinburgh Natural Skincare Company

1 year ago

Dear Neil, We’re truly sorry for the poor experience you’ve had with our service. We recently encountered an unexpected issue where our customer service emails were blocked by Hotmail due to updated sender requirements. As a result, we were unable to respond to any Hotmail users during this time. The issue has now been resolved as of this afternoon, and our team is actively working through the backlog of missed messages. I’ve personally escalated your case by forwarding your name and email to our support team to ensure you receive a prompt response. Thank you for your patience, and again, please accept our sincerest apologies. We’ll be in touch very soon.

Ilana

The Edinburgh Natural Skincare Company

1 year ago

Dear Neil, We’re truly sorry for the poor experience you’ve had with our service. We recently encountered an unexpected issue where our customer service emails were blocked by Hotmail due to updated sender requirements. As a result, we were unable to respond to any Hotmail users during this time. The issue has now been resolved as of this afternoon, and our team is actively working through the backlog of missed messages. I’ve personally escalated your case by forwarding your name and email to our support team to ensure you receive a prompt response. Thank you for your patience, and again, please accept our sincerest apologies. We’ll be in touch very soon.

Dátum zakúpenia: 12/07/2025

0

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Claudia Williams

Overená spoločnosťou Feefo

Chester

1 year ago

Čo povedal/-a Claudia Williams o spoločnosti The Edinburgh Natural Skincare Company:

Fantastic company

Very easy to order and fast delivery it would be nice though if you could pay in 3 with PayPal that way you could spread the cost a little

Recenzie produktov

Dátum zakúpenia: 11/07/2025

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Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

A great find, lovely fresh products, great packaging, ideal for gifting.

Delivered promptly, packaged well, no issues. Did not need to contact customer service.

Recenzie produktov

Dátum zakúpenia: 11/07/2025

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Roisin

Overená spoločnosťou Feefo

Dornoch

1 year ago

Čo povedal/-a Roisin o spoločnosti The Edinburgh Natural Skincare Company:

Great hand cream - best I’ve found!

Very easy to order

Recenzie produktov

Dátum zakúpenia: 09/07/2025

0

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

Look no further for fantastic moisture for your skin

Quick service.

Recenzie produktov

Dátum zakúpenia: 08/07/2025

0

MA

Mandy Ayling

Overená spoločnosťou Feefo

Horsham

1 year ago

Čo povedal/-a Mandy Ayling o spoločnosti The Edinburgh Natural Skincare Company:

Our roller ball perfume

Extremely easy to order and quick delivery with excellent packaging

Recenzie produktov

Dátum zakúpenia: 08/07/2025

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Gail McDonald-Tune

Overená spoločnosťou Feefo

Topanga Canyon, Ca.

1 year ago

Recenzie produktov

Dátum zakúpenia: 02/07/2025

0

Recenzie na The Edinburgh Natural Skincare Company

Reverie Hand Cream Bar...Solid Protection With A Fabulous ScentĎalšie recenzie tohto produktu (153)Prezrieť internetové stránky o produkte

Symmetry Hand Cream Bar...For Hand Cream Connoisseurs. Hand Made In ScotlandĎalšie recenzie tohto produktu (101)Prezrieť internetové stránky o produkte

Eternal Anti Ageing Super Face Cream With Black Lilac And Vitamin E...Sumptious And LuxuriousĎalšie recenzie tohto produktu (79)Prezrieť internetové stránky o produkteIt's perfect for normal to dry skin and just makes me feel refreshed!

Exclusive Hiyori Facial Cleansing BarĎalšie recenzie tohto produktu (19)Prezrieť internetové stránky o produkteThis cleansing bar is amazing it smells gorgeous and doesn't dry out your skin as some do and it lathers well too

Luxury No.1 Hand Cream Bar Eco-RefillĎalšie recenzie tohto produktu (11)Prezrieť internetové stránky o produkteVery portable. Natural product Made in Scotland Works very well on my gardener’s hands 😊

Reverie Hand Cream Bar...Solid Protection With A Fabulous ScentĎalšie recenzie tohto produktu (153)Prezrieť internetové stránky o produkteI love the fragrance I use it on my neck for moisture and fragrance .

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?