Really good and helpful with all questions I had while booking and everything went completely as it should
0
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LW
Lynn Willard
Overená spoločnosťou Feefo
Worthing
1 year ago
Čo povedal/-a Lynn Willard o spoločnosti The Adventure People:
Good Service
Good Service and value for money, They are very responsive via email and helped when we had an issue with our recent tour.
This is the second time I have booked with them and we have a third trip...
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0
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JN
Joyce Naddaf
Overená spoločnosťou Feefo
1 year ago
Čo povedal/-a Joyce Naddaf o spoločnosti The Adventure People:
You guys were great. So easy to book this trip and so helpful. Thank you
0
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EH
Elen Hall
Overená spoločnosťou Feefo
1 year ago
0
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Dôveryhodný zákazník
Overená spoločnosťou Feefo
1 year ago
Kilimanjaro- solo traveller
I signed up for a group tour, but on the day of the hike, I found out that the other people who had booked had changed their dates. By the time I arrived in Tanzania, it was too late to make other...
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Chris
The Adventure People
1 year ago
Hello, I am sorry to read your review. The other customers who had booked on the trek cancelled the day before it was due to start. As we guarantee departures we didn't want to cancel. It's very rare this type of situation happens and we took the view it is better the trek goes ahead. As regards the tipping, we understand you tipped $300 but were also told it is up to you as different people have different budgets, it is not compulsory. We also are very clear about tipping policy in our brochure for this particular trip which you received along with your booking confirmation. If you'd like to discuss further Chris, our CEO, would be very happy to have a call. Please do let us know.
Dôveryhodný zákazník
1 year ago
The tipping system didn’t feel voluntary when I was told the money was meant to support the staff’s families. At the end of the trip, I was given an envelope to put the money in, and in my case, I was told that $500 was the expected amount. However, I had £300 with me at the hotel, which I gave, as I didn’t have enough to meet the $500 expectation. £300 is already a significant amount, especially when the trip itself cost almost £2000, excluding flights.
I would appreciate a call from the CEO to address this issue. I signed up for a group tour and would like to know if any compensation is available due to the fact that I ended up traveling alone.
For future tours, I believe the company needs to ensure that women, unless they choose otherwise, are not placed in situations where they are isolated with a group of men for an entire week. To make matters worse, only one person could speak a little English, which made it incredibly difficult to communicate how I was feeling during the trip.
0
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Dôveryhodný zákazník
Overená spoločnosťou Feefo
1 year ago
Kilimanjaro
It was so hands off. When I asked questions about water the answer I got led me to purchase unnecessary expensive additional equipment,
I turned up to my hotel to find it hadn’t actually been...
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0
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Dôveryhodný zákazník
Overená spoločnosťou Feefo
1 year ago
Poor budget accommodation but co traveler's made the trip
I really enjoyed the tour in Morocco because my co traveler’s were all lovely people who made the trip.
I have used a competitor before and this tour did not come close as a comparison for several...
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0
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HS
Heidi S
Overená spoločnosťou Feefo
Devon
1 year ago
Čo povedal/-a Heidi S o spoločnosti The Adventure People:
Five stars
Great service, prompt and useful answers to questions on live chat from real people!
0
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CA
Carla
Overená spoločnosťou Feefo
1 year ago
Čo povedal/-a Carla o spoločnosti The Adventure People:
Fantastic! Safe to visit! Wonderful experience
I had a fantastic time in Jordan! Saleh was an amazing guide, super knowledgable about the history and traditions of Jordan. I felt completely safe, we didn‘t notice anything with the war going on in...
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0
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SG
Sheena Gordon
Overená spoločnosťou Feefo
Epsom
1 year ago
Čo povedal/-a Sheena Gordon o spoločnosti The Adventure People:
10 out if 10
I booked a fantastic 8-day tour of Morocco through Adventure People. Booking was really easy, the price was great and the travel advisors were really responsive and helpful when I had questions.
The Adventure People is a travel agency specializing in adventure and activity holidays. Customers are able to browse the widest selection of adventure and activity holidays holiday and book on or off line with the confidence they’ll get the best possible value and price.
Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
The Adventure People is a travel agency specializing in adventure and activity holidays. Customers are able to browse the widest selection of adventure and activity holidays holiday and book on or off line with the confidence they’ll get the best possible value and price.