Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie The Adventure People

Zobrazujú sa všetky recenzie v počte 1,301

Arni

Overená spoločnosťou Feefo

GBR

11 months ago

Čo povedal/-a Arni o spoločnosti The Adventure People:

Great service with a personal touch

Excellent service. My questions were answered clearly and directly. I really appreciated the online chat feature, where I could speak with a real representative instead of an automated system.

Annie Nilaker

Overená spoločnosťou Feefo

GBR

11 months ago

Čo povedal/-a Annie Nilaker o spoločnosti The Adventure People:

EBC trek Nepal

Always had prompt responses to my questions and things ran as smoothly as they could (weather issues on the ground when on the trip but we got there eventually)

Michael Stirling

Overená spoločnosťou Feefo

GBR

11 months ago

Čo povedal/-a Michael Stirling o spoločnosti The Adventure People:

Good service but inability to discuss details post booking was frustrating

It was generally very good , the initial call and booking process was all straightforward and I received a good selection of holidays that would be suitable for my requirements. The only slightly...

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Millicent Dor

Overená spoločnosťou Feefo

GBR

11 months ago

Čo povedal/-a Millicent Dor o spoločnosti The Adventure People:

The best time

It was an amazing trip! We had wonderful tour guides and I had the best time I would deffo recommend! It was great how the activities were all organised for us and we got to pick which ones we wanted...

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Victoria Hudson

Overená spoločnosťou Feefo

GBR

11 months ago

Čo povedal/-a Victoria Hudson o spoločnosti The Adventure People:

Poor customer service

To be honest I’m very disappointed with the lack of communications from The Adventure People. I messaged you in a panic prior to leaving for my trip yet it took 24 hours for you to get back to me,...

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Chris

The Adventure People

11 months ago

Dear Victoria, Thank you for your feedback. I have taken it on board and am looking into what we can improve. I think your review is slightly disingenuous as I can see you emailed on Oct 2nd at around 13:00 and we replied at around 17:30 the same day, We explained the partner would contact you. On October 7th you emailed again at around 15:00 and we replied at 13:00 the following day with more information. I am sorry and shocked you felt conned. We had sent all details to your My Account records where you can view and download, We do not 'con' anyone as we're a legitimate business as the vast majority of our reviews demonstrate. I would be happy to publish the email chain here if that's OK with you. Please let me know. As mentioned though, I will be reviewing our processes and seeing what we can do better to ensure no customer feels lost of any anxiety over this booking. Best wishes,

Victoria Hudson

11 months ago

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Mike Willis

Overená spoločnosťou Feefo

GBR

11 months ago

Čo povedal/-a Mike Willis o spoločnosti The Adventure People:

Well designed tour

Excellent way to find out about a new part of the world. And to meet people from varied places and backgrounds to keep our minds open. Much depends on group leader of course, to safeguard, inform,...

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Dôveryhodný zákazník

Overená spoločnosťou Feefo

11 months ago

Robert KERRY

Overená spoločnosťou Feefo

11 months ago

Dôveryhodný zákazník

Overená spoločnosťou Feefo

11 months ago

A quick tour of Sicily

Everything we needed was provided efficiently by The Adventure People. The tour operated by G Adventures was of the usual high standard.

Dôveryhodný zákazník

Overená spoločnosťou Feefo

11 months ago

Greek Island Hoping Holiday

Great service form start to finish, would highly recommend to others. our CEO Mado was first class looked out for the whole group from start to finish making sure everyone was looked after made a...

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Feefo Trusted Service Awards

Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.

Čo sú to ocenenia Trusted Service Awards

Prečo veriť recenziám Feefo?

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Recenzie na The Adventure People

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?