Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie The Adventure People

Zobrazujú sa všetky recenzie v počte 1,302

Dôveryhodný zákazník

Overená spoločnosťou Feefo

3 years ago

Too long to accept

Tour took ages to confirm my place, flights increased then cancelled the service leaving me no time to book another one

Chris

The Adventure People

3 years ago

Dear Erin, This is Chris, the CEO here at The Adventure People. I apologise for the experience you have encountered with us. This does not meet our own benchmarks and we let you down. We are looking at why we took so long to confirm and will we do what we can to stop this happening again. Sadly flight prices are an issue for many customers at the moment and this really affects departures in the next few weeks. We can of course offer a discount if you choose to come back to us and I hope you do. Best wishes, Chris

David Merrington

Overená spoločnosťou Feefo

Uckfield

3 years ago

Čo povedal/-a David Merrington o spoločnosti The Adventure People:

All pre-trip information was detailed and useful. All information turned out to be accurate

Dôveryhodný zákazník

Overená spoločnosťou Feefo

3 years ago

Excellent service

Excellent service from start to finish Helped with booking extra nights and answered all questions prior to trip very quickly

Leon

Overená spoločnosťou Feefo

London

3 years ago

Čo povedal/-a Leon o spoločnosti The Adventure People:

Costa Rica; Pura Vida!

Our tour guide Ale was incredible; very knowledgeable, super friendly, organised and always helpful in every way. The Costa Rica tour was fully action packed, and we loved every minute of it. Would...

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Susan Marks

Overená spoločnosťou Feefo

Chichester

3 years ago

Čo povedal/-a Susan Marks o spoločnosti The Adventure People:

Friendly efficient service.

Excellent service. Friendly, quick to answer the telephone. Booked the flights. All perfect.

George Floyd

Overená spoločnosťou Feefo

Reading

3 years ago

Čo povedal/-a George Floyd o spoločnosti The Adventure People:

Costa Rica Quest

Excellent trip where everyone was happy and enjoyed a great range of activities such as wildlife walks, zip lining, whale watching, horse back riding and lovely beaches. Really great!

Dôveryhodný zákazník

Overená spoločnosťou Feefo

3 years ago

Great service, I would book again

I had a lot of questions about this adventure before and after my purchase. Tom and his team were very helpful and responsive. Although the information in the itinerary for this adventure is somewhat...

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Bhavna Patel

Overená spoločnosťou Feefo

3 years ago

Čo povedal/-a Bhavna Patel o spoločnosti The Adventure People:

Not the greatest experience.

A lot of the information given to me for my trip was given to me after I booked it, also there was confusion regarding the pricing of my trip and visas for my trip. The rep was helpful and very quick...

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Dôveryhodný zákazník

Overená spoločnosťou Feefo

3 years ago

Easy to book, fast repsonses to all questions and the tour was absolutely amazing!

Angela Roberts

Overená spoločnosťou Feefo

3 years ago

Čo povedal/-a Angela Roberts o spoločnosti The Adventure People:

Wonderful trip! Excellent guide!!

Excellent service. At times communication could have been a little quicker and I would also really have appreciated being told that the itinerary had changed (because of the Tayrona National Park...

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Nedostali ste pozvánku zanechať recenziu?

Feefo Trusted Service Awards

Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.

Čo sú to ocenenia Trusted Service Awards

Prečo veriť recenziám Feefo?

Zistite viac o spoločnosti Feefo

Recenzie na The Adventure People

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?