Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie The Adventure People

Zobrazujú sa všetky recenzie v počte 1,302

Micaela Smith

Overená spoločnosťou Feefo

3 years ago

Čo povedal/-a Micaela Smith o spoločnosti The Adventure People:

Always very responsive to any queries and we had an amazing trip

John Wade

Overená spoločnosťou Feefo

3 years ago

Čo povedal/-a John Wade o spoločnosti The Adventure People:

Amazing trip: amazing people.

This long-awaited trip was pretty much all I could have hoped for. From the attention and support provided by Charlotte, to the guidance and information and friendliness of the tour guide Huyên,...

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Eleanor Hassani

Overená spoločnosťou Feefo

3 years ago

Čo povedal/-a Eleanor Hassani o spoločnosti The Adventure People:

Great guide, variable hotels and timetable could be optimised

I absolutely loved the guide - Mohammed was brilliant. I had a couple of false starts with my booking - I was told my place was reserved when it wasn’t and then booked on a more expensive tour (with...

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Chris

The Adventure People

3 years ago

Hi Eleanor, This is Chris the CEO here. Thank you for the feedback. I am sorry about the issues regarding your booking at the outset, this was an issue with the operator we use, we have since fixed those issues. I'll take a closer look at the accommodation and timing of the itinerary for this particular trip as maybe we can tweak to offer an overall improved experience. I am very pleased the guide was good. Thank you again for the feedback and I really hope we see you again one day soon. Best wishes, Chris.

Karen Begley

Overená spoločnosťou Feefo

London

3 years ago

Čo povedal/-a Karen Begley o spoločnosti The Adventure People:

Very good company. Always prompt and helpful in answering questions

Brilliant. It is the second time using The Adventure people & both times a fantastic service has been provided. Thank you

Chris

The Adventure People

3 years ago

HI Karen, this is Chris the CEO here. You're so very welcome! Hope to see you again soon!

Dôveryhodný zákazník

Overená spoločnosťou Feefo

3 years ago

Too expensive for what you get

The experience was a mix. Definitely very hard challenge that I knew beforehand but I feel the amount we paid for this was too high for what you really found in the camps. I would still recommend...

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Chris

The Adventure People

3 years ago

Hi Krisztina, This is Chris the CEO here. Thank you for your review. I am really sorry you through the trip was too expensive as we're one of the best prices on the market and offer a far lower price than anyone else offering a like for like trip. I shall re-look at our pricing and also our content regarding the camps. Was there anything specific that didn't meet your expectations? Any feedback is really appreciated. Thank you,

Shirley Lister

Overená spoločnosťou Feefo

3 years ago

Čo povedal/-a Shirley Lister o spoločnosti The Adventure People:

Very helpful staff. Well organised. Fabulous trip.. Would recommend. Only downfall was some of the itinerary was different to the information given, but that was down to the tour company.

Richard Vetter

Overená spoločnosťou Feefo

Ashburton

3 years ago

Čo povedal/-a Richard Vetter o spoločnosti The Adventure People:

Overall good other than the tour bus which did not have sufficient leg room

Helpful staff, information provided not forwarded to the tour rep which wasted time found being constantly connected to mobile phone annoying on the tour, it’s supposed to be an adventure

Paul Atherton

Overená spoločnosťou Feefo

Walsall

3 years ago

Čo povedal/-a Paul Atherton o spoločnosti The Adventure People:

Looked after the group very well.

The tour was very well arranged, they where flexible adapted the tour to the groups abilities. They kept us informed of our progress and plan ahead via a team brief every eveving excellent...

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Dôveryhodný zákazník

Overená spoločnosťou Feefo

3 years ago

The Adventure People staff are very friendly, helpful and professional.

I tried to book a last minute trip. It seems that it was not easy for them, but they did it even working during they day off. I would like to mention Tom who was exceptionally good. Yes, I would book...

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Alexandra Cox

Overená spoločnosťou Feefo

3 years ago

Čo povedal/-a Alexandra Cox o spoločnosti The Adventure People:

Noisy boat but fabulous service

The boat engine was very noisy when we were underway but otherwise everything was fantastic - accommodation, food, crew, guide so knowledgeable and fun.

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Feefo Trusted Service Awards

Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.

Čo sú to ocenenia Trusted Service Awards

Prečo veriť recenziám Feefo?

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Recenzie na The Adventure People

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?