Original delivery arrived damaged. Rang Customer Service, arranged for replacement to be delivered on a specified date. Got a Text from carrier confirming delivery. Day of delivery got a further Text...
Prečítať viac
Paula
Taskers The home store
8 years ago
Hi Customer
Thank you for your review, we are sorry to hear you are unhappy with the process of your order. Your order is being delivered by DPD and once we have released the goods to their care they are then out of our control.
I can see that unfortunately your item was delayed by them from the delivery date, this is a rare occurrence but does occasionally happen. Unfortunately due to DPD processing we are unable at that stage to alter any delivery information, we did contact DPD on your behalf but they themselves have to follow the process.
As you have been advised by my colleague the next stage of the process is once you receive your delivery text/email from DPD you can reply to this to inform them that you want your delivery to be made at a time to suit yourself. This process allows for the customer to be in control of receiving their delivery and protects from any potential fraudulent activity.
If we can be of any further assistance with this order please do not hesitate to contact us at enquiries@taskersgroup.co.uk.
Kind Regards
Paula
Taskers The Home Store
Customer Service Team
Dátum zakúpenia: 11/05/2017
0
Sprístupniť
CU
Customer
Lancashire
8 years ago
Čo povedal/-a Customer o spoločnosti Taskers The home store:
first time for buying from this company and they were excellent. items were well packaged and delivered in a timely manner. would definitely use them again
Paula
Taskers The home store
8 years ago
Hi Customer
Thank you for this great review, we are happy to hear you are pleased with your order and look forward to you shopping with us in the future
Thank you for your review, as discussed with my colleagues we were unable to deliver this item, although 4 attempts were made, as you had not yet moved into the property. I have reviewed the notes for this order and I believe that this issue has now been resolved however if you require any further assistance please do not hesitate to contact us at enquiries@taskersgroup.co.uk
Kind Regards
Paula
Taskers The Home Store
Customer Service Team
CU
Customer
8 years ago
Paul was very helpful and arranged a refund. He was courteous and polite a great ambassador of the company The money was back in our bank that very afternoon . Our issue was with delivery which turned out to be more our fault than the delivery company.
We will definitely shop at Taskers on line in the future. Once we finally move house
Dátum zakúpenia: 11/05/2017
0
Sprístupniť
CU
Customer
8 years ago
Čo povedal/-a Customer o spoločnosti Taskers The home store:
Speedy delivery, ordered Sunday and arrived on Tuesday. Excellent prices, really happy with my purchase.
Paula
Taskers The home store
8 years ago
Hi Julie
Thank you for the great feedback, we are happy to hear you are pleased with your order
Site easy to find what you are looking for very easy to make a payment online delivery service excellent. Goods reasonably cheap it was a pleasure using your site lots of really nice things that...
Prečítať viac
Paula
Taskers The home store
8 years ago
Hi Customer
Thank you for your review, it is great to hear that you enjoyed shopping with us online and we look forward to you shopping with us in the future
Kind Regards
Paula
Taskers The Home Store
Customer Service Team
Recenzie produktov
Dátum zakúpenia: 14/05/2017
0
Sprístupniť
Dôveryhodný zákazník
8 years ago
Straightforward and easy to purchase
Paula
Taskers The home store
8 years ago
Hi Customer
Thank you for your review, it is great to hear that you were happy with the order process
Kind Regards
Paula
Taskers The Home Store
Customer Service Team
Recenzie produktov
Paula
Taskers The home store
8 years ago
Hi Customer
Thank you for your review, I can see from our records that you asked to return this product, however the reason given was that is is unsuitable. Can you please email us at enquiries@taskersgroup with details on your concerns with regards to the product quality so we can then feed this back to our garden furniture buyer.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
