Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Suttons Recenzie | Recenzie zákazníckeho servisu na https://www.feefo.com/reviews/suttons | Feefo

Zobrazujú sa všetky recenzie v počte 23,221

David Lea

Overená spoločnosťou Feefo

4 years ago

Čo povedal/-a David Lea o spoločnosti Suttons:

Good product. Difficult to track orders and deliveries.

Very good products. Sometimes take a long time to fulfil orders and the “Your orders” page on the website has been down for months, so you can’t see what you ordered and haven’t received.

Megan

Suttons

4 years ago

We really value your feedback and appreciate the time you have taken to leave your kind review. We can confirm we are still in the process of making some vital technical upgrades to our website to ensure we are providing the most efficient and easy online service for our customers, we are working around the clock to complete this and can assure you the "Your Orders" function will be back up and running shortly. Thank you so much for your 3 star review!

Recenzie produktov

Dátum zakúpenia: 20/10/2021

colin revill

Overená spoločnosťou Feefo

4 years ago

Čo povedal/-a colin revill o spoločnosti Suttons:

Items arrived well after delivery date , took 3 phone calls to get date.

Deliver on time or notify of delay

Amy

Suttons

4 years ago

Thank you for your review. We supply live products and to ensure that they reach you in optimal condition and in the best stage to grow on we do sometimes have to delay our despatch dates and we apologise if you were not made aware of these delays, this is disappointing. We do appreciate your feedback and will pass on your comments. Kind Regards, Suttons.

Recenzie produktov

Dátum zakúpenia: 20/10/2021

Dôveryhodný zákazník

Overená spoločnosťou Feefo

4 years ago

Delayed order - lack of communication - I guess you get what you pay for.

Some product delays which I can live with but there was a lack of communication from the company order placed 15th September, email on 28th September advising delay of part of order and stating would...

Prečítať viac

Amy

Suttons

4 years ago

Thank you for your review. We supply live products and occasionally due to unforeseen circumstances they do take longer than originally anticipated to be ready for despatch and we apologise that we did not keep you informed more effectively of any delays. We are sorry to hear that you felt that one of the plants were of inferior quality, we appreciate your comments and will pass on your feedback. Kind regards, Suttons.

Recenzie produktov

Dátum zakúpenia: 20/10/2021

Carol Richardson

Overená spoločnosťou Feefo

4 years ago

Čo povedal/-a Carol Richardson o spoločnosti Suttons:

Great plug plants

Great service all went well no problems with ordering etc

Megan

Suttons

4 years ago

We appreciate your 5 star review, thank you for such positive feedback.

Recenzie produktov

Dátum zakúpenia: 15/09/2021

Clive Bennett

Overená spoločnosťou Feefo

4 years ago

Čo povedal/-a Clive Bennett o spoločnosti Suttons:

Items arrived on time.

Megan

Suttons

4 years ago

Thank you for your 5 star review, we are so pleased to hear the item arrived in the promised time.

Recenzie produktov

Dátum zakúpenia: 14/09/2021

Roger Dormer

Overená spoločnosťou Feefo

Enfield

4 years ago

Čo povedal/-a Roger Dormer o spoločnosti Suttons:

Failure to deliver.

I'm sure the onions were fine. They just didn't reach me.

Amy

Suttons

4 years ago

I am sorry to hear that you have not received your onions as expected. I have tracked your order and it is showing as delivered on 17/09/21 at 18.24 by Yodel. If this is not the case please do get in touch with our Customer Service Team direct and they can look to resolve this for you. Apologies for any disappointment caused. Kind Regards, Suttons.

Recenzie produktov

Dátum zakúpenia: 15/09/2021

fleur

Overená spoločnosťou Feefo

4 years ago

Čo povedal/-a fleur o spoločnosti Suttons:

Fast delivery and plant arrived in great condition. Would buy from them again.

Megan

Suttons

4 years ago

We appreciate your kind feedback, thank you for taking the time to leave a 5 star review. We are so pleased to hear you are happy with the plants and service you have received.

Recenzie produktov

Dátum zakúpenia: 16/09/2021

Patricia Whipps

Overená spoločnosťou Feefo

Romney Marsh. Kent

4 years ago

Čo povedal/-a Patricia Whipps o spoločnosti Suttons:

Always happy with the plants. Healthy.

Brilliant. Caring. Very generous people.

Naomi

Suttons

4 years ago

Many thanks for your 5 star review and I am pleased to hear you are happy with your plants. Your comments are appreciated and thank you for taking the time to let us know.

Recenzie produktov

Dátum zakúpenia: 15/09/2021

Julia Savage

Overená spoločnosťou Feefo

4 years ago

Čo povedal/-a Julia Savage o spoločnosti Suttons:

Good product

Good quality product, packaging improving, but still need to improve to ensure as much as possible is recyclable

Naomi

Suttons

4 years ago

Many thanks for taking the time to leave your review. Your comments regarding our packaging are noted and will be passed on.

Recenzie produktov

Dátum zakúpenia: 17/09/2021

Donna Spencer

Overená spoločnosťou Feefo

4 years ago

Čo povedal/-a Donna Spencer o spoločnosti Suttons:

Great service and quality products

Excellent service , fast delivery . Tracking of the delivery process also very good .

Naomi

Suttons

4 years ago

Thank you for your 5 star review. I am glad to hear you are pleased with our overall service. Your comments are appreciated.

Recenzie produktov

Dátum zakúpenia: 15/09/2021

Nedostali ste pozvánku zanechať recenziu?

Broccoli Sprouting Summer Purple - Seeds

Zobraziť všetky médiá (7)

Feefo Trusted Service Awards

Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.

Čo sú to ocenenia Trusted Service Awards

Prečo veriť recenziám Feefo?

Zistite viac o spoločnosti Feefo

Recenzie na Suttons

Prunus incisa Kojo-No-MaiĎalšie recenzie tohto produktu (116)Prezrieť internetové stránky o produkteSeem good,small plants. Will see how they fare.

Prunus incisa Kojo-No-MaiĎalšie recenzie tohto produktu (116)Prezrieť internetové stránky o produkteLate delivery poor communication

Viola Bunny EarsĎalšie recenzie tohto produktu (14)Prezrieť internetové stránky o produkte

Prunus incisa Kojo-No-MaiĎalšie recenzie tohto produktu (116)Prezrieť internetové stránky o produktePlug plants of different sizes some rather leggy

Pansy Plants - Matrix MixedĎalšie recenzie tohto produktu (194)Prezrieť internetové stránky o produkteGreat bulbs super fast delivery

Iris ReticulataĎalšie recenzie tohto produktu (23)Prezrieť internetové stránky o produkteGreat bulbs and super fast delivery

Iris Eyecatcher BulbsĎalšie recenzie tohto produktu (51)Prezrieť internetové stránky o produkteExcellent bulbs great fast delivery

Garden Grow Tiered Planter - BronzeĎalšie recenzie tohto produktu (3)Prezrieť internetové stránky o produkteSimple to set up and look very good planted up with primroses and pansies. Looking forward to the spring to see them in full flower.

Onion Sets - ElectricĎalšie recenzie tohto produktu (33)Prezrieť internetové stránky o produkteSee earlier comments re: onions.

Pennisetum Plant - Cherry SparklerĎalšie recenzie tohto produktu (1)Prezrieť internetové stránky o produktePlant arrived in great condition

Large Patio Pot SaucerĎalšie recenzie tohto produktu (10)Prezrieť internetové stránky o produkteThese were fantastic. Absolutely love them. Brilliant price.

Snowdrop Giant Galanthus ElwesiiĎalšie recenzie tohto produktu (73)Prezrieť internetové stránky o produkteGood bulbs will know how good they are in the spring

Horticultural Potting GritĎalšie recenzie tohto produktu (8)Prezrieť internetové stránky o produkteNot what I expected but still a good quality product which I will use .

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?