Recenzie na Sunsail

Hello, Thank you for sharing your charter review with us, we appreciate your feedback about your experience. On behalf of the entire Sunsail team, we apologize that you experienced communication gaps in your planning and arrival. Our goal is to provide an exceptional experience for every guest every time and we regret we miss the 5 star mark with you and your guests. Your feedback will be reviewed as part of our ongoing efforts to provide amazing experiences for our guests. We hope that your time on the water was wonderful and that you created some incredible lifetime memories! With kind regards, Sunsail USA

Hi, We believe this may be a duplicate review from you and if so, want to be sure you were able to access our previous reply: "Thank you for sharing your charter review with us, we appreciate your feedback about your experience. On behalf of the entire Sunsail team, we apologize that you experienced communication gaps in your planning and arrival. Our goal is to provide an exceptional experience for every guest every time and we regret we miss the 5 star mark with you and your guests. Your feedback will be reviewed as part of our ongoing efforts to provide amazing experiences for our guests. We hope that your time on the water was wonderful and that you created some incredible lifetime memories! With kind regards, Sunsail USA"

Hi John, WOW! That's fantastic! Thank you for being a loyal Sunsail guest - we appreciate you! Also, thank you for your 5 star rating of Sunsail. We are pleased to provide the vacation experience you expect and look forward to seeing you in the BVI in June! With kind regards, Sunsail USA

Hello, Thank you for taking time to share your feedback with us. We appreciate your time and selecting us for your charter vacation. Thank you for your compliments on our Vacation Planning team, boats and marina facilities. We regret we have missed the mark with you at the base level during your vacation. On behalf of the entire Sunsail team, please accept our apologies that we did not meet your expectations, or ours. I have shared your comments with our Customer Care team for a deeper look at your concerns and experience with our base organization. Your feedback is very valuable to us - thank you! With kind regards, Sunsail USA

Hello, Thank you for your 5 star review following your Sunsail charter vacation! We appreciate your taking time to share your comments and hope to welcome you back to the islands again soon! Kind regards, Sunsail USA

Thank you for your 5 star review of your Sunsail charter vacation. We appreciate your time and thank you for selecting Sunsail for you vacation. We look forward to welcoming you back in the islands again soon! Kind regards, Sunsail USA

Hello and thank you for your comments about your charter experience. On behalf of our entire team, we are disappointed that the service you received was not up to your expectations or to our standards. Your feedback is very important to us and we will use your comments for training purposes to main and deliver our expected level of service. With kind regards, Sunsail USA

Thank you for taking the time to share feedback about your Sunsail charter experience. We appreciate and value your input about our service, team and base facilities. We look forward to another opportunity to welcome you back to paradise for your next sailing vacation. Kind regards, Sunsail USA

Thank you for sharing your feedback about your experience at our BVI base. We appreciate your review and will share your comments with the base team in our continued effort to provide an exceptional experience for every guest, every time. Please accept our apologies that your experience fell short of your expectations and our standards. We value your business and hope to have an opportunity to exceed your expectations on your next sailing vacation. Kind regards, Sunsail USA