Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie na Stutterheim US

https://stutterheim.com/usa

Stutterheim creates beautiful yet functional rainwear in the highest quality.

Služby,

hodnotenia za posledný rok

Zobrazujú sa všetky recenzie v počte 407

Dôveryhodný zákazník

7 years ago

Order delay + lack of communication

I completed my purchase 7 days ago, and received notification that I could expect my order to ship within 1-4 business days. I have not received any further notification that the order has shipped,...

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Guillaume

Stutterheim US

7 years ago

Hi, Thanks for taking the time to leave feedback, it really does help us to improve our service. Glad we could resolve things in the end. Best regards, Guillaume

Dôveryhodný zákazník

7 years ago

Got it here quickly. Giving as a gift.

Yes, I would buy again!

Valued Customer

7 years ago

Čo povedal/-a Valued Customer o spoločnosti Stutterheim US:

Stefan was responsive immediately as I wasn’t sure coat was in stock

Originally coat was not in stock despite the website saying it was. so I emailed and Stefan responded immediately and said it was so I processed order.

Dôveryhodný zákazník

7 years ago

Great raincoat, fast delivery

So easy to order. Great choice. I loved the discount I received. Thank you. I had delayed ordering so I was offered a discount. I love my new raincoat!

Dôveryhodný zákazník

7 years ago

Fabulous customer service!!Quick response to emails! Helpful and Efficient!!

Dôveryhodný zákazník

7 years ago

Highly recommend this company for the excellent craftsmanship of the products and the professionalism, efficiency, and helpfulness of the customer service department!

Dôveryhodný zákazník

7 years ago

timely courteous service. Product of high quality and great fit. Very happy to have found this resource .

Valued Customer

7 years ago

Čo povedal/-a Valued Customer o spoločnosti Stutterheim US:

Massive delay in shipping (roughly 2 weeks from ship date in order to when it actually shipped) and had to alert of wrong address.

Guillaume

Stutterheim US

7 years ago

Hi Rossa,

Thanks for taking the time to leave feedback. I hope once you've tried the coats on you love them! Regarding the address issue, the details were imported directly from your order form, we don't manually input them so this was partially the reason for the delay, but glad we could resolve it for you in the end.

Best regards,

Stutterheim support

Valued Customer

Seattle

7 years ago

Čo povedal/-a Valued Customer o spoločnosti Stutterheim US:

Stuff I ordered never came

Super disappointed. Placed order... Got no correspondence. Had to get in touch after 2 weeks and then was told the size I had ordered was sold out... But the way while I am here, please can you make...

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Guillaume

Stutterheim US

7 years ago

Hi Kester,

Thanks for taking the time to leave feedback for us. We're sorry about your order not being fulfilled, it was an error in our system which we've now rectified. My apologies for the inconvenience.

Best regards,

Stutterheim Support

Valued Customer

7 years ago

Čo povedal/-a Valued Customer o spoločnosti Stutterheim US:

The service was great - the return was fast and easy, and was processed quickly.

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