Easy to use site. Cover I needed. Competitive price. Quick service
Steph
SportsCover Direct
10 years ago
Thank you for taking the time to feed back to us - it is great to hear that you found SportsCover Direct had a very easy website to use with the cover you needed at a competitive price and provided a quick service!
Dátum zakúpenia: 21/09/2016
0
Sprístupniť
Dôveryhodný zákazník
10 years ago
Very good courteous staff. A pleasant experience. Highly recommend.
Steph
SportsCover Direct
10 years ago
Thank you for your feed back - it is great to hear that you found SportsCover Direct had very good courteous staff which made purchasing your insurance a pleasant experience and you would highly recommend us.
It would have been helpful to be able to extend the end date of an active policy instead of having to complete a whole new application.
Steph
SportsCover Direct
10 years ago
Thank you for your comments - this may not be something that is available on the website however in future if you would like to give us a call on 01494 484800 then we would be more than happy to discuss your options.
Yes I would definately purchase Insurance cover from you again.
Steph
SportsCover Direct
10 years ago
Thank you for your feedback - it is pleasing that your renewal was dealt with efficiently on our chat line feature and that you would definitely purchase insurance from us again.
Dátum zakúpenia: 05/09/2016
0
Sprístupniť
TC
Trusted Customer
Hertford
10 years ago
Čo povedal/-a Trusted Customer o spoločnosti SportsCover Direct:
Excellent service provided in setting up policy, agent knew exactly what was needed for a slightly complex request. Very happy with what was provided.
Policy was sent immediately but it did have...
Prečítať viac
Steph
SportsCover Direct
10 years ago
We are pleased to hear that you found SportsCover Direct offered an excellent service when setting up your policy with our staff knowing exactly what you needed as the request was slightly complex and you were very happy with what was provided with the policy sent immediately. We are sorry to hear, however, that the policy had the wrong start date on and when that we missed your email - we will pass this on to the relevant department and apologise for the inconvenience.
Dátum zakúpenia: 12/09/2016
0
Sprístupniť
TC
Trusted Customer
London
10 years ago
Čo povedal/-a Trusted Customer o spoločnosti SportsCover Direct:
All I've done is but a policy online, so I haven't actually used your service. For all I know you might be a real pain if I need to claim, so I'm not sure why you're asking for my opinion and sending...
Prečítať viac
Steph
SportsCover Direct
10 years ago
Thank you for your comments. Feedback is important to us to improve our service to our customers and we take all customers feed back into account. As stated in the feed back request email you received We only ask for feed back on our service and NOT our product as we are aware that many who have bought will hopefully never have to use our insurance. Therefore, as you purchased a policy online we would be looking for feed back on how easy you found this process and ways we could improve our website. If you do have any feed back on this then we would be more than happy to hear it. Our customers receive just two emails regarding feed back however we will take your comments into account and review this.
Dátum zakúpenia: 19/09/2016
0
Sprístupniť
TC
Trusted Customer
UK
10 years ago
Čo povedal/-a Trusted Customer o spoločnosti SportsCover Direct:
So easy to arrange, I use every time for my son who goes to US to play football. I haven't had cause to claim as yet though
Steph
SportsCover Direct
10 years ago
Thank you for taking the time to feed back to us - it is pleasing to hear that you found it easy to arrange the insurance for your son who plays football in the US and have used us every time.
Dátum zakúpenia: 23/09/2016
0
Sprístupniť
Dôveryhodný zákazník
10 years ago
Would use again
Steph
SportsCover Direct
10 years ago
Thank you for your comments - it is great to hear that you would us SportsCover Direct again for your insurance.
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V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.