Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie SPCA Pet Insurance

Zobrazujú sa všetky recenzie v počte 718

Sharon Goodwin

Overená spoločnosťou Feefo

Invercargill

3 years ago

Čo povedal/-a Sharon Goodwin o spoločnosti SPCA Pet Insurance:

Great service

The person on the phone was awesome and helped me get the right cover

SPCA Pet Insurance

3 years ago

Hi Sharon, We are happy to hear of the great service that you received when speaking with our team member. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa

Dátum zakúpenia: 16/01/2023

Dôveryhodný zákazník

Overená spoločnosťou Feefo

3 years ago

more than I bargained for

I really only wanted a quote and I ended up having purchased a policy. The woman I spoke to was very nice and the conversation very quickly moved from "getting a quote" to "purchasing a policy"

SPCA Pet Insurance

3 years ago

Hi there, Thank you for taking the time to share your review with us and we apologise for any upset caused during your recent interaction. However, we appreciate you sharing your feedback with us and providing us with the opportunity to review your experience further. Please let me know if you would like for me to arrange for one of our team members to be in touch with you. Kind regards, Alisa

Recenzie produktov

Dátum zakúpenia: 13/01/2023

Dôveryhodný zákazník

Overená spoločnosťou Feefo

3 years ago

I called the customer service line for a quote and more information then all of a sudden it felt like I was coerced to sign up by using terms like “part of your premium is donated to SPCA” and...

Prečítať viac

SPCA Pet Insurance

3 years ago

Hi there, Thank you for taking the time to share your review with us and we are sorry to hear of any dissatisfaction caused during your experience. We appreciate you providing us with the opportunity to pass your feedback on to the relevant team to look into, as this is not the service that we expect our customers to receive. Please don't hesitate to contact us if you would like any assistance in the future. Kind regards, Alisa

Recenzie produktov

Dátum zakúpenia: 11/01/2023

Katharine Howse

Overená spoločnosťou Feefo

Auckland

3 years ago

Čo povedal/-a Katharine Howse o spoločnosti SPCA Pet Insurance:

Very friendly customer service A++

The customer service was helpful and was able to help me with any queries I had.

SPCA Pet Insurance

3 years ago

Hi Katharine, We are happy to hear of the great service that you received when speaking with our team member. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa

Recenzie produktov

Dátum zakúpenia: 13/01/2023

Albert Westbury

Overená spoločnosťou Feefo

3 years ago

Čo povedal/-a Albert Westbury o spoločnosti SPCA Pet Insurance:

Great comunication and customer service

Very fast comunication.explained everythink so i could understand clearly.very cheap rates for my pet.awesome service.would reccomend to anyone.

SPCA Pet Insurance

3 years ago

Hi Albert, It is great to hear that we have been able to provide you with affordable cover for your pet and of the service that you received when speaking with our team members. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa

Recenzie produktov

Dátum zakúpenia: 09/01/2023

Dôveryhodný zákazník

Overená spoločnosťou Feefo

3 years ago

Helpful and Knowledgeable

Very helpful, kind and patient. Knowledgeable about the product and made the decision to purchase easy. A quick and prompt process too - the representative was great!

SPCA Pet Insurance

3 years ago

Hi there, It is always wonderful to hear of the service that our customers receive when speaking with our team members and that you have been left feeling informed when choosing cover that is suitable to your needs. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa

Recenzie produktov

Dátum zakúpenia: 10/01/2023

Vivienne Powell

Overená spoločnosťou Feefo

3 years ago

Čo povedal/-a Vivienne Powell o spoločnosti SPCA Pet Insurance:

The form was mostly easy to fill in. The date section could be improved.

Everything was easy except the date section. Day / month / year would have been easier.

SPCA Pet Insurance

3 years ago

Hi Vivienne, We are pleased to hear of your experience when setting up your policy online and appreciate you taking the time out of your day to share your feedback with us. Kind regards, Alisa

Recenzie produktov

Dátum zakúpenia: 10/01/2023

Yber Luka De Oliveira

Overená spoločnosťou Feefo

3 years ago

Čo povedal/-a Yber Luka De Oliveira o spoločnosti SPCA Pet Insurance:

Very easy to understand, easy to chose the plan and quick.

SPCA Pet Insurance

3 years ago

Hi Yber, Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa

Recenzie produktov

Dátum zakúpenia: 07/01/2023

Karen Husband

Overená spoločnosťou Feefo

3 years ago

Čo povedal/-a Karen Husband o spoločnosti SPCA Pet Insurance:

Great service and excellent support that you have provided Thank you very much

SPCA Pet Insurance

3 years ago

Hi Karen, Thank you for sharing your feedback with us, we appreciate the support. Kind regards, Scott

Recenzie produktov

Dátum zakúpenia: 05/01/2023

Brian Docherty

Overená spoločnosťou Feefo

3 years ago

Čo povedal/-a Brian Docherty o spoločnosti SPCA Pet Insurance:

WE have just joined.

The communication from the young lady was excellent and quite thorough

SPCA Pet Insurance

3 years ago

Hi Brian, Welcome! Thank you for sharing your feedback, we appreciate the great review. Kind regards, Scott

Recenzie produktov

Dátum zakúpenia: 20/12/2022

Nedostali ste pozvánku zanechať recenziu?

Feefo Trusted Service Awards

Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.

Čo sú to ocenenia Trusted Service Awards

Prečo veriť recenziám Feefo?

Zistite viac o spoločnosti Feefo

Recenzie na SPCA Pet Insurance

SPCA Pet InsuranceĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteThe policy was OK - it was clearly explained- but upon reflection I realised that it wasn't what I wanted.

SPCA Pet InsuranceĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteGood range of services but could be better for the amount.

SPCA Pet InsuranceĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteI will be in a position to give my opinion about my purchase once we have had experience of making claims in the future. At the moment, for what our policy offers, I am very happy.

SPCA Pet InsuranceĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteCheaper than i expected.very happy with out come

SPCA Pet InsuranceĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteHaven’t used it yet, so I can’t really say much about the product. I like that some of the money spent on the insurance goes back to support SPCA.

SPCA Pet InsuranceĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteThe price was good and the infomation read well.

SPCA Pet InsuranceĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteAffordable plans and pretty easy to know what's in.

SPCA Pet InsuranceĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteGreat service. It was great to deal with the team.

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?