Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie SPCA Pet Insurance

Zobrazujú sa všetky recenzie v počte 718

Dôveryhodný zákazník

Overená spoločnosťou Feefo

3 years ago

They were super convenient and easy to deal with. didn't take very long at all!

SPCA Pet Insurance

3 years ago

Hi there, We are delighted to hear that we have been able to provide you with suitable cover and that setting up your policy was made easy. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa

Recenzie produktov

Dátum zakúpenia: 13/06/2023

Dôveryhodný zákazník

Overená spoločnosťou Feefo

3 years ago

Communication, have people who know what's what answering your phone.

SPCA Pet Insurance

3 years ago

Hi there, Thank you for reaching out and we are very sorry to hear of your dissatisfaction. As this is not the service that we expect our customers to receive, we appreciate you sharing your feedback with us and providing us with the opportunity to review your experience further. Please let me know if you would like me to arrange for one of our team members to be in touch with you if you would like to discuss your policy or any concerns further. Kind regards, Alisa

Dátum zakúpenia: 01/06/2023

Dôveryhodný zákazník

Overená spoločnosťou Feefo

3 years ago

I fell asleep during the reading of policy and something else

SPCA Pet Insurance

3 years ago

Hi there, Thank you for reaching out and sharing your feedback with us. We apologise for any dissatisfaction caused during your experience and appreciate you sharing your feedback with us, which I have now passed on to the relevant team. Please don't hesitate to contact us if you require any assistance in the future. Kind regards, Alisa

Recenzie produktov

Dátum zakúpenia: 09/06/2023

Carole Smith

Overená spoločnosťou Feefo

3 years ago

Čo povedal/-a Carole Smith o spoločnosti SPCA Pet Insurance:

Very friendly and competent.

SPCA Pet Insurance

3 years ago

Hi Carole, We are happy to hear of the great service that you received when speaking with our team member. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa

Recenzie produktov

Dátum zakúpenia: 07/06/2023

Maureen Young

Overená spoločnosťou Feefo

3 years ago

Čo povedal/-a Maureen Young o spoločnosti SPCA Pet Insurance:

Very helpful

SPCA Pet Insurance

3 years ago

Hi Maureen, Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa

Recenzie produktov

Dátum zakúpenia: 05/06/2023

Dôveryhodný zákazník

Overená spoločnosťou Feefo

3 years ago

I almost chose not to buy pet 8nsurance when I found out how expensive it is for my 7-year-old cat. This insurance costs about the same as my car insurance, which is ridiculous. My car is on the...

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SPCA Pet Insurance

3 years ago

Hi there, Thank you for reaching out to share your concerns regarding your pet insurance and we are sorry to hear of your dissatisfaction. Factors that are taken into consideration for premium calculation include your pet’s age and breed, as well as data relating to the health of pets that are of a similar age and breed. To ensure we can accommodate the costs of possible treatment up to the annual benefit limit in the event that your pet becomes injured or ill we also review premiums each year based on the factors. However, as we are always looking for ways to enhance our service, we appreciate your feedback, which will help us with this in the future. Please don't hesitate to let me know if you would like for me to arrange one of our helpful team members to be in touch with you if you wish to discuss your policy further. Kind regards, Alisa

Recenzie produktov

SPCA Pet Insurance

3 years ago

Hi there, Thanks again for reaching out to share your concerns regarding your pet insurance and we are sorry to hear of any dissatisfaction. As mentioned, factors that are taken into consideration for premium calculation include your pet’s age and breed, as well as data relating to the health of pets that are of a similar age and breed. To ensure we can accommodate the costs of possible treatment up to the annual benefit limit in the event that your pet becomes injured or ill we also review premiums each year based on the factors. However, as we are always looking for ways to enhance our service, we appreciate your feedback, which will help us with this in the future. Please don't hesitate to let me know if you would like for me to arrange one of our helpful team members to be in touch with you if you wish to discuss your policy further. Kind regards, Alisa

Dátum zakúpenia: 04/06/2023

Dôveryhodný zákazník

Overená spoločnosťou Feefo

3 years ago

Easy to understand & straight forward application process.

I did not directly speak to anyone. I just applied for pet insurance online..

SPCA Pet Insurance

3 years ago

Hi there, We are happy to hear that setting up your policy through our user-friendly online portal was made easy and that we have been able to provide you with cover to suit your needs. Please don't hesitate to reach out if you require any assistance in the future. Kind regards, Alisa

Recenzie produktov

Dátum zakúpenia: 01/06/2023

Dôveryhodný zákazník

Overená spoločnosťou Feefo

3 years ago

Instructions are good and I got my cat without delay

SPCA Pet Insurance

3 years ago

Hi there, Thank you for sharing your thoughts with us, we appreciate your review. Kind regards, Scott

Recenzie produktov

Dátum zakúpenia: 29/05/2023

Jess

Overená spoločnosťou Feefo

Christchurch

3 years ago

Čo povedal/-a Jess o spoločnosti SPCA Pet Insurance:

Really good

SPCA Pet Insurance

3 years ago

Hi Jess, Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa

Recenzie produktov

Dátum zakúpenia: 30/05/2023

Rhonda Cox

Overená spoločnosťou Feefo

3 years ago

Čo povedal/-a Rhonda Cox o spoločnosti SPCA Pet Insurance:

Excellent communication. Everything explained in detail. Your representative spoke well and clearly. Even called back to make sure he had explained everything. Now who does that. Would definitely...

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SPCA Pet Insurance

3 years ago

Hi Rhonda, It is an absolute pleasure to hear of the excellent service that you received when speaking with our team member and that you have been left feeling informed of your cover. Thank you for taking the time to share your review with us, we really appreciate it and have passed your kind words on to our team member on your behalf. Kind regards, Alisa

Recenzie produktov

Dátum zakúpenia: 25/05/2023

Nedostali ste pozvánku zanechať recenziu?

Feefo Trusted Service Awards

Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.

Čo sú to ocenenia Trusted Service Awards

Prečo veriť recenziám Feefo?

Zistite viac o spoločnosti Feefo

Recenzie na SPCA Pet Insurance

SPCA Pet InsuranceĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteRelatively reasonable rates :)

SPCA Pet InsuranceĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteShe talked a lot I fell asleep halfway thru

SPCA Pet InsuranceĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteGood value and good to deal with

SPCA Pet InsuranceĎalšie recenzie tohto produktuPrezrieť internetové stránky o produktePolicy cost good thank you

SPCA Pet InsuranceĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteSame issues. Read above...

SPCA Pet InsuranceĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteWebsite easy to navigate.

SPCA Pet InsuranceĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteNo hidden costs and everything is transparent.

SPCA Pet InsuranceĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteReally good service and fast

SPCA Pet InsuranceĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteWe had Pet insurance with another company but the price was very high. Your price is reasonable and covers the same things.

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?