Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie SPCA Pet Insurance

MB

Murray Alexander Brooks

Overená spoločnosťou Feefo

Blenheim

2 years ago

Čo povedal/-a Murray Alexander Brooks o spoločnosti SPCA Pet Insurance:

As stated earlier staff have been excellent.

CX

SPCA Pet Insurance

2 years ago

Hi Murray, We are happy to hear of the great service that you received when speaking with our team member and we appreciate you taking the time to share your review with us. Kind regards, Alisa

Recenzie produktov

Dátum zakúpenia: 19/07/2024

0

RW

Rhonda Williams

Overená spoločnosťou Feefo

Blockhouse Bay, Auckland

2 years ago

Čo povedal/-a Rhonda Williams o spoločnosti SPCA Pet Insurance:

Animal lover

Very good! A valuable service for our animals and for people who need to have pets.

CX

SPCA Pet Insurance

2 years ago

Hi Rhonda, Thank you for sharing your feedback, it is an absolute pleasure to be able to assist your pets. Kind regards, Scott

Recenzie produktov

Dátum zakúpenia: 18/07/2024

0

LD

Lisa Downing

Overená spoločnosťou Feefo

Auckland

2 years ago

Čo povedal/-a Lisa Downing o spoločnosti SPCA Pet Insurance:

Great service definitely made sure I understood everything.

CX

SPCA Pet Insurance

2 years ago

Hi Lisa, We are happy to hear of the great service that you received when speaking with our team member. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Scott

Recenzie produktov

Dátum zakúpenia: 17/07/2024

0

TC

Toni Cliffin

Overená spoločnosťou Feefo

2 years ago

Čo povedal/-a Toni Cliffin o spoločnosti SPCA Pet Insurance:

The phone call was useless, as when I asked questions, the customer service guy was clearly reading from the website. When I challenged him on this, he said "let me finish and then I'll answer your...

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CX

SPCA Pet Insurance

2 years ago

Hi Toni, Thank you for sharing your review with us, I am sorry to hear about any frustrations caused. It's disappointing to hear you've had an unpleasant experience with us. We strive to ensure that all our customers receive the best customer service experience and we take all customer feedback on board in order to improve our processes. We have passed along your feedback to our team to have this reviewed. If you have any outstanding questions that you would like addressed, please let me know and I can arrange for one of our Senior team members to contact you to have them discussed. Kind regards, Scott

Recenzie produktov

Dátum zakúpenia: 14/07/2024

0

Dôveryhodný zákazník

Overená spoločnosťou Feefo

2 years ago

Protect the Kitties

I used the online quote for my second policy with SPCA insurance. The website is really easy to use. I already understood the different levels with the policies as they provided a pamphlet the first...

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CX

SPCA Pet Insurance

2 years ago

Hi there, It is always fantastic to hear of our customer's excellent experience and that setting up your policy through our user-friendly online portal was met with ease. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa

Recenzie produktov

Dátum zakúpenia: 13/07/2024

0

Dôveryhodný zákazník

Overená spoločnosťou Feefo

2 years ago

Excellent service

Excellent. I did a king pisitivecrevues then lost it !! Overall very happy with female operator

CX

SPCA Pet Insurance

2 years ago

Hi there, We are happy to hear of the great service that you received when speaking with our team member and we appreciate you taking the time to share your review with us. Kind regards, Alisa

Recenzie produktov

Dátum zakúpenia: 12/07/2024

0

Dôveryhodný zákazník

Overená spoločnosťou Feefo

2 years ago

Great Service, Good Options

Tristan provided excellent service, he answered all our questions & gave us time to consider each option without being pushy. He provided good follow-up & was pleasant to deal with.

CX

SPCA Pet Insurance

2 years ago

Hi there, It is great to hear of the service that you received when speaking withTristian and that you have been left feeling informed of your cover. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Scott

Recenzie produktov

Dátum zakúpenia: 11/07/2024

0

KF

Kimberley Fatt

Overená spoločnosťou Feefo

Auckland

2 years ago

Čo povedal/-a Kimberley Fatt o spoločnosti SPCA Pet Insurance:

Good service

Person who rang to talk to me was informative and helpful

CX

SPCA Pet Insurance

2 years ago

Hi Kimberley, It is wonderful to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa

Recenzie produktov

Dátum zakúpenia: 04/07/2024

0

OV

Odette Viljoen

Overená spoločnosťou Feefo

Auckland

2 years ago

Čo povedal/-a Odette Viljoen o spoločnosti SPCA Pet Insurance:

Excellent service

It was lovely to deal with your consultant. Everything was explained in a very clear and professional manner. Thank you, you made choosing the right pet insurance easy

CX

SPCA Pet Insurance

2 years ago

Hi Odette, It is great to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa

Recenzie produktov

Dátum zakúpenia: 27/06/2024

0

Dôveryhodný zákazník

Overená spoločnosťou Feefo

2 years ago

Too lengthy

As I already said, the telephone conversation took far too long. All that was required was for me to read the terms and conditions, indicating that I had done so.

CX

SPCA Pet Insurance

2 years ago

Hi there, Thank you for sharing your review with us, we appreciate the feedback you have provided. We strive to ensure that all our customers receive the best customer service experience and we take all customer feedback on board in order to improve our processes. We have passed along your feedback to our team, if you have any questions about your policy, please do not hesitate to reach out. Kind regards, Scott

Recenzie produktov

CX

SPCA Pet Insurance

2 years ago

Hi there, Thank you for sharing your review with us, we appreciate the feedback you have provided. We strive to ensure that all our customers receive the best customer service experience and we take all customer feedback on board in order to improve our processes. We have passed along your feedback to our team, if you have any questions about your policy, please do not hesitate to reach out. Kind regards, Scott

Dátum zakúpenia: 25/06/2024

0

Recenzie na SPCA Pet Insurance

SPCA Pet InsuranceĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteTo early to comment as insurance does not start until early August. But staff who have been in touch with me have been very helpful.

SPCA Pet InsuranceĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteVery good deal. It is great to help other animals in need. From, Animal lover!

SPCA Pet InsuranceĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteFantastic experience, such kind and patient staff 😀

SPCA Pet InsuranceĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteI haven't had time to use it, so there's nothing yet to review.

SPCA Pet InsuranceĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteIt was easy Person on the phone was informative Good value

SPCA Pet InsuranceĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteIt was lovely to deal with your consultant. Everything was explained in a very clear and professional manner. Thank you, you made choosing the right pet insurance easy

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?