Hi there,
Thank you for taking the time to share your review with us. Please don't hesitate to reach out if you would like to discuss your policy in the future.
Kind regards,
Scott
Recenzie produktov
Dátum zakúpenia: 11/11/2024
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
1 year ago
N/A
CX
SPCA Pet Insurance
1 year ago
Hi there,
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Alisa
Recenzie produktov
Dátum zakúpenia: 11/11/2024
0
Sprístupniť
FS
Freda Smallman
Overená spoločnosťou Feefo
Auckland
1 year ago
Čo povedal/-a Freda Smallman o spoločnosti SPCA Pet Insurance:
Excellent service, very happy with everything. I received a quote online, but I had a couple of questions. I spoke with the amazing Trent, and went ahead with the policy purchase with him on the...
Prečítať viac
CX
SPCA Pet Insurance
1 year ago
Hi Freda,
It is a pleasure to hear of the great service that you received when speaking with our team member and that you have been left feeling informed of your cover.
Thank you for taking the time to share your review with us, we really appreciate it and have passed your kind words onto our team member on your behalf.
Kind regards,
Alisa
Very good service which was done over several days as we had to discuss several things amongst ourselves in order to confirm we had the correct policy for our needs.
Madison answered all our...
Prečítať viac
CX
SPCA Pet Insurance
1 year ago
Hi there,
It is great to hear of the service that you received when speaking with Maddison and that you have been left feeling informed of your cover.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Scott
Recenzie produktov
Dátum zakúpenia: 05/11/2024
0
Sprístupniť
KW
Karen Wells
Overená spoločnosťou Feefo
Christchurch
1 year ago
Čo povedal/-a Karen Wells o spoločnosti SPCA Pet Insurance:
Hi Karen,
Thank you for taking the time to share your review with us. Please don't hesitate to reach out if you would like to discuss your policy in the future.
Kind regards,
Scott
I was only checking the estimate of the monthly payment of the insurance on the website, but a couple days later a salesperson from SPCA phoned me during the day in the middle of my work and tried to...
Prečítať viac
CX
SPCA Pet Insurance
1 year ago
Hi there,
Thank you for sharing your review with us, I am sorry to hear about any dissatisfaction caused. From time to time, we try to keep in touch with customers who have previously made enquiries with us. We like to stay up to date to see if we can help them with their insurance needs as their circumstances change. We apologise for any inconvenience caused in doing so. Please send us your contact details and we will add them to our Do Not Call list to ensure you receive no further calls from us.
You can opt out of receiving calls from us when we contact you or by contacting us on 0800 812 021.
Kind regards,
Scott
Recenzie produktov
CX
SPCA Pet Insurance
1 year ago
Hi there,
Thank you for taking the time to share your review with us. Please don't hesitate to reach out if you would like to discuss your policy in the future.
Kind regards,
Scott
Dátum zakúpenia: 01/11/2024
0
Sprístupniť
AM
Amy Mcpake
Overená spoločnosťou Feefo
Auckland
1 year ago
Čo povedal/-a Amy Mcpake o spoločnosti SPCA Pet Insurance:
I had to talk to about 4 different people to sort my issue out. Maddison was very helpful but and the first person I talked to set the policy up did not explain that we would not be covered from...
Prečítať viac
CX
SPCA Pet Insurance
1 year ago
Hi Amy,
Thank you for sharing your experience with us, I am deeply sorry for any dissatisfaction caused. It's disappointing to hear you've had an unpleasant experience with us. We strive to ensure that all our customers receive the best customer service experience and we take all customer feedback on board in order to improve our processes.
We would like the opportunity to assist you and address any concerns that may exist, if you are awaiting contact please let me know as I will be able to escalate this from our end.
Kind regards,
Scott
AM
Amy Mcpake
1 year ago
Hi Scott, I have now had my issues sorted. Just wanted other people to be aware.
Thanks
Amy
Recenzie produktov
CX
SPCA Pet Insurance
1 year ago
Hi Amy,
Thank you for sharing your experience with us, I am deeply sorry for any dissatisfaction caused. It's disappointing to hear you've had an unpleasant experience with us. We strive to ensure that all our customers receive the best customer service experience and we take all customer feedback on board in order to improve our processes.
We would like the opportunity to assist you and address any concerns that may exist, if you are awaiting contact please let me know as I will be able to escalate this from our end.
Kind regards,
Scott
Dátum zakúpenia: 31/10/2024
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
1 year ago
I found the details which were there to be filled out very easy to follow so hope this is of some help. Thanking you Pamela Asher
CX
SPCA Pet Insurance
1 year ago
Hi there,
It is great to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Scott
Hi there,
We are happy to hear of the great service that you received when speaking with our team member.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Scott
Recenzie produktov
Dátum zakúpenia: 21/10/2024
0
Sprístupniť
AW
Aroha Whata
Overená spoločnosťou Feefo
Rotorua
1 year ago
Čo povedal/-a Aroha Whata o spoločnosti SPCA Pet Insurance:
Hi Aroha,
Thank you for taking the time to share your review with us. Please don't hesitate to reach out if you would like to discuss your policy or any queries in the future.
Kind regards,
Alisa
With SPCA Pet Insurance, you can say Yes to your cat or dog’s next adventure, without worrying about what a trip to the vet might cost you, knowing you may be reimbursed a portion of eligible vet bills.
Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
With SPCA Pet Insurance, you can say Yes to your cat or dog’s next adventure, without worrying about what a trip to the vet might cost you, knowing you may be reimbursed a portion of eligible vet bills.