Very slow delivery and the packaging was far too much. A small plastic bag holding one small fixing bracket inside a cardboard box, inside a large cardboard box, inside a large plastic envelope. It's...
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Online Sales
sparksdirect
7 years ago
Hi Mike, thank you for taking your time to leave us feedback concerning your order. Looking in the system concerning your order, you ordered the items on Friday evening, we shipped them on Monday, and they were delivered on Tuesday - which is 1-2 working days.
Regarding the packaging, we simply wanted to ensure that the items you ordered (which were small in size) will get to you, since many times these small things can be lost; and if the package is small, it can be ripped off. It is similar to when you buy online on other shopping sites, they always send the items safely in a bigger box.
Regarding the delivery charge, we offer free delivery for orders over a certain amount, and if your order is under that amount, there's a charge - which ensures a next-day tracked delivery via courier! Thank you again for shopping with us at Sparks :)
Dátum zakúpenia: 02/11/2018
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TC
Trusted Customer
7 years ago
Čo povedal/-a Trusted Customer o spoločnosti sparksdirect:
Simple order process great communication through the the whole process and quick delivery and to top it off I couldn’t find the product cheaper elsewhere
Recenzie produktov
Dátum zakúpenia: 28/10/2018
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Trusted Customer
Croydon
7 years ago
Čo povedal/-a Trusted Customer o spoločnosti sparksdirect:
Great service from Sparksdirect, I ordered a part thinking it would be a pair but it wasn’t so rang sparks directly, they could not have been more helpful and sent me a second part instantly. Thank...
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Recenzie produktov
Dátum zakúpenia: 26/10/2018
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TC
Trusted Customer
7 years ago
Čo povedal/-a Trusted Customer o spoločnosti sparksdirect:
SparksDirect are London's leading lighting and electrical wholesaler, supplying the whole of the UK with both commercial and domestic electrical products.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
SparksDirect are London's leading lighting and electrical wholesaler, supplying the whole of the UK with both commercial and domestic electrical products.
