Very tight returns policy (which I didn't see on the website). Ordered goods to be available in good time for the builder, but he didn't check the product until he was ready to install it and then...
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sparksdirect
sparksdirect
10 years ago
thank you for taking some time to give us your feedback. Our returns policy can be seen on our website at https://www.sparksdirect.co.uk/terms-and-conditions. Basically, the customer has 30 days to change his mind and we can take the items back - no problem. This is a standard 30-day no-quibble returns policy that all good retailers abide by, and it is reasonable to consider this period of "cooling off" time as adequate for a customer to see whether what he orders is actually what he needs. We hope this helps.
The online sales team at Sparks
SparksDirect are London's leading lighting and electrical wholesaler, supplying the whole of the UK with both commercial and domestic electrical products.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
SparksDirect are London's leading lighting and electrical wholesaler, supplying the whole of the UK with both commercial and domestic electrical products.