I am due a refund which I still haven't received despite numerous email chasers from me. They would tell me each time that they have paid it and then the next email after I have chased them,...
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Vickie Hawley
sousvidetools.com
4 years ago
I am so sorry to read this feedback, I really don't know what has happened here, it just seems that with a few staff change arounds we have really let you down. Not acceptable at all and I am sorry. I have been assured that the credit was actioned on the 29th November please reach out to me if this is not the case vickie@sousvidetools.com
I obviously can't turn the clock back to put it right but I am very sorry that this has happened and we will be reviewing it internally.
Disappointed with recent service. I ordered a large water bath and three other items on-line for next working day delivery - in this case a Tuesday. I received email messages from Sous Vide...
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Vickie Hawley
sousvidetools.com
4 years ago
Thank you for taking the time to leave feedback, we have no excuse on this occasion, the paperwork should have been passed back to the office for us to give you the choice on waiting or having a partial dispatch. I am sorry this has happened and I do hope the item you needed got to you in time to cook your venison.
I smoke my own bacon and salmon and need to be able to store this in the freezer. This sealer keeps all this fresh as the day it was made so I can use as and when I need it. Vacuums really well and...
Products arrived quickly, but they added me to a spammy mailing list that I did not consent to and I'm still receiving emails. Would not recommend.
Vickie Hawley
sousvidetools.com
4 years ago
Thank you for your order and feedback, I see we have sent you two emails, our SousVIdeTools Black Friday email and also our sister company KitchenKnives. I apologise for this and I see you have already unsubscribed so won't receive any further emails from us.
Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
