Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

smei Recenzie | Recenzie zákazníckeho servisu na https://www.feefo.com/reviews/sme-insurance | Feefo

Zobrazujú sa všetky recenzie v počte 2,544

Dôveryhodný zákazník

11 years ago

Great service, love the fact that i talked to the same person for both my…

Great service, love the fact that i talked to the same person for both my insurances. Personal touch appreciated in a time when it is extremely difficult to talk to a human, and not have to deal...

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SME Insurance Services

smei

11 years ago

Thank you for such great feedback, we will always endeavour to keep the personal touch, something that differentiates us from the large call centres and is preferred by our customers. Lisa Boyes Customer Services Manager

Dátum zakúpenia: 03/08/2014

Dôveryhodný zákazník

11 years ago

Easy to contact and very helpful in dealing with all problems

Dátum zakúpenia: 03/08/2014

Dôveryhodný zákazník

11 years ago

I Have been with sme for four years and service has been excellent.They always try to…

I Have been with sme for four years and service has been excellent.They always try to find the best deals available.

SME Insurance Services

smei

11 years ago

Thank you for continuing to renew with SME every year and for such positive feedback. Lisa Boyes Customer Services Manager

Dátum zakúpenia: 03/08/2014

Dôveryhodný zákazník

11 years ago

Only just cheaper than a rival this time, but we decided to stay with you/

SME Insurance Services

smei

11 years ago

We will continue to try a beat our competitors on price and service, delighted you decided to stay with SME this year. Lisa Boyes Customer Services Manager

Dátum zakúpenia: 03/08/2014

Dôveryhodný zákazník

11 years ago

hasel free communication with no jargon attatched. fast friendly and efficient service for busy people.

SME Insurance Services

smei

11 years ago

We are delighted to see that you have insured through SME this year and thank you for your comments. Lisa Boyes Customer Services Manager

Dátum zakúpenia: 03/08/2014

Dôveryhodný zákazník

11 years ago

Happy with service provided and competitive quote

Dátum zakúpenia: 03/08/2014

Dôveryhodný zákazník

11 years ago

Still waiting to finalised it has been over a month and luck of concentration or…

Still waiting to finalised it has been over a month and luck of concentration or not paying enough attention wasting my time by informing me wrongly so I m not happy at all with the service Thanks ...

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SME Insurance Services

smei

11 years ago

We are very concerned to hear that you have not experienced the type of service that you should expect from SME or the insurers we place you with. I have discussed this with the insurers claims manager who has confirmed that he has been speaking to you today to try and resolve this situation and will continue to do so until this claim has been settled to your satisfaction. Should you have any further queries relating to this or any other matters please do not hesitate to contact our customer services team on 0844 855 4602 Lisa Boyes Customer Services Manager

Dátum zakúpenia: 03/08/2014

Dôveryhodný zákazník

11 years ago

I have found the service Ihave recieved tobe adequate

Dátum zakúpenia: 03/08/2014

Dôveryhodný zákazník

11 years ago

From quote to signing up people rang when they said they would ring everything timewise…

From quote to signing up people rang when they said they would ring everything timewise was spot on e.g documents came when the advisor said they would payment was taken when the advisor said overall...

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Dátum zakúpenia: 03/08/2014

Dôveryhodný zákazník

11 years ago

very good but i hvnt had to claim off them and thats when you really…

very good but i hvnt had to claim off them and thats when you really know how good an insurance company is as being a business speed is of importance but hopefully i will never have to claim

Dátum zakúpenia: 03/08/2014

Nedostali ste pozvánku zanechať recenziu?

Feefo Trusted Service Awards

Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.

Čo sú to ocenenia Trusted Service Awards

Prečo veriť recenziám Feefo?

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Recenzie na smei

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?