We are sorry to hear that you have not received any documentation following this year’s renewal. I can see you have opted to receive your documents via our online portal once again. I have now sent a welcome email to the same email address which you accessed the online portal with last year, I have also sent all documentation directly to this email address where you will find your documents attached. Should you require any further assistance, please do not hesitate our Customer Services team on 0844 855 4602
Laura Jones
Senior Customer Service Advisor
Dátum zakúpenia: 09/03/2015
0
Sprístupniť
Dôveryhodný zákazník
11 years ago
Quick and helpful service
Dátum zakúpenia: 09/03/2015
0
Sprístupniť
Dôveryhodný zákazník
11 years ago
Only just signed up with SME but everything fine so far
I had to ring in to pay after the policy had commenced.
I still have not received any paperwork.
SME Insurance Services
smei
11 years ago
We do apologise that you have had to call us to make payment, I can see that the executive who dealt with your renewal should have contacted you.
With regards to your policy documents, you have opted to receive your policy documents including your Employers Liability Certificate via our on line portal this year. However, I can see that you have not accessed the portal as yet so I have sent another email and re set your password, but I will also send your full policy pack by email attachment for your perusal.
Please do not hesitate to contact our customer services team should you have any further queries.
Lisa Boyes
Customer Services Manager
SME have always found me the best priced insurance. I have been with them quite a few years and never had a problem
Thankyou
Debbie Davies
SME Insurance Services
smei
11 years ago
Thank you for your comments, we are delighted that you have renewed again with us this year and will endeavour to provide the same service and best price in future years.
We have been providing specialist commercial insurance to small and medium sized businesses ever since we first opened in 2002. Today we’re an award-winning broker taking pride in our personal approach, which enables our customers to concentrate more time and money on their own business.
Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
We have been providing specialist commercial insurance to small and medium sized businesses ever since we first opened in 2002. Today we’re an award-winning broker taking pride in our personal approach, which enables our customers to concentrate more time and money on their own business.