Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie smei

Zobrazujú sa všetky recenzie v počte 2,568

Dôveryhodný zákazník

11 years ago

Excellent cover for a fair price , what more can one ask

Dátum zakúpenia: 09/08/2015

Dôveryhodný zákazník

11 years ago

However I was very disappointed at the way I have been treated. Des who took…

However I was very disappointed at the way I have been treated. Des who took my details stated that as I was paying a initial deposit that the remainder to be paid by the end of August which I agreed...

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SME Insurance Services

smei

11 years ago

Thank you for your feedback. I can see that you have already spoken to one of my colleagues regarding this matter and we can only apologise once again for our error. Unfortunately, our credit control team had, in error, missed the note and proceeded to issue the standard template debt chase letters. This is certainly not the type of service you can expect from SME Business Insurance and hopefully we will be able to prove this to you in the future. Kind Regards Lisa Boyes Customer Services Manager

Dátum zakúpenia: 09/08/2015

Dôveryhodný zákazník

11 years ago

very helpful always give good quote.

Dátum zakúpenia: 09/08/2015

Dôveryhodný zákazník

11 years ago

Last years direct debit expired several months ago. Out did not ask or a new…

Last years direct debit expired several months ago. Out did not ask or a new mandate when I renewrd,. You did howevet charge me £50 for your error. Outrageous. I will be taking this up with SME. Pure...

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SME Insurance Services

smei

11 years ago

Thank you for your feedback. A default charge is applied by Close Brothers Premium Finance when a direct debit is returned unpaid, it seems that you cancelled the direct debit at your bank leading to the defaulted payment, but if there is any error by SME Business Insurance or the finance company then this charge would be waived. I will investigate this matter further and contact you directly. Kind Regards Lisa Boyes Customer Services Manager

Dátum zakúpenia: 09/08/2015

Dôveryhodný zákazník

11 years ago

i renewed my business insurance and was told price was same as last year which seemed…

i renewed my business insurance and was told price was same as last year which seemed reasonable.however when i got the documentation the actual insurance from lv had come down £50-but sme had raised...

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SME Insurance Services

smei

11 years ago

Thank you for bringing this to our attention, I will investigate this matter further and contact you directly. Lisa Boyes Customer Services Manager

Dôveryhodný zákazník

11 years ago

after placing my review of sme insurance they quickly got in touch regarding the fees.they apologised for the extra charge and as a show of goodwill refunded the full fee not just the extra £50. it's nice that they admitted they were wrong and i feel they deserve a second chance for showing geniune concern over upsetting one of their customers. i would now consider using sme insurance again my new rating is for good customer relations .

Dátum zakúpenia: 26/07/2015

Dôveryhodný zákazník

11 years ago

Service quick and all information explained

Dátum zakúpenia: 26/07/2015

Dôveryhodný zákazník

11 years ago

It was a surprisingly easy process working with the lady who called me. She explained…

It was a surprisingly easy process working with the lady who called me. She explained everything very clearly and listened to me and my needs for the business.

SME Insurance Services

smei

11 years ago

Thank you for your comments. We will be sure to pass them on to Alexis and her manager.

Dátum zakúpenia: 26/07/2015

Dôveryhodný zákazník

11 years ago

good

Dátum zakúpenia: 26/07/2015

Dôveryhodný zákazník

11 years ago

very good

Dátum zakúpenia: 26/07/2015

Dôveryhodný zákazník

11 years ago

Easy to deal with.

Dátum zakúpenia: 26/07/2015

Nedostali ste pozvánku zanechať recenziu?

Feefo Trusted Service Awards

Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.

Čo sú to ocenenia Trusted Service Awards

Prečo veriť recenziám Feefo?

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Recenzie na smei

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?