Okay but I still have not received any confirmation from SME either by email or correspondence so aftersales service is very poor.
Copperfields Whitstable
Dôveryhodný zákazník
10 years ago
Reasonably competitive but after agreeing quote did receive another quote although too late which was £200 less for the same cover
SME Insurance Services
smei
10 years ago
Thank you for your feedback, I can see from the on-line portal activity that we did email your full policy documents on the 4th February 2016, this can sometimes go into your junk folder. We will email them again for you today and also send a hard copy 1st class post.
Our rates are extremely competitive which is why we are confident in offering a price match guarantee on any like for like alternative quotation. We do send out our renewal invites at least 25 days prior to the renewal date giving our clients plenty of time to shop around should they wish to do so. We will certainly do our best again for you next year.
Please do not hesitate to contact our Customer Services Team on 0330 134 4602 should you have any further queries.
Lisa Boyes
Customer Services Manager
We have been providing specialist commercial insurance to small and medium sized businesses ever since we first opened in 2002. Today we’re an award-winning broker taking pride in our personal approach, which enables our customers to concentrate more time and money on their own business.
Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
We have been providing specialist commercial insurance to small and medium sized businesses ever since we first opened in 2002. Today we’re an award-winning broker taking pride in our personal approach, which enables our customers to concentrate more time and money on their own business.