Your staff are relatively polite and professional. However, they always seem in a rush and can be a bit pushy. It is also the case that when speaking to your staff it feels more like how the...
Prečítať viac
Dôveryhodný zákazník
10 years ago
See above
SME Insurance Services
smei
10 years ago
Thank you for your feedback, this is an excellent way for us to ascertain what our customers experience is really like and how we can enhance it. We do pride ourselves on retaining loyal and valued customers in addition to placing new business at extremely competitive rates through our panel of insurers, but we are always looking to improve our services by listening to our customers feedback.
I can confirm that we do currently have a scheme in place where we reward existing customers when they recommend a friend. I will contact you directly to discuss this further and the other points which you have highlighted.
Kind Regards
Laura Jones
Senior Customer Service Advisor
SME Insurance Services
0300 1344 602
We have been providing specialist commercial insurance to small and medium sized businesses ever since we first opened in 2002. Today we’re an award-winning broker taking pride in our personal approach, which enables our customers to concentrate more time and money on their own business.
Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
We have been providing specialist commercial insurance to small and medium sized businesses ever since we first opened in 2002. Today we’re an award-winning broker taking pride in our personal approach, which enables our customers to concentrate more time and money on their own business.