Cost of the cover is driving me to early retirement....exorbitant...... massive bite of the business income ....
Lisa Boyes
smei
9 years ago
Thank you for your feedback, we are sorry to hear that you are unhappy with this year's cost, we are extremely competitive with both product cover and cost and I can see that there has been a reduction on the price you paid last year. We do however offer a price match guarantee, so should you obtain an alternative quotation on a like for like basis, we will endeavour to match the price.
Should you have any further queries please do not hesitate to contact Customer Services on 0330 134 4602.
Kind Regards
Dátum zakúpenia: 17/11/2016
1
Sprístupniť
TC
Trusted Customer
9 years ago
Čo povedal/-a Trusted Customer o spoločnosti smei:
Paid the ins premium in full that was quoted on the ins schedule, a few weeks later you have sent me a bill for £95 for policy placement fee , this was not made clear to me at the time of renewing my...
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SME Insurance Services
smei
9 years ago
Thank you for your feedback. It is our procedure to disclose all our fee’s at the point of sale and detail these in the welcome letter and terms of business which is sent with the policy pack. Regarding this particular situation, I will investigate this further and contact you directly.
Kind Regards
Laura Jones
Senior Customer Service Advisor
SME Insurance Services
0300 1344 602
We have been providing specialist commercial insurance to small and medium sized businesses ever since we first opened in 2002. Today we’re an award-winning broker taking pride in our personal approach, which enables our customers to concentrate more time and money on their own business.
Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
We have been providing specialist commercial insurance to small and medium sized businesses ever since we first opened in 2002. Today we’re an award-winning broker taking pride in our personal approach, which enables our customers to concentrate more time and money on their own business.